Assessing Reference And User Services In A Digital Age

Author by : Eric Novotny
Languange : en
Publisher by : Routledge
Format Available : PDF, ePub, Mobi
Total Read : 19
Total Download : 697
File Size : 49,7 Mb
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Description : Effectively assess whether any library is making good use of the reference/user service resources available today Libraries need to develop standards by which they can assess their individual performances in a larger context, and Assessing Reference and User Services in a Digital Age makes significant contributions to this ongoing discussion. The book addresses its subject matter via approaches ranging from case studies of individual libraries to general discussions of best practices. The contributors explore the impact of the Internet on the field of evaluation, focusing on electronic reference and instruction. They highlight current issues, present research results, and offer expert advice on how to assess online reference and instruction. All chapters are well referenced to facilitate further study, and many include tables, appendixes, checklists, and other helpful features that make difficult information easy to access and understand. The chapters that make up Assessing Reference and User Services in a Digital Age are as rich and varied as the backgrounds of their authors. Experienced researchers provide the results of studies conducted to determine the nature and effectiveness of the online reference services offered by various libraries. Practitioners and administrators from different institutional settings (academic libraries, public libraries, consortiums, etc.) provide their perspectives on the issues facing librarians who need to assess the electronic services they provide. In this important new book: Andrew Briedenbagh shows how a chat service can be implemented and suggests which data should be collected for it Buff Hirko examines VET: the Virtual Evaluation Toolkit Ruth Vondracek shares the experiences of a university library as it entered a statewide e-reference consortium, and offers advice and issues to consider before entering such a partnership librarians from San Jose State University present a model for evaluating electronic reference services that can be used in public or academic libraries Kathleen Kern discusses holistic evaluation chat transcripts are addressed in several chapters, including Joseph Fennewald’s comparisons of question categories, Lesley Moyo’s analysis of the use of instruction in the virtual environment, and Caleb Tucker-Raymond’s proposed set of quality measures for chat reference Laurie Probst and Michael Pelikan report on the use of a “Tell Us What You Think” button to gather user feedback Kristi Nelson and Catherine L. Ross examine a research study that asked library school students to submit a reference question online and report on their experiences Melissa Gross, Charles McClure, and R. David Lankes suggest measures to determine the cost and benefits of a virtual reference service librarians from Utah State University describe the development of their online instructional module Assessing Reference and User Services in a Digital Age is designed as essential reading for library administrators, public service librarians, and researchers. It provides general advice for practitioners as well as an examination of research results and methodological issues. We urge you to consider making it part of your professional or teaching collection today.


Assessing Reference And User Services In A Digital Age

Author by : Eric Novotny
Languange : en
Publisher by : Routledge
Format Available : PDF, ePub, Mobi
Total Read : 61
Total Download : 784
File Size : 52,6 Mb
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Description : Effectively assess whether any library is making good use of the reference/user service resources available today Libraries need to develop standards by which they can assess their individual performances in a larger context, and Assessing Reference and User Services in a Digital Age makes significant contributions to this ongoing discussion. The book addresses its subject matter via approaches ranging from case studies of individual libraries to general discussions of best practices. The contributors explore the impact of the Internet on the field of evaluation, focusing on electronic reference and instruction. They highlight current issues, present research results, and offer expert advice on how to assess online reference and instruction. All chapters are well referenced to facilitate further study, and many include tables, appendixes, checklists, and other helpful features that make difficult information easy to access and understand. The chapters that make up Assessing Reference and User Services in a Digital Age are as rich and varied as the backgrounds of their authors. Experienced researchers provide the results of studies conducted to determine the nature and effectiveness of the online reference services offered by various libraries. Practitioners and administrators from different institutional settings (academic libraries, public libraries, consortiums, etc.) provide their perspectives on the issues facing librarians who need to assess the electronic services they provide. In this important new book: Andrew Briedenbagh shows how a chat service can be implemented and suggests which data should be collected for it Buff Hirko examines VET: the Virtual Evaluation Toolkit Ruth Vondracek shares the experiences of a university library as it entered a statewide e-reference consortium, and offers advice and issues to consider before entering such a partnership librarians from San Jose State University present a model for evaluating electronic reference services that can be used in public or academic libraries Kathleen Kern discusses holistic evaluation chat transcripts are addressed in several chapters, including Joseph Fennewald’s comparisons of question categories, Lesley Moyo’s analysis of the use of instruction in the virtual environment, and Caleb Tucker-Raymond’s proposed set of quality measures for chat reference Laurie Probst and Michael Pelikan report on the use of a “Tell Us What You Think” button to gather user feedback Kristi Nelson and Catherine L. Ross examine a research study that asked library school students to submit a reference question online and report on their experiences Melissa Gross, Charles McClure, and R. David Lankes suggest measures to determine the cost and benefits of a virtual reference service librarians from Utah State University describe the development of their online instructional module Assessing Reference and User Services in a Digital Age is designed as essential reading for library administrators, public service librarians, and researchers. It provides general advice for practitioners as well as an examination of research results and methodological issues. We urge you to consider making it part of your professional or teaching collection today.


Reference And Information Services

Author by : Richard E. Bopp
Languange : en
Publisher by : ABC-CLIO
Format Available : PDF, ePub, Mobi
Total Read : 9
Total Download : 405
File Size : 51,8 Mb
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Description : Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of "Reference and Information Services" takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised and updated to reflect new ideas and methods in the provision of reference service in an era when many users have access to the Web. In Part II, "Information Sources and Their Use," discussion of each source type has been updated to encompass key resources in print and on the Web, where an increasing number of freely available sources join those purchased or licensed by libraries. A number of new authors are contributors to this new edition, bringing to their chapters their experience as teachers of reference and as practitioners in different types of libraries. Discussions of services in Part I integrate digital reference as appropriate to each topic, such as how to conduct a reference interview online using instant messaging. Boxes interspersed in the text are used to present scenarios for discussion, to highlight key concepts, or to present excerpts from important documents. Discussions of sources in Part II place more emphasis on designing effective search strategies using both print and digital resources. The chapter on selection and evaluation of sources addresses the changing nature of reference collections and how to evaluate new types of sources. Each chapter concludes with an updated list of additional readings to guide further study. A new companion website will provide links to Web-accessible readings and resources as well as additional scenarios for discussion and example search strategies to supplement those presented in the text.


Reference And Information Services

Author by : Kay Ann Cassell
Languange : en
Publisher by : American Library Association
Format Available : PDF, ePub, Mobi
Total Read : 86
Total Download : 309
File Size : 52,8 Mb
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Description : Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.


Reference Reborn

Author by : Diane Zabel
Languange : en
Publisher by : ABC-CLIO
Format Available : PDF, ePub, Mobi
Total Read : 51
Total Download : 532
File Size : 55,7 Mb
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Description : More than 30 stellar authors have contributed to these up-to-date essays on public services librarianship, including timely topics such as new service configurations, the impact of e-resources in reference and collection development, and innovative outreach. * Over 30 contributors, including established experts and the next generation of leaders in reference and public services librarianship * A subject index guides readers to topics of interest


Conducting The Reference Interview Third Edition

Author by : Catherine Sheldrick Ross
Languange : en
Publisher by : American Library Association
Format Available : PDF, ePub, Mobi
Total Read : 31
Total Download : 842
File Size : 55,8 Mb
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Description : Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of students preparing to enter the profession and those who are already fielding reference inquiries. The authors, working in consultation with a stellar advisory board of scholars and practitioners, present a convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting—including email, text messaging, and social media—as well as in traditional and face-to-face models of communication. Packed with exercises and examples to help you practice effective reference transactions and avoid common pitfalls, this book tackles the fundamentals of the reference interview, from why it’s important in the first place to methods for setting the stage for a successful interview and techniques for finding out what the library user really wants to know; covers the ins and outs of the readers’ advisory interview; examines a wide range of contexts, such as children, young adults, parents, seniors, adults from diverse communities, and those with disabilities; presents case studies of innovative reference and user encounters at a variety of libraries; offers updated coverage of virtual reference, including new research, virtual reality transcripts, and a look at crowd-sourcing reference via social media; features new content on common microaggressions, with guidance on how to use awareness of emotion as a factor in reference interactions to ensure better outcomes; discusses topics such as respecting/protecting privacy, overcoming assumptions, implicit judgment, the importance of context, determining the real information need, and many other lessons learned from challenging reference encounters; and thoroughly addresses policy and training procedures, as well as the unique challenges faced by paraprofessionals and non-degreed staff. Find your bearings in the continually evolving hybrid reference environment through proven strategies, advice, exercises, and research from three experts in the field.


Competencies For Science Librarians

Author by : David Stern
Languange : en
Publisher by : Routledge
Format Available : PDF, ePub, Mobi
Total Read : 53
Total Download : 678
File Size : 44,8 Mb
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Description : This book explores the expectations and resources available to develop a set of important core skills needed for this profession. Leading authorities in the field of librarianship offer their extensive experience and insight to help beginners to understand precisely what actual measurable skills are required to become a successful career science librarian. Librarians currently working in the area will gain the data they need to be able to effectively collaborate with more experienced people. Topics include reviews of key concepts, basic skills, terminology, ACRL instruction competencies, teams, and assessment of services. It also provides the latest knowledge on trends, standards, terminology, professional associations, and a brief literature review, and recommended readings for familiarizing librarians with their job responsibilities. Besides job competencies, the book reviews collection development, reference issues, in-depth research assistance, cataloging and metadata, faculty liaison and outreach, career development concerns, continuing education tracks, and issues in collaboration assistance. This source also provides extensive references and tables and figures to clearly present information. This book is a valuable resource for beginners who wonder what they need to know as they start their careers or are considering this as an area of concentration, and as a refresher and professional development track for current librarians working with more experienced people in the area. This book was published as a special issue of Science & Technology Libraries.


Developing Librarian Competencies For The Digital Age

Author by : Jeffrey G. Coghill
Languange : en
Publisher by : Rowman & Littlefield
Format Available : PDF, ePub, Mobi
Total Read : 40
Total Download : 350
File Size : 45,7 Mb
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Description : Librarianship is both an art and a science. Librarians study the science of information and how to work with clients to help them find solutions to their information needs. They also learn quickly that there is an art to working with people, to finding the answers to tough questions using the resources available and knowing which information resources to use to find the information being sought in short order. But, what technical skills do librarians need to be successful in the future? How can library managers best develop their staffs for success? Developing Librarian Competencies for the Digital Age explores questions such as: What is the composition of a modern library collection? Will that collection look different in the future? What are the information sources and how do we manage those? What are the technical skills needed for a 21st century librarian? How will reference services change and adapt to embrace new ways to interact with library patrons or clients? What kinds of library skills are needed for the librarian of today to grow and thrive, now and into the future? How will service models change to existing clients and how will the model change going into the future of librarianship? What kinds of budgeting challenges are there for libraries and the administrators who oversee these libraries? What do the library professional organizations see as the core skills needed for new graduates and those practicing in the profession going into the future? In answering those questions, the book identifies specific digital skills needed for success, ways of developing those skills, and ways of assessing them.


Evolution In Reference And Information Services

Author by : Linda S Katz
Languange : en
Publisher by : Routledge
Format Available : PDF, ePub, Mobi
Total Read : 75
Total Download : 804
File Size : 40,7 Mb
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Description : Explore ways to bring and keep your library’s electronic services up to date! From editor Di Su: “Some years ago, if you were told that a library’s catalog would be available on a 24/7/365 basis, you’d think it was just another fiction. Perhaps as influential as Johannes Gutenberg’s invention of movable type printing, the Internet is one of the most significant happenings in the information world in modern times.” In addition to showing you how library services have been influenced and enhanced by the advent of the Internet, Evolution in Reference and Information Services: The Impact of the Internet will enable you to make the most of the new opportunities that current technologies offer. This valuable book will also help you and your library avoid the pitfalls and new challenges to professional competency that come along with electronic research. Evolution in Reference and Information Services: gives you a review of the history of electronic reference looks at the increasing role of librarians as teachers and providers of technical help for users provides case studies and ways to evaluate electronic research methods suggests strategies for providing effective electronic services examines government Web sites explores Internet sources of health information shows you how to establish electronic services through your library’s portal site looks at how to manage a library computer lab and much more!


Law Librarianship In The Digital Age

Author by : Ellyssa Kroski
Languange : en
Publisher by : Scarecrow Press
Format Available : PDF, ePub, Mobi
Total Read : 36
Total Download : 833
File Size : 42,6 Mb
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Description : It is absolutely essential that today’s law librarians are digitally literate and possess an understanding and awareness of recent advancements and trends in information technology as they pertain to the library field. Law Librarianship in the Digital Age offers a one-stop, comprehensive guide to achieving both of those goals.


Digital Reference Services

Author by : Linda S Katz
Languange : en
Publisher by : Routledge
Format Available : PDF, ePub, Mobi
Total Read : 88
Total Download : 685
File Size : 52,8 Mb
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Description : Extensive data on the theoretical and practical aspects of electronic reference services! Digital Reference Services provides an overview of electronic reference services and software, and explores the opportunities that real-time digital reference services can offer in a variety of library settings. Experts in the field convey numerous opinions and theory about the growth of this new approach to answering reference questions. This book teaches librarians new methods and techniques for offering technologically advanced reference services to the public. The first half of Digital Reference Services includes such topics as: real-time or “live online” reference services the historical development of digital reference services and the role of the reference librarian mediated online searches how to create a virtual-ready reference collection of elite reference Web sites—includes a list of the top sites available to the public how to start and operate a digital reference desk in your library The second half of Digital Reference Services covers examples of libraries—both large and small—which have used revolutionary ideas to bring electronic reference services to their patrons. These ideas include: utilizing ATM-like kiosks in remote locations from library buildings to connect with underserved populations implementing live, interactive web-based reference services—the challenges and benefits, cost, training, and workload requirements evaluating your real-time references services—investigating self-assessment and blind reviewing, incorporating your assessment into an existing evaluative program, and obtaining the administrative support essential for an accurate assessment creating a statewide virtual reference system—selecting software, developing policy, marketing, coordinating the project, and staffing and training online reference management for smaller libraries—because of the smaller staff, smaller budget, and smaller amount of patrons, is it a feasible addition to the library? much more! This well-referenced volume contains case examples, figures, useful Web sites, and case histories to show how the basic principles of digital reference services work. Librarians and students of information and library science will find Digital Reference Services a helpful resource to enhance their library and electronic reference expertise.


Reference And Information Services An Introduction 5th Edition

Author by : Linda C. Smith
Languange : en
Publisher by : ABC-CLIO
Format Available : PDF, ePub, Mobi
Total Read : 54
Total Download : 776
File Size : 44,9 Mb
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Description : Thoroughly updated, this is the essential guide to one of the most fundamental fields in the library profession. It links you—and through you, your patrons—to the significant changes that have occurred in reference and information sciences with emphasis on the growth of digital content. • Provides a comprehensive text edited by two highly regarded experts in reference and academic librarianship, Linda C. Smith and Melissa A. Wong, with chapters written by some of the best minds in the library science field • Includes newly updated information that reflects today's realities in reference service with an indication of how reference service may be provided to meet changing patron needs in the future • Encompasses the effective use of print sources, free online sources, and fee-based sources • Features individual chapters that can be used for in-service staff training or in student course packs


Fundamentals Of Reference

Author by : Carolyn Mulac
Languange : en
Publisher by : American Library Association
Format Available : PDF, ePub, Mobi
Total Read : 98
Total Download : 214
File Size : 48,8 Mb
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Description : The all-in-one “Reference reference” you’ve been waiting for, this invaluable book offers a concise introduction to reference sources and services for a variety of readers, from library staff members who are asked to work in the reference department to managers and others who wish to familiarize themselves with this important area of librarianship. Written in an accessible style and designed for everyday use, it presents an overview of the basic tools and techniques of reference work, including “Reference Services,” a section addressing such important topics as telephone reference, the reference interview, and electronic reference “Reference Sources,” chapters which focus on types of reference tools, including encyclopedias, dictionaries, directories, handbooks, and almanacs Appendixes with key documents prepared by the Reference and User Services Association (RUSA) and an annotated bibliography An excellent training tool for both new and experienced staff, Fundamentals of Reference will quickly become your fundamental reference!


Instant Messaging Reference

Author by : Rachel Bridgewater
Languange : en
Publisher by : Elsevier
Format Available : PDF, ePub, Mobi
Total Read : 96
Total Download : 646
File Size : 43,8 Mb
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Description : Virtual reference is a vital component in twenty-first century reference service and the time for debate over its virtues and necessity has passed. This book focuses on the practical implementation of instant messaging (IM), including privacy and security and its future potential. Targeting busy practitioners who are looking for comprehensive answers about instant messaging in particular, rather than virtual reference in general, this book addresses questions from the basics of what IM is and how it operates to the more complicated issues such as privacy and security to its future potential as a strong candidate in the virtual reference arena. Exclusively focused on instant messaging reference services Provides practical information about starting and running a successful instant messaging reference service Includes significant background information and in-depth discussion of the broader issues raised by instant messaging and instant messaging reference


Ency Of Library And Inform Sci 2e V4 Print

Author by : Miriam A. Drake
Languange : en
Publisher by : CRC Press
Format Available : PDF, ePub, Mobi
Total Read : 92
Total Download : 568
File Size : 49,9 Mb
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Description : A revitalized version of the popular classic, the Encyclopedia of Library and Information Science, Second Edition targets new and dynamic movements in the distribution, acquisition, and development of print and online media-compiling articles from more than 450 information specialists on topics including program planning in the digital era, recruitment, information management, advances in digital technology and encoding, intellectual property, and hardware, software, database selection and design, competitive intelligence, electronic records preservation, decision support systems, ethical issues in information, online library instruction, telecommuting, and digital library projects.


Information Literacy Programs In The Digital Age

Author by : Alice Daugherty
Languange : en
Publisher by : Assoc of Cllge & Rsrch Libr
Format Available : PDF, ePub, Mobi
Total Read : 23
Total Download : 614
File Size : 53,9 Mb
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Description : From the Introduction: This book will be useful to those just now contemplating an online program for their institution. The examples included in this book provide the practical food for thought that should precede and stoke strategic planning. For further information on a particular program, the authors have generously included their e-mail addresses with their biographical information. We hope the programs described in this book provide some modicum of inspiration and guidance as you travel into the realm of online information literacy instruction.


The Digital Age And Local Studies

Author by : Peter T Reid
Languange : en
Publisher by : Elsevier
Format Available : PDF, ePub, Mobi
Total Read : 91
Total Download : 230
File Size : 49,9 Mb
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Description : The Digital Age and Local Studies examines the impact of various electronic developments, particularly the internet on local studies librarianship. The recent explosion in use of the internet has been matched by an increased interest in local, family and community history, all areas in which local studies libraries excel. The book provides practitioners with practical advice on the provision of web-based services for users. Such areas as e-genealogy and e-learning are covered. Importantly, the book provides examples of best-practice and shows how practical lessons can be learned from the experiences of the innovators in the field. Nothing comparable in print and has contemporary relevance Increased recognition of the importance of local studies Covers the electronic revolution which has not been addressed in this field


The Academic Librarian In The Digital Age

Author by : Tom Diamond
Languange : en
Publisher by : McFarland
Format Available : PDF, ePub, Mobi
Total Read : 61
Total Download : 191
File Size : 46,6 Mb
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Description : As new technology and opportunities emerge through the revolutionary impacts of the digital age, the function of libraries and librarians and how they provide services to constituents is rapidly changing. The impact of new technology touches everything from libraries' organizational structures, business models, and workflow processes, to position descriptions and the creation of new positions. As libraries are required to make operational adjustments to meet the growing technological demands of libraries' customer bases and provide these services, librarians must be flexible in adapting to this fast-moving environment. This volume shares the unique perspectives and experiences of librarians on the front lines of this technological transformation. The essays within provide details of both the practical applications of surviving, adapting, and growing when confronted with changing roles and responsibilities, as well as a big picture perspective of the changing roles impacting libraries and librarians. This book strives to be a valuable tool for librarians involved in public and technical services, digital humanities, virtual and augmented reality, government documents, information technology, and scholarly communication.


Surveillance And Privacy In The Digital Age

Author by : Valsamis Mitsilegas
Languange : en
Publisher by : Bloomsbury Publishing
Format Available : PDF, ePub, Mobi
Total Read : 10
Total Download : 531
File Size : 54,9 Mb
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Description : What impact has the evolution and proliferation of surveillance in the digital age had on fundamental rights? This important collection offers a critical assessment from a European, transatlantic and global perspective. It tracks four key dimensions: digitalisation, privatisation, de-politicisation/de-legalisation and globalisation. It sets out the legal and policy demands that recourse to 'the digital' has imposed. Exploring the question across key sectors, it looks at privatisation through the prism of those demands on the private sector to co-operate with the state's security needs. It goes on to assess de-politicisation and de-legalisation, reflecting the fact that surveillance is often conducted in secret. Finally, it looks at applicable law in a globalised digital world. The book, with its exploration of cutting-edge issues, makes a significant contribution to our understanding of privacy in this new digital landscape.


Digital Versus Non Digital Reference

Author by : Linda S Katz
Languange : en
Publisher by : Routledge
Format Available : PDF, ePub, Mobi
Total Read : 45
Total Download : 711
File Size : 49,6 Mb
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Description : Compare and contrast library reference models and more consumer-oriented models! Digital versus Non-Digital Reference: Ask A Librarian Online and Offline analyzes the quality of commercial Ask A Librarian (AskA) and tutorial services and how they compare to traditional library services. Edited by Jessamyn West—proprietor of librarian.net and the “hippest ex-librarian on the Web” according to Wired magazine—the book looks at library models and more consumer-oriented models, examining a variety of services that range from Ask Jeeves® and Google Answers™ to your own reference desk and Web e-mail reference forms. Academic librarians and information specialists share their experiences—good and bad—in starting, assessing, or ending AskA services and in working with collaborative reference tools and outsourcing reference services, and discuss the highs and lows of dealing with individual online services. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline chronicles the experiences and interactions of librarians with digital reference, including case studies, how-to guides, and philosophical essays. The book’s contributors discuss their concerns about using the Internet as not only a reference tool but as a reference medium that most libraries find inevitable to some degree. Topics include the political ramifications of offsite or outsourced reference, the truth behind the assertion that “it’s all available online,” cultural and/or language barriers to text-based reference services, and patrons’ experiences with reference tools, from a librarian’s perspective. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline addresses: policy, staffing and technology for telephone reference services e-mail reference in public libraries the University of Michigan’s Internet Public Library archivists and remote users in the digital age success and failure with commercial AskA programs the history of Q and A NJ, New Jersey’s virtual reference service multilingual chat reference systems the ongoing debate over the value of digital reference the case for nonintrusive reference Digital versus Non-Digital Reference: Ask A Librarian Online and Offline is an invaluable resource for practitioners and academics on the appropriate assessment, technologies, and methods for successfully creating and operating human-mediated, Internet-based information services.


Information Users And Usability In The Digital Age

Author by : G. G. Chowdhury
Languange : en
Publisher by : Facet Publishing
Format Available : PDF, ePub, Mobi
Total Read : 20
Total Download : 706
File Size : 41,9 Mb
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Description : Information users and usability constitute the main building blocks of today's electronic information world. This important new text is the first to give a holistic overview of all of the necessary issues relating to information users and the usability of information services in the digital world, including user-centred design, and the characteristics and behaviour of information users. This book helps readers understand why information users and the usability of information services are important and equips them to play a proper role in designing user-centred information systems and services and to properly exploit information services for the maximum benefit of users. It covers all of the major issues, the current situation and what the various research studies from around the world show.


The Academic Librarian In The Digital Age

Author by : Tom Diamond
Languange : en
Publisher by : McFarland
Format Available : PDF, ePub, Mobi
Total Read : 23
Total Download : 604
File Size : 49,7 Mb
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Description : As new technology and opportunities emerge through the revolutionary impacts of the digital age, the function of libraries and librarians and how they provide services to constituents is rapidly changing. The impact of new technology touches everything from libraries' organizational structures, business models, and workflow processes, to position descriptions and the creation of new positions. As libraries are required to make operational adjustments to meet the growing technological demands of libraries' customer bases and provide these services, librarians must be flexible in adapting to this fast-moving environment. This volume shares the unique perspectives and experiences of librarians on the front lines of this technological transformation. The essays within provide details of both the practical applications of surviving, adapting, and growing when confronted with changing roles and responsibilities, as well as a big picture perspective of the changing roles impacting libraries and librarians. This book strives to be a valuable tool for librarians involved in public and technical services, digital humanities, virtual and augmented reality, government documents, information technology, and scholarly communication.


Implementing An Inclusive Staffing Model For Today S Reference Services

Author by : Julia K. Nims
Languange : en
Publisher by : Rowman & Littlefield
Format Available : PDF, ePub, Mobi
Total Read : 92
Total Download : 660
File Size : 51,9 Mb
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Description : Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model. In Implementing an Inclusive Staffing Model for Today's Reference Services, Nims, Storm, and Stevens describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked.


E Democracy Safeguarding Democracy And Human Rights In The Digital Age

Author by : Sokratis Katsikas
Languange : en
Publisher by : Springer Nature
Format Available : PDF, ePub, Mobi
Total Read : 14
Total Download : 426
File Size : 54,8 Mb
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Description : This book constitutes the refereed proceedings of the 8th International Conference on E-Democracy, E-Democracy 2019, held in Athens, Greece, in December 2019. The 15 revised full papers presented were carefully selected from 27 submissions. The papers are organized in topical sections on rrivacy and data protection; e-government; e-voting and forensics; online social networks and "fake news".


Libraries In The Information Age An Introduction And Career Exploration 3rd Edition

Author by : Denise K. Fourie
Languange : en
Publisher by : ABC-CLIO
Format Available : PDF, ePub, Mobi
Total Read : 23
Total Download : 391
File Size : 53,5 Mb
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Description : The book Library Media Connection cited as something "all librarians need to have on their shelves" is now thoroughly revised for today's 21st-century library environment. Covering both technology and library practices, the title has been a go-to text for librarians and library school students since 2002. • Thoroughly revises and updates a popular text for LIS or LTA programs that can also be used in MLIS curricula and for four-year programs in library studies and information studies • Provides a succinct introduction to the library industry and a practical overview of the field from seasoned practitioners • Brings together learnings from academic, public, special, and school libraries as well as archives and historical agencies, presenting material with both depth and breadth • Is applicable as an introduction for library funding agencies and public library trustees or boards


Privacy And Security In The Digital Age

Author by : Michael Friedewald
Languange : en
Publisher by : Routledge
Format Available : PDF, ePub, Mobi
Total Read : 14
Total Download : 972
File Size : 42,8 Mb
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Description : Privacy and data protection are recognized as fundamental human rights. Recent developments, however, indicate that security issues are used to undermine these fundamental rights. As new technologies effectively facilitate collection, storage, processing and combination of personal data government agencies take advantage for their own purposes. Increasingly, and for other reasons, the business sector threatens the privacy of citizens as well. The contributions to this book explore the different aspects of the relationship between technology and privacy. The emergence of new technologies threaten increasingly privacy and/or data protection; however, little is known about the potential of these technologies that call for innovative and prospective analysis, or even new conceptual frameworks. Technology and privacy are two intertwined notions that must be jointly analyzed and faced. Technology is a social practice that embodies the capacity of societies to transform themselves by creating the possibility to generate and manipulate not only physical objects, but also symbols, cultural forms and social relations. In turn, privacy describes a vital and complex aspect of these social relations. Thus technology influences people’s understanding of privacy, and people’s understanding of privacy is a key factor in defining the direction of technological development. This book was originally published as a special issue of Innovation: The European Journal of Social Science Research.


Computers In Libraries

Author by : Anonim
Languange : en
Publisher by : Unknown
Format Available : PDF, ePub, Mobi
Total Read : 80
Total Download : 659
File Size : 54,5 Mb
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Description :