One Night At The Call Centre

Author by : Chetan Bhagat
Languange : en
Publisher by : Random House
Format Available : PDF, ePub, Mobi
Total Read : 45
Total Download : 267
File Size : 50,7 Mb
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Description : A comedy of romance and crossed lines Six friends are selling home appliances to the US from a call centre in India. Each one has an issue with love. Call agent Sam works right beside the girl who's just dumped him. He's dating someone he can't stand, just to get over her. Esha is just short of becoming a model. Two inches, to be precise. Vroom wants to change the world. Radikha's trying to manage her mother-in-law, and hold down her job. Tonight is Thanksgiving in America, and customers are queueing up to complain about white goods going wrong. On this night of a thousand phone calls, when life couldn't look more dismal, one unique caller gets on the line. And that call is going to change everything ... A romantic comedy of six friends kicking against the system, against their boss, and against each other. Something's got to give ...


One Night At The Call Center

Author by : Chetan Bhagat
Languange : en
Publisher by : Ballantine Books
Format Available : PDF, ePub, Mobi
Total Read : 41
Total Download : 385
File Size : 50,7 Mb
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Description : Press 1 for technical support. Press 2 for broken hearts. Press 3 if your life has totally crashed. . . . Six friends work nights at a call center in India, providing technical support for a major U.S. appliance corporation. Skilled in patience–and accent management–they help American consumers keep their lives running. Yet behind the headsets, everybody’s heart is on the line. Shyam (Sam to his callers) has lost his self-confidence after being dumped by the girl who just so happens to be sitting next to him. Priyanka’s domineering mother has arranged for her daughter’s upscale marriage to an Indian man in Seattle. Esha longs to be a model but discovers it’s a horizontal romp to the runway. Lost, dissatisfied Vroom has high ideals, but compromises them by talking on the phone to idiots each night. Traditional Radhika has just found out that her husband is sleeping with his secretary. And Military Uncle (nobody knows his real name) sits alone working the online chat. They all try to make it through their shifts–and maintain their sanity–under the eagle eye of a boss whose ego rivals his incompetence. But tonight is no ordinary night. Tonight is Thanksgiving in America: Appliances are going haywire, and the phones are ringing off their hooks. Then one call, from one very special caller, changes everything. Chetan Bhagat’s delicious romantic comedy takes us inside the world of the international call center, where cultural cross-wires come together with perfect pathos, hilarity, and spice. From the Trade Paperback edition.


One Night At The Call Center

Author by : Chetan Bhagat
Languange : en
Publisher by : Random House Digital, Inc.
Format Available : PDF, ePub, Mobi
Total Read : 13
Total Download : 982
File Size : 48,9 Mb
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Description : On Thanksgiving evening, at a call center in India, a colorful cast of twenty-something characters--lovelorn Sam, pining team member Priyanka, who has just dumped him; Vroom, who is out to change the world; and Raidkha, dealing with her husband's affair--struggles its way through scripted calls, until God gets on the phone. Original. 35,000 first printing.


The White Tiger

Author by : Aravind Adiga
Languange : en
Publisher by : Simon and Schuster
Format Available : PDF, ePub, Mobi
Total Read : 64
Total Download : 735
File Size : 50,8 Mb
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Description : A stunning literary debut critics have likened to Richard Wright’s Native Son, The White Tiger follows a darkly comic Bangalore driver through the poverty and corruption of modern India’s caste society. “This is the authentic voice of the Third World, like you've never heard it before” (John Burdett, Bangkok 8). The white tiger of this novel is Balram Halwai, a poor Indian villager whose great ambition leads him to the zenith of Indian business culture, the world of the Bangalore entrepreneur. On the occasion of the president of China’s impending trip to Bangalore, Balram writes a letter to him describing his transformation and his experience as driver and servant to a wealthy Indian family, which he thinks exemplifies the contradictions and complications of Indian society. Recalling The Death of Vishnu and Bangkok 8 in ambition, scope, The White Tiger is narrative genius with a mischief and personality all its own. Amoral, irreverent, deeply endearing, and utterly contemporary, this novel is an international publishing sensation—and a startling, provocative debut.


Working The Night Shift

Author by : Reena Patel
Languange : en
Publisher by : Stanford University Press
Format Available : PDF, ePub, Mobi
Total Read : 9
Total Download : 988
File Size : 40,7 Mb
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Description : Relatively high wages and the opportunity to be part of an upscale, globalized work environment draw many in India to the call center industry. At the same time, night shift employment presents women, in particular, with new challenges alongside the opportunities. This book explores how beliefs about what constitutes "women's work" are evolving in response to globalization. Working the Night Shift is the first in-depth study of the transnational call center industry that is written from the point of view of women workers. It uncovers how call center employment affects their lives, mainly as it relates to the anxiety that Indian families and Indian society have towards women going out at night, earning a good salary, and being exposed to western culture. This timely account illustrates the ironic and, at times, unsettling experiences of women who enter the spaces and places made accessible through call center work. Visit the author's website at http://www.working-the-nightshift.com and facebook group.


The Curious Incident Of The Dog In The Night Time

Author by : Mark Haddon
Languange : en
Publisher by : Random House
Format Available : PDF, ePub, Mobi
Total Read : 24
Total Download : 880
File Size : 43,5 Mb
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Description : 'Lots of things are mysteries. But that doesn't mean there isn't an answer to them' This is Christopher's murder mystery story. There are also no lies in this story because Christopher can't tell lies. Christopher does not like strangers or the colours yellow or brown or being touched. On the other hand, he knows all the countries in the world and their capital cities and every prime number up to 7507. When Christopher decides to find out who killed the neighbour's dog, his mystery story becomes more complicated than he could have ever predicted. BACKSTORY: Meet the author and learn about the background to Christopher's story.


Heat Wave

Author by : Richard Castle
Languange : en
Publisher by : Titan Books
Format Available : PDF, ePub, Mobi
Total Read : 99
Total Download : 585
File Size : 44,9 Mb
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Description : A New York real estate tycoon plunges to his death on a Manhattan sidewalk. A trophy wife with a past survives a narrow escape from a brazen attack. Mobsters and moguls with no shortage of reasons to kill trot out their alibis. And then, in the suffocating grip of a record heat wave, comes another shocking murder and a sharp turn in a tense journey into the dirty little secrets of the wealthy. Secrets that prove to be fatal. Secrets that lay hidden in the dark until one NYPD detective shines a light. Mystery sensation Richard Castle, blockbuster author of the wildly best-selling Derrick Storm novels, introduces his newest character, NYPD Homicide Detective Nikki Heat. Tough, sexy, professional, Nikki Heat carries a passion for justice as she leads one of New York City's top homicide squads. She's hit with an unexpected challenge when the commissioner assigns superstar magazine journalist Jameson Rook to ride along with her to research an article on New York's Finest. Pulitzer Prize-winning Rook is as much a handful as he is handsome. His wise-cracking and meddling aren't her only problems. As she works to unravel the secrets of the murdered real estate tycoon, she must also confront the spark between them. The one called heat.


The Lottery

Author by : Shirley Jackson
Languange : en
Publisher by : The Creative Company
Format Available : PDF, ePub, Mobi
Total Read : 26
Total Download : 929
File Size : 42,9 Mb
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Description : A seemingly ordinary village participates in a yearly lottery to determine a sacrificial victim.


Call Center Optimization

Author by : Ger Koole
Languange : en
Publisher by : Lulu.com
Format Available : PDF, ePub, Mobi
Total Read : 18
Total Download : 202
File Size : 43,9 Mb
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Description :


Half Girlfriend

Author by : Chetan Bhagat
Languange : en
Publisher by :
Format Available : PDF, ePub, Mobi
Total Read : 31
Total Download : 101
File Size : 54,7 Mb
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Description :


The Giver

Author by : Lois Lowry
Languange : en
Publisher by : Houghton Mifflin Harcourt
Format Available : PDF, ePub, Mobi
Total Read : 28
Total Download : 435
File Size : 43,6 Mb
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Description : The Giver, the 1994 Newbery Medal winner, has become one of the most influential novels of our time. The haunting story centers on twelve-year-old Jonas, who lives in a seemingly ideal, if colorless, world of conformity and contentment. Not until he is given his life assignment as the Receiver of Memory does he begin to understand the dark, complex secrets behind his fragile community. Lois Lowry has written three companion novels to The Giver, including Gathering Blue, Messenger, and Son. This ebook includes a sample chapter of sequel Gathering Blue.


The World Is Flat 3 0

Author by : Thomas L. Friedman
Languange : en
Publisher by : Picador
Format Available : PDF, ePub, Mobi
Total Read : 46
Total Download : 145
File Size : 40,7 Mb
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Description : This Independence Day edition of The World is Flat 3.0 includes an an exclusive preview of That Used to Be Us: How America Fell Behind in the World It Invented and How We Can Come Back, by Thomas L. Friedman and Michael Mandelbaum, on sale September 5th, 2011. A New Edition of the Phenomenal #1 Bestseller "One mark of a great book is that it makes you see things in a new way, and Mr. Friedman certainly succeeds in that goal," the Nobel laureate Joseph E. Stiglitz wrote in The New York Times reviewing The World Is Flat in 2005. In this new edition, Thomas L. Friedman includes fresh stories and insights to help us understand the flattening of the world. Weaving new information into his overall thesis, and answering the questions he has been most frequently asked by parents across the country, this third edition also includes two new chapters--on how to be a political activist and social entrepreneur in a flat world; and on the more troubling question of how to manage our reputations and privacy in a world where we are all becoming publishers and public figures. The World Is Flat 3.0 is an essential update on globalization, its opportunities for individual empowerment, its achievements at lifting millions out of poverty, and its drawbacks--environmental, social, and political, powerfully illuminated by the Pulitzer Prize--winning author of The Lexus and the Olive Tree.


Psychology Of Intelligence Analysis

Author by : Richards J. Heuer
Languange : en
Publisher by : Lulu.com
Format Available : PDF, ePub, Mobi
Total Read : 49
Total Download : 136
File Size : 55,6 Mb
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Description :


Touching Spirit Bear

Author by : Ben Mikaelsen
Languange : en
Publisher by : Harper Collins
Format Available : PDF, ePub, Mobi
Total Read : 32
Total Download : 987
File Size : 47,7 Mb
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Description : In his Napra Nautilus Award-winning novel Touching Spirit Bear, author Ben Mikaelson delivers a poignant coming-of-age story of a boy who must overcome the effects that violence has had on his life. After severely injuring Peter Driscal in an empty parking lot, mischief-maker Cole Matthews is in major trouble. But instead of jail time, Cole is given another option: attend Circle Justice, an alternative program that sends juvenile offenders to a remote Alaskan Island to focus on changing their ways. Desperate to avoid prison, Cole fakes humility and agrees to go. While there, Cole is mauled by a mysterious white bear and left for dead. Thoughts of his abusive parents, helpless Peter, and his own anger cause him to examine his actions and seek redemption—from the spirit bear that attacked him, from his victims, and from himself.


The Crucible

Author by : Arthur Miller
Languange : en
Publisher by : Dramatists Play Service Inc
Format Available : PDF, ePub, Mobi
Total Read : 64
Total Download : 584
File Size : 46,6 Mb
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Description : THE STORY: The story focuses upon a young farmer, his wife, and a young servant-girl who maliciously causes the wife's arrest for witchcraft. The farmer brings the girl to court to admit the lie--and it is here that the monstrous course of bigotry a