Communication Ebook

Author by : Gjyn O'Toole
Languange : en
Publisher by : Elsevier Health Sciences
Format Available : PDF, ePub, Mobi
Total Read : 22
Total Download : 356
File Size : 55,5 Mb
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Description : Written by Gjyn O’Toole, Communication: Core Interpersonal Skills for Healthcare Professionals 4e is an essential guide to clear and effective communication in a multidisciplinary healthcare setting. Divided into four sections, the fourth edition challenges the reader to reflect upon their personal communication style and habits; introduces strategies and skills to enhance future practice, and encourages the development of confidence through activities, scenarios and case studies. This fully revised fourth edition will appeal to health science students and clinicians seeking to communicate more effectively in an increasingly complex healthcare environment. Increased focus on digital communication - includes overviews and tips on navigating professional and personal electronic media Individual and group activities throughout to encourage skill development, reflection and awareness of self and others An extensive suite of scenarios – practice and apply your communication skills using realistic situations and individuals that healthcare professionals encounter in clinical practice Chapter 5 The specific goals of communication for healthcare professionals: Effective conclusions of interactions and services: Negotiating closure Chapter 20 Remote telecommunication or telehealth: The seen, but not-in-the-room healthcare professional Chapter 23 - Person/s experiencing neurogenic or psychological shock Chapter 25 - A Person/s fulfilling the role of a grandparent Chapter 26 - Person/s with a spinal injury Chapter 27 - A Person/s living in a residential aged care facility


Interpersonal Communication Skills In The Workplace

Author by : Perry MCINTOSH
Languange : en
Publisher by : AMACOM Div American Mgmt Assn
Format Available : PDF, ePub, Mobi
Total Read : 26
Total Download : 667
File Size : 53,9 Mb
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Description : Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group. This edition retains the subject matter strengths of the previous version and augments them with content that reflects new understandings of interpersonal communications, new communication technologies, and new organizational practices that include wider spans of management control, greater employee empowerment, geographically dispersed work groups, and team-based activities. It also contains new material on persuasive communications, dialogue, and nominal group technique. New chapters on techniques for generating ideas and solutions and communicating in the multicultural workplace offer fresh perspectives on topics that have become increasingly important in today’s workplace. Throughout the book, the authors provide assessments, exercises, and Think About It sections that offer readers numerous opportunities for practice and feedback. Any person can realize the benefits of improved communication skills. Interpersonal Communication Skills in the Workplace, Second Edition, provides the insight and expertise needed to achieve this goal. Readers will learn how to: * Solve common communication problems. * Communicate with different personality types. * Read non-verbal cues. * Improve listening skills. * Give effective feedback. * Be sensitive to cultural differences in communication. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.


Communication In Nursing E Book

Author by : Julia Balzer Riley
Languange : en
Publisher by : Elsevier Health Sciences
Format Available : PDF, ePub, Mobi
Total Read : 23
Total Download : 945
File Size : 54,8 Mb
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Description : Immerse yourself in the topic of communication in the workplace with an interesting conversation about the communication demands of today’s nursing practice! Communication in Nursing, 8th Edition adopts a uniquely practical and personal approach, providing extensive examples, exercises, and techniques that help you understand important concepts and apply communication skills in a variety of clinical settings. With its conversational tone, this relatable text takes you beyond theory to show you how to use communication as a tool to limit stress in your nursing practice. A new Active Learning feature that promotes goal-directed reading, and additional QSEN exercises highlight the importance of assertive communication in promoting quality, safe care for clients — all in an easy-to-read magazine layout. QSEN preface and exercises stress how communication impacts safety and quality of care. Moments of Connection boxes highlight beneficial outcomes of successful communication and provide concrete examples of how communication techniques work. "Reflections on..." boxes provide thoughtful summary exercises at the end of each chapter that give you a specific task to help you integrate chapter material into the broader scope of nursing practice. Wit & Wisdom boxes present selected verses and quotations relevant to chapter topics, adding interest and humor. These boxes keep your attention by providing moments of relief from serious topics and "a-ha" moments when theory becomes linked to practice. Exercises throughout each chapter help you master chapter techniques and strengthen your communication skills. NEW! Active Learning feature in every chapter promotes active, goal-directed reading. NEW! Exercises in each chapter, including reflective journaling, remediation, online and group activities, and discussion topics, help facilitate various learning types. NEW and UPDATED! Additional QSEN exercises and an updated QSEN preface highlight the importance of assertive communication in promoting quality, safe care for clients. NEW! Discusses the importance of interprofessional education and communication in the healthcare environment. NEW! Addresses the importance of "presence" in nursing — being present for clients, families, colleagues, and self. NEW! New content on healthy grief and the issues of death denial and death phobia and professional boundaries related to social media. NEW! Coverage of the most current research about the importance of self-care. NEW! Explains the importance of the concept of "the pause" in communication so you better understand how and when to use pauses.


Communication Ebook

Author by : Gjyn O'Toole
Languange : en
Publisher by : Elsevier Health Sciences
Format Available : PDF, ePub, Mobi
Total Read : 18
Total Download : 805
File Size : 49,5 Mb
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Description : The third edition of Communication: Core Interpersonal Skills for Health Professionals is an essential guide to clear and effective communication in a multidisciplinary healthcare setting. Divided into four sections, the title takes the reader on a journey of reflection upon personal communication styles and habits. Essential communication strategies and skills are reviewed to rebuild and enhance future practice. The fully revised third edition by Gjyn O'Toole will appeal to the health student and practitioner seeking to improve communication style and practice in an increasingly complex healthcare environment. Individual and group activities integrated throughout, designed to promote communication skill, reflection and awareness Key communication challenges addressed – conflict, cultural variations, misunderstandings, ethical issues, communicating over distances, written documentation and electronic forms of communication including social networking sites Updated online evolve resources for lecturers and students at evolve.elsevier.com Updated illustrations New chapter focusing solely on electronic communication – the advantages and disadvantages plus strategies for appropriate use of social media New chapter exploring the importance of ‘one way’ documentation, professional writing and conduct New scenarios and activities – 49 scenarios present realistic situations and individuals that health professionals encounter, encouraging the reader to actively explore circumstances and needs


Effective Communication For Health Professionals E Book

Author by : Elsevier
Languange : en
Publisher by : Elsevier Health Sciences
Format Available : PDF, ePub, Mobi
Total Read : 59
Total Download : 702
File Size : 49,5 Mb
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Description : Ensure you have the skills to effectively communicate with patients and other healthcare professionals! With its easy-to-read style, Effective Communication for Health Professionals, 2nd edition, is loaded with useful tips and exercises to help you learn the universal (and necessary) practice of communication. This full-color second edition reflects current therapeutic techniques, including Communication Guidelines feature boxes, Words at Work dialogue boxes, added case studies, and all-new content exploring the most current communication tools in the modern health care setting. In addition, interactive exercises on the Evolve companion website encourages you to practice therapeutic communication techniques in real-life situations. UNIQUE! Interactive activities on accompanying Evolve site include a variety of application exercises such as scenarios with voice mail messages and patient/caregiver interviews. Easy-to-read style provides practical information, hints, and tips. Test Your Communication IQ boxes provide you with a short self-assessment test at the beginning of each chapter. Spotlight on Success boxes provide you with useful, practical tips for improving workplace habits and communication. Expanding Critical Thinking boxes provide actual case examples and activities with useful tips to help you apply what you’ve learned to practice. Legal Eagle boxes provide useful tips that focus on honesty, as well as ethical and legal communication between patients and healthcare workers. End-of-chapter questions and exercises help you to use knowledge learned from topics presented in the chapter. NEW! Chapter devoted to cross-cultural communication promotes understanding of care in a diverse workplace NEW! Chapter on diseases and disorders discusses communication with patients experiencing specific physical and mental illnesses and disorders. NEW and UNIQUE! Words at Work dialogue boxes demonstrate actual conversations between healthcare workers and clients. UPDATED! Content reflects the most current communication tools for the modern healthcare setting. NEW! Full-color design and art program promote engagement. NEW and UNIQUE! Communication Guidelines boxes direct you to best practices for the effective exchange of information. NEW! Additional Taking the Chapter to Work case studies demonstrate real-life communication pitfalls and successes.


Business Communication Today Ebook Global Edition

Author by : Courtland L Bovee
Languange : en
Publisher by : Pearson Higher Ed
Format Available : PDF, ePub, Mobi
Total Read : 62
Total Download : 330
File Size : 40,9 Mb
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Description : The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you will receive via email the code and instructions on how to access this product. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed. For courses in Business Communication. Technology and communication intersect to prepare students for the workplace Business Communication Today continually demonstrates the inherent connection between recent technological developments and modern business practices. Each new edition addresses the most essential changes in technology and how they impact the business world, while still covering timeless business skills such as listening, presenting, and writing. With a strong focus on mobile integration, the 14th Edition blends current topics, such as social media in business, with more traditional entrepreneurial concepts. The text is flexible and suitable for all students, instilling crucial business skills needed to thrive in an office environment. With a clear, fluid chapter organisation, Business Communication Today introduces, develops, and reviews major concepts to maximise understanding.


Perfect Phrases For Communications Ebook Bundle

Author by : Lawrence Polsky
Languange : en
Publisher by : McGraw-Hill Professional
Format Available : PDF, ePub, Mobi
Total Read : 53
Total Download : 514
File Size : 44,6 Mb
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Description : Turn any disagreement, conflict, and personality clash into productive dialog with Perfect Phrases for Communications Two eBooks in One! Conflict in the workplace is inevitable. But you don’t have to sit back and watch it spread into an uncontrollable fire. When you have the right words and phrases on hand, you can resolve any disagreement and get things back on track in no time—and Perfect Phrases for Communications provides everything you need at the touch of a button. This two-in-one eBook package contains: Perfect Phrases for Conflict Resolution Get access to hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above any workplace conflict and focus on solving the problem. This handy, quick-reference guide provides effective language for dealing with: A micromanaging supervisor An underperforming employee A peer's disruptive work habits Unreasonable or unethical customer requests Abrupt, rude, and unprofessional coworkers Perfect Phrases for Dealing with Difficult People Whether you work for the proverbial “boss from hell,” manage an office packed with “personalities,” or juggle in a three-ring circus of cranky clients, crazy customers, and annoying associates, you'll find just the right words for every situation, including: Dealing with brutal bosses and confrontational coworkers Turning explosive situations into mutually rewarding ones Handling angry customers and demanding clients Motivating unproductive workers and irresponsible vendors


Excellence In Business Communication Global Edition

Author by : John V. Thill
Languange : en
Publisher by : Pearson Higher Ed
Format Available : PDF, ePub, Mobi
Total Read : 14
Total Download : 372
File Size : 54,5 Mb
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Description : For undergraduate courses in business communication. Develops Business Students’ Professional Communication Skills Following in the wake of the digital revolution and the advent of social media, business communication has been hit by yet another revolutionary change: the rise of mobile communication. In this Twelfth Edition of Boveé and Thill’s Excellence in Business Communication, the most significant and recent technology-related changes affecting the business world are thoroughly discussed. Not to be forgotten, the text continues to emphasize fundamental skills and principles, including the importance of writing, listening, presenting, and other components of business communication. Featuring practical advice, time-tested processes, and real-world examples, Excellence in Business Communication is the premier text for honing and developing business students’ essential communication skills. MyBCommLab® not included. Students, if MyBCommLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN and course ID. MyBCommLab should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information. MyBCommLab is an online homework, tutorial, and assessment product designed to personalize learning and improve results. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts.


A History Of Communication Technology

Author by : Philip Loubere
Languange : en
Publisher by : Routledge
Format Available : PDF, ePub, Mobi
Total Read : 24
Total Download : 804
File Size : 51,7 Mb
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Description : This book is a comprehensive illustrated account of the technologies and inventions in mass communication that have accelerated the advancement of human culture and society. A History of Communication Technology covers a timeline in the history of mass communication that begins with human prehistory and extends all the way to the current digital age. Using rich, full-color graphics and diagrams, the book details the workings of various mass communication inventions, from paper-making, printing presses, photography, radio, TV, film, and video, to computers, digital devices, and the Internet. Readers are given insightful narratives on the social impact of these technologies, brief historical accounts of the inventors, and sidebars on the related technologies that enabled these inventions. This book is ideal for students in introductory mass communication, visual communication, and history of media courses, offering a highly approachable, graphic-oriented approach to the history of communication technologies.


Developing Effective Communication Skills In Archaeology

Author by : Proietti, Enrico
Languange : en
Publisher by : IGI Global
Format Available : PDF, ePub, Mobi
Total Read : 24
Total Download : 206
File Size : 40,6 Mb
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Description : Communicating archaeological heritage at the institutional level reflects on the current status of archeology, and a lack of communication between archaeologists and the general public only serves to widen the gap of understanding. As holders of this specific scientific expertise, effective openness and communication is essential to understanding how a durable future can be built through comprehension of the past and the importance of heritage sites and collections. Developing Effective Communication Skills in Archaeology is an essential research publication that examines archeology as a method for present researchers to interact and communicate with the past, and as a methods for identifying the overall trends in the needs of humanity as a whole. Presenting a vast range of topics such as digital transformation, artificial intelligence, and heritage awareness, this book is essential for archaeologists, journalists, heritage managers, sociologists, educators, anthropologists, museum curators, historians, communication specialists, industry professionals, researchers, academicians, and students.


Technical Communication Global Edition

Author by : John M. Lannon
Languange : en
Publisher by : Pearson Higher Ed
Format Available : PDF, ePub, Mobi
Total Read : 50
Total Download : 961
File Size : 48,6 Mb
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Description : For courses in Technical Communication. Comprehensive, user-friendly instruction in workplace writing, technical communication, business writing Today’s employees are tasked with writing documents such as emails, memos, letters, and informal reports, as well as more complex forms of communications such as formal reports, proposals, web pages, and presentations. Technical Communication, Fourteenth Edition builds upon the authority of the previous editions byclearly guiding students to write documents persuasively, effectively, and with an eye towards technological innovations and global communications. It incorporates the interpersonal, logical, ethical, and cultural demands of these different forms of workplace communications and provides students with the necessary skills to navigate these nuisances. Building on research and writing skills and touching on the importance of ethics, the authors prepare students for technical writing in any field. MyWritingLab™ not included. Students, if MyWritingLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN and course ID. MyWritingLab should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information. MyWritingLab is an online homework, tutorial, and assessment product designed to personalize learning and improve results. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts.


Rrb Je Stage Ii Electronics Study Notes Ebook English Medium Rrb Je Special

Author by : Adda247 Publications
Languange : en
Publisher by : Adda247 Publications
Format Available : PDF, ePub, Mobi
Total Read : 85
Total Download : 729
File Size : 41,8 Mb
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Description : Preparing For RRB JE 2019 Exam? Don't forget to practice with E-Study Notes of Electronics & Allied Engineering of prominent recruitment exams of the Railway sector as this chance can make or break your deal of clearing RRB JE 2019. Adda247 Publications brings to you RRB JE Stage-II E-Study Notes of Electronics & Allied Engineering (English Medium) that you must practice before you appear for the RRB JE Stage-II Exam 2019. Package Includes: 15 chapters of Electronics Validity - 1 Month


Effective Communication Skills

Author by : Anonim
Languange : da
Publisher by : Bookboon
Format Available : PDF, ePub, Mobi
Total Read : 89
Total Download : 706
File Size : 47,8 Mb
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Description :


Communication In Everyday Life Interactive Ebook

Author by : Steve Duck
Languange : en
Publisher by : Sage Publications, Incorporated
Format Available : PDF, ePub, Mobi
Total Read : 78
Total Download : 878
File Size : 47,6 Mb
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Description : Communication in Everyday Life, Fourth Edition remains the only introductory communication book to explore fundamental concepts, theories, and skills aimed at helping readers apply the material to their personal and professional lives--with a thematic integration of the relational perspective and a focus on demonstrating its direct relevance to their own everyday communication. Authors Steve Duck and David T. McMahanhelp readers develop a strong foundation in communication concepts, theory, and research, as well as practical communication skills such as listening, critical thinking, using technology to communicate, understanding nonverbal communication, creating persuasive strategies, and managing group conflict. The Fourth Edition also introduces readers to important emerging areas in communication studies, offering unique chapters on health communication and family communication. Ideal for the 21st-century, this book provides up-to-date insight into the communication topics central to everyday life.


Ebook Communication Skills For Midwives Challenges In Everyday Practice

Author by : Carole England
Languange : en
Publisher by : McGraw-Hill Education (UK)
Format Available : PDF, ePub, Mobi
Total Read : 91
Total Download : 196
File Size : 44,8 Mb
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Description : "This book is easy to read and has relevant content for student midwives, with inclusion of reflective activities which are clear and appropriate. I particularly like the vignette’s which are relevant and explore the challenges that midwives face. The script-like format of these adds a further layer to the narratives, and the inclusion of non-verbal communication as well is excellent. This will be an essential text for all student midwives." Mary Beadle, Midwifery Lecturer, Faculty of Health and Social Care, University of Hull, UK "Communication Skills for Midwives is a unique book that focuses not only on fundamental communication issues, but goes much further by including the many difficult and tricky issues experienced within contemporary midwifery practice. This much needed text provides detailed and comprehensive information which is reinforced by illustrations, vignettes and activities that engage the reader from the beginning. This is an excellent resource for students, practitioners and educators." Nicky Clark, Lead Midwife for Education, University of Hull, UK "This book covers many poignant examples of difficult and challenging communication that midwives face in everyday practice ... It covers both every day aspects of care such as facilitating choice and less common experiences like responding to domestic violence … This book is unique and would be good bedtime reading for any midwife!" Tandy Deane-Grey, Senior Midwifery Lecturer, University of Hertfordshire, UK "This comprehensive and reader friendly text ... utilises a variety of strategies to aid understanding and application to practice. Each chapter has clear aims to address a challenging situation that readers will readily identify with and provides an excellent mix of vignettes, reflective activities, text and diagrams to support the development of knowledge and skills ..." Heather Passmore, Senior Lecturer, UCS, UK This is the first book on communication skills to explore the more challenging contexts and circumstances that midwives encounter in practice. As these occur infrequently and often unexpectedly in the daily practice of many midwives, they may find it difficult to communicate effectively to alleviate the situation. Knowing what to say and how to say it is part of this dilemma. The book uses case vignettes, reflective questions, illustrations, tools and techniques to provide the evidence base needed to cope effectively in a range of situations by offering support to enhance your communication skills. Communication Skills for Midwives explores challenges relating to:Negotiating with others within inter-professional and inter-agency teams Working with minority groupsBreaking significant news when labour threatens the life of a baby Telling parents that their baby has an abnormalityCoping with loss and bereavement Addressing issues of domestic abuse Importantly the book provides information on how thoughts and feelings may be expressed both through body language and in words. Taking a practical and problem solving approach, the book will help you to enhance your learning and improve interaction with your colleagues, the women you care for and their families.


Rrb Je Stage Ii Cs It Study Notes Ebook English Medium Rrb Je Special

Author by : Adda247 Publications
Languange : en
Publisher by : Adda247 Publications
Format Available : PDF, ePub, Mobi
Total Read : 43
Total Download : 162
File Size : 48,7 Mb
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Description : Preparing For RRB JE 2019 Exam? Don't forget to practice with E-Study Notes of CS & IT & Allied Engineering of prominent recruitment exams of the Railway sector as this chance can make or break your deal of clearing RRB JE 2019. Adda247 Publications brings to you RRB JE Stage-II E-Study Notes of CS & IT & Allied Engineering (English Medium) that you must practice before you appear for the RRB JE Stage-II Exam 2019. Package Includes: 11 chapters of CS & IT Validity: 1 month


The Interpersonal Communication Book Ebook Global Edition

Author by : Joseph A. DeVito
Languange : en
Publisher by : Pearson Higher Ed
Format Available : PDF, ePub, Mobi
Total Read : 49
Total Download : 727
File Size : 51,7 Mb
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Description : The Interpersonal Communication Book approaches the subject of communication through integrative theory, research, and hands-on methods. A threefold approach identifies important communicative concepts: choices in interpersonal situations, the theories and research that support these choices, and the communication skills necessary to effectively use these theories. The text allows students to examine the question of how, when, and through which channels they should communicate in different contexts. The Fourteenth Edition provides the newest insights and research in person-to-person interaction, making for an up-to-date source for communication study. New features and chapter-by-chapter updates make Interpersonal Communication the most comprehensive, relevant source on the topic. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you will receive via email the code and instructions on how to access this product. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.


Wireless Communication Networks And Systems Global Edition

Author by : Cory Beard
Languange : en
Publisher by : Pearson Higher Ed
Format Available : PDF, ePub, Mobi
Total Read : 89
Total Download : 756
File Size : 46,6 Mb
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Description : For courses in wireless communication networks and systems A Comprehensive Overview of Wireless Communications Wireless Communication Networks and Systems covers all types of wireless communications, from satellite and cellular to local and personal area networks. Organized into four easily comprehensible, reader-friendly parts, it presents a clear and comprehensive overview of the field of wireless communications. For those who are new to the topic, the book explains basic principles and fundamental topics concerning the technology and architecture of the field. Numerous figures and tables help clarify discussions, and each chapter includes a list of keywords, review questions, homework problems, and suggestions for further reading. The book includes an extensive online glossary, a list of frequently used acronyms, and a reference list. A diverse set of projects and other student exercises enables instructors to use the book as a component in a varied learning experience, tailoring courses to meet their specific needs.


A Practical Guide To Therapeutic Communication For Health Professionals E Book

Author by : Julie Hosley
Languange : en
Publisher by : Elsevier Health Sciences
Format Available : PDF, ePub, Mobi
Total Read : 51
Total Download : 578
File Size : 47,9 Mb
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Description : This new textbook is designed to provide students with all the necessary tools to effectively communicate with patients and other health care professionals. With its easy-to-read style, it is loaded with useful tips to help students engage into the practice of communication. It presents condensed amounts of content for learning the basic principles and then integrating elements such as case scenarios, questions, or hints and tips to encourage application of those principles into real-life situations. Easy-to-read style provides practical information, hints, and tips. Test Your Communication IQ boxes provide students with a short self-assessment test at the beginning of each chapter. Spotlight on Future Success boxes provide students with useful, practical tips for improving communication. Taking the Chapter to Work boxes integrated within each chapter are actual case examples with useful tips to guide students to practice and apply what they have learned. Beyond the Classroom Activities exercises at the end of each chapter help students use knowledge learned from topics presented in the chapter. Check Your Comprehension exercises at the end of each chapter provide questions and activities to test student knowledge of chapter content. Communication Surfer Exercises focus on helping students utilize Internet resources to improve their knowledge and application of communication skills. Expanding Critical Thinking at the end of each chapter provides students with additional questions or activities designed to apply critical thinking skills. Legal Eagle boxes provide useful tips that focus on honesty, as well as ethical and legal communication between patients and health care workers. Unique, interactive CD-ROM, packaged with the textbook, includes a variety of application exercises, such as voice mail messages, patient/caregiver interviews, chapter key points, and patient charts. Audio segments on the CD-ROM provide communication in action to help students observe verbal communication examples and apply their skills.


Business Communication By Sanjay Gupta Jay Bansal Ebook

Author by : Sanjay Gupta
Languange : en
Publisher by : sbpd publications
Format Available : PDF, ePub, Mobi
Total Read : 32
Total Download : 407
File Size : 53,5 Mb
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Description : An excellent book for commerce students appearing in competitive, professional and other examinations. Unit - I 1. Nature of Communication, 2. Process of Communication, 3. Types of Communication, 4. Communication : Basic Forms, 5. Barriers in Communication. UNIT – II 6. Business Correspondence, 7. Quotation/Order Letters/Tenders, 8. Persuasive Letters : Sales Letters and Collection Letters, 9. Claim Letters, 10 . Adjustment Letters, 11. Social Correspondence, 12. Memorandum [Memo], 13. Notice/Agenda/ Minutes, 14. Job Application Letters, 15. Cover Letters, 16. Credit Letters, 17. Enquiry Letters, 18. Resume, UNIT- III 19. Report Writing, 20. Business Repor, 21 . Status Report, 22. Analytical Report, 23. Inquiry Report, 24. Newspaper Report, UNIT- IV 25. Common Errors in English, UNIT – V 26. Presentation (Oral/Power Point/Visual Aids).


Technical Communication Ebook Global Edition

Author by : Lannon
Languange : en
Publisher by : Pearson Higher Ed
Format Available : PDF, ePub, Mobi
Total Read : 63
Total Download : 664
File Size : 52,5 Mb
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Description : For courses in Technical Communication. Complete coverage for any course in technical communication,business communication, or professional writing Today’s workplace requires writing emails, memos, letters, andinformal reports, as well as more complex communications such as formalreports, proposals, web pages, and presentations.TechnicalCommunication,15th Editionguides students to writepersuasively, effectively, and with perspective on technological innovationsand global communications. Lannon and Gurak incorporate the interpersonal, logical, ethical,and cultural demands of different forms of workplace communications, andencourage the development of skills students will need to navigate theseconsiderations. Building on research and writing skills, the authors preparestudents for technical writing in any field. The15th Editionincorporatesthe latest innovations in workplace communication and today’s technologicallysophisticated, diverse, and global workforce, while retaining and expandingupon the features that have made it a best-seller in technical communication.


Communication And Educational Technology E Book

Author by : Sharma Suresh
Languange : en
Publisher by : Elsevier Health Sciences
Format Available : PDF, ePub, Mobi
Total Read : 82
Total Download : 993
File Size : 54,9 Mb
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Description : Communication and Educational Technology is precisely written as per the syllabus prescribed for the undergraduate nursing studies. It is useful as an introductory textbook for the postgraduate nursing students and can also be of help for the other health care professionals to understand the concepts of communication and teaching–learning pedagogy. The book is an excellent attempt towards introducing the readers to the basics of communication and educational technology in the education of nurses and other health care professionals. The content has been updated and enriched by including new topics such as the following: Definition, types, organization, development process and models, and determinants of curriculum Meaning, purposes and components of item analysis including item difficulty, discrimination index and effectiveness of destructors The clinical teaching methods such as nursing case study, nursing case presentation, nursing rounds, bedside nursing clinics, nursing assignments, nursing care conference, health care team conference, process recording and field visit are presented in more details. A number of working examples have been added to facilitate ease of learning. A total of 350 multiple choice questions have been included in this textbook: 150 MCQs are placed within the end-of-chapter exercises and 200 comprehensive MCQs are placed in Appendix B. These will be useful for the readers to prepare for qualifying the postgraduate and doctoral level nursing entrance exams and nursing faculty/teachers’ recruitment exams. Every chapter has been provided with Learning Objectives and Key Terms in its beginning.


Business Communication Essentials Global Edition

Author by : Courtland L. Bovee
Languange : en
Publisher by : Pearson Higher Ed
Format Available : PDF, ePub, Mobi
Total Read : 58
Total Download : 767
File Size : 44,7 Mb
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Description : For courses in Business Communication. Building Modern Communication Skills to Launch Your Career Business Communication Essentials equips students with fundamental skills for a career in the modern, mobile workplace. With comprehensive coverage of writing, listening, and presentation strategies in a contemporary context, this text balances basic business English, communication approaches, and the latest technology in one accessible volume. Over the last two decades, business communication has been in constant flux, with email, web content, social media, and now mobile changing the rules of the game. In the Seventh Edition, Bovee and Thill provide abundant exercises, tools, and online resources to prepare students for the new reality of mobile communications and other emerging trends, ensuring a bright start in the business world. MyBCommLab® is not included. Students, if MyBCommLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN. MyBCommLab should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information. MyBCommLab is an online homework, tutorial, and assessment product designed to personalize learning and improve results. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts.


Integrated Advertising Promotion And Marketing Communications Global Edition

Author by : Kenneth E. Clow
Languange : en
Publisher by : Pearson Higher Ed
Format Available : PDF, ePub, Mobi
Total Read : 68
Total Download : 599
File Size : 48,6 Mb
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Description : For advertising courses. Integrated advertising and marketing communications taught through real-life application Integrated Advertising, Promotion, and Marketing Communications speaks to an evolved definition of integrated marketing and teaches students how to effectively communicate in the business world. It champions the importance of integrating all marketing communications and helps students understand how communications are produced and transmitted. This text covers advertising and promotions, the role of social media, blogs, mobile messaging, and other marketing tactics. To help students retain ideas, each chapter includes tools that allow students to apply concepts to real-­life situations. The 8th Edition includes extensive analysis of social media, Internet blogs, and mobile helping students understand the vital links marketers use to connect with consumers. Pearson MyLab Marketing not included. Students, if MyLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN and course ID. MyLab should only be purchased when required by an instructor. Instructors, contact your Pearson rep for more information. MyLab is an online homework, tutorial, and assessment product designed to personalize learning and improve results. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts.


Ebook Human Communication South African Edition

Author by : Stewart Tubbs
Languange : en
Publisher by : McGraw Hill
Format Available : PDF, ePub, Mobi
Total Read : 71
Total Download : 352
File Size : 51,8 Mb
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Description : The new South African edition of Tubbs and Moss offers examples, applications and cases tailored to the local market whilst retaining the successful focus on the principles and contexts of communication studies. The authors link theory and research with fundamental concepts and create plentiful opportunities for students to apply their understanding and develop useful communication skills. The new edition is fully updated with the most up to date reseach and examples, with a strong focus on cultural diversity, technology and local applications.


Excellence In Business Communication Ebook Global Edition

Author by : John Thill
Languange : en
Publisher by : Pearson Higher Ed
Format Available : PDF, ePub, Mobi
Total Read : 24
Total Download : 460
File Size : 44,6 Mb
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Description : For undergraduate courses in business communication. Develop business students’ professional communication skills Following in the wake of the digital revolution and the advent ofsocial media, business communication has been hit by yet another revolutionarychange: the rise of intelligent communication technology. In this 13thEdition of Boveé and Thill’s Excellence in BusinessCommunication, the most significant and recent technology-related changesaffecting the business world are thoroughly discussed. Not to be forgotten, thetext continues to emphasize the fundamental skills and principles of businesscommunication. Featuring practical advice, time-tested processes, andreal-world examples, Excellence in Business Communication isthe premier text for honing and developing business students’ essentialcommunication skills.


Ebook Multiprofessional Communication Making Systems Work For Children

Author by : Georgina Glenny
Languange : en
Publisher by : McGraw-Hill Education (UK)
Format Available : PDF, ePub, Mobi
Total Read : 68
Total Download : 381
File Size : 53,9 Mb
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Description : What are the features of successful multiprofessional work? How can schools, local authorities and individual fieldworkers work effectively to achieve the best possible outcomes for the children and families with whom they are working? How can the Every Child Matters policy agenda be implemented successfully? This book examines a series of case studies of multiprofessional work, in order to understand what works and why. In the successful case studies, the fieldworkers were able to reflect on the organisational contexts in which they were operating. This was achieved through a carefully managed series of feedback loops, which ensured that good quality information was shared at all levels. With an effective communication system in place they could resolve difficulties and evolve new ways of working together to improve their joint practice. The book draws on complexity theory to provide the analytical tools for exploring and developing the communication systems that underpin effective multiprofessional practice. Both accessible and practical, it argues that the effectiveness of work with children, young people and their families is crucially dependent on the quality of their relationships with fieldworkers - communication is key. Multiprofessional Communicationis important reading for students on courses with a focus on multiprofessional working, as well as practitioners and policy makers in Education, Health and Social Care.


Ebook Person Centred Communication Theory Skills And Practice

Author by : Renate Motschnig
Languange : en
Publisher by : McGraw-Hill Education (UK)
Format Available : PDF, ePub, Mobi
Total Read : 95
Total Download : 462
File Size : 53,9 Mb
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Description : Person-centred communication involves significant and empathic perception and understanding of oneself and others. This book uses the humanistic psychology of Carl Rogers to offer a comprehensive person-centred communication framework, which the authors have tried and tested in therapeutic, education and management practice. Skilfully blending theory with practice, the authors explain the core skills of person-centred communication. There are reflective exercises and conversation transcripts from a variety of settings, along with many examples from therapy and related helping professions. These span diverse life situations and applications, including:One-to-one work with clientsTeamwork and groupworkLifelong learningReflectionOnline and other written forms of communication Exploring these real life situations offers invaluable inspiration to therapists, students and trainees as well as practitioners in the helping professions. This book will help you to process your experiences more sensitively, thus improving your own practice, relationships, and teamwork. "This book shows the incredible value of person-centred communication to educators, psychologists and leaders, anyone interested in effective, helpful and growthful human relationships will find this an excellent resource." Stephen Joseph, Professor of Psychology, Health and Social Care, University of Nottingham, UK "No matter what your field or context, Person-centred Communication offers a path to a more meaningful, successful life. As researchers and practitioners with a wealth of experience, Renate and Ladislav share their communication expertise in management, information technology, education, psychology, psychotherapy, and everyday life. They find beautiful and time-tested ways to share how communication can be enhanced to help you live a more satisfying life. The book is easy to read, with rich content and helpful organizers, such as text boxes and hands-on activities to help transfer your learning into all areas of your life." Jeffrey H. D. Cornelius-White, Professor and Graduate Program Coordinator of Counseling, Missouri State University, USA "This book presents a very good understanding of theory and practice of the person -centred approach and I believe it can be helpful for the professional and student interested in person centred communication. The authors' presentation of live case examples, personal experiences, questions asking the reader to reflect and the connections they make with other sources pertaining to subjects outside the Person Centred way, makes for an enjoyable and valuable reading." Antonio Monteiro dos Santos, Clinical, Coaching & Counselling Psychologist, USA and Brazil "The authors bring together modern scientific data, practice and everyday experience to reveal the depth and power of person-centred communication. In a continuing dialogue with the reader they inspire and guide through case scenarios, suggestions for reflections and exercises - to develop one's own unique person-centred way of communication." Veniamin Kolpachnikov, Associated Professor, Higher School of Economics, National Research University, Moscow, Russia "Carl Rogers was the greatest influence on our culture of interpersonal communication in the past century, as the originator of what we now refer to as active listening. One of the most ardent and sincere advocates of explaining Rogers to the current generation is Renate Motschnig. In this book, she and her colleague, Ladislav Nykl, do an excellent job of illustrating the importance of the person-centred approach, with moving stories and systemic applications. This is a great book at the right time for all those interested in avoiding power struggles, communication breakdowns and even those little personal wars that constantly wear us down. This book, in other words, can change your life for the better!" David Ryback, President of EQ Associates International and author of Putting Emotional Intelligence to Work, ConnectAbility and over 60 professional articles "The authors demonstrate how the person-centered approach is universally applicable and confirm its effectiveness in both the therapeutic and non-therapeutic context." Eva Sollarova, Professor of Psychology and Dean, Constantine the Philosopher University, Nitra, Slovakia "I enjoyed the authors' lively discussion in this new book from several perspectives, as it touches on communication in teaching, research, and psychotherapy. As an academic, I particularly value the integrated approach of the book, which combines a clear presentation of scientific theories with the practical experience of both authors. It makes the book a great instrument for teaching but also, particularly, in learning and personal development - and so I would recommend the book to anyone doing one-to-one work with others, or anyone interested in the subject of understanding oneself and others in communication.At the end, a very personal insight of the authors is included; it is a feature that one usually does not see in a book on communication but it a welcome addition that makes the book all the more authentic. Last but not least, the book contains a rich set of bibliographical references for further reading." Tomas Pitner, PhD, Associate Professor, Masaryk University, Brno, Czech Republic


Ias Prelims 2017 Current Affairs Ebook

Author by : Jagran Josh
Languange : en
Publisher by : Jagran Josh
Format Available : PDF, ePub, Mobi
Total Read : 33
Total Download : 370
File Size : 41,9 Mb
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Description : Current Affairs has been proved as a major basis of the IAS Prelims Exam as well as of UPSC IAS Mains Exam and remained invisible in the question paper due to the evolving Pattern of the UPSC IAS Exam. The Questions of UPSC IAS Exam are mostly based on the issues happened in the recent period with their orientation towards the background and the causes and effects of the current events in the future. This eBook is a comprehensive coverage of the Current Affairs important from the point of view of IAS Prelims and covers the period from July 2016 to May 2017. This e-Book is well equipped for the Civil Services Exam and Indian Forest Service Prelims Exam and all the PCS exams. Besides, the eBook will also be useful for different types of competitive exams like SSC, Banking, LIC, Railway and all other competitive exams. This e-book is specifically made for the purpose of the IAS Prelims Exam 2016. We tried to ensure that this book filters out the unnecessary information and provides the most authentic and exam oriented current affairs news. This book covers the Current Events of National and International Importance with the detailed classification of the events for the ease of searching and understanding. This eBook is divided into eleven important sections. These sections are National, International, Economy, Environment, and Ecology, News from States, Discussion and Analysis. All the sections covered provide the detailed description of the news and events that made headlines. Representation of verified facts and figures along with fine-tuned analysis and comment makes the events easy to understand and perceive. The aspirants of competitive exams will definitely be benefitted by the content of the eBook. Key Points: The current affairs question bank has comprehensive coverage of important events happened during the whole year.The study material is very helpful for selective and smart study during the last leg of IAS preparation and it will help to save precious time for other subjects.The current affairs study material follows the latest and trending approaches of asking questions in IAS Prelims Exam.The study material- current affairs for IAS consists of 700 important questions related to social, political, economic, environmental and cultural events that took place in India and around the world from the month of August 2016 onwards until today.Every current affair quiz has in-depth explanation will help IAS aspirants to understand the related topics in detail.Overall, after solving current affairs quizzes, the IAS aspirants will be in a position to assess their own level of IAS preparation.


Communication In Everyday Life Interactive Ebook

Author by : Steve Duck
Languange : en
Publisher by : Sage Publications, Incorporated
Format Available : PDF, ePub, Mobi
Total Read : 99
Total Download : 631
File Size : 50,7 Mb
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Description : Communication in Everyday Life offers an engaging look at the inseparable connection between relationships and communication. Steve Duck and David T. McMahancombine theory and application to introduce students to fundamental communication concepts. Their book provides students with a strong foundation in communication concepts, theory, and research, while helping them master practical communication skills, such as listening and critical thinking, using technology to communicate, understanding nonverbal communication, creative persuasive strategies, and managing group conflict. The Third Edition of the Basic Course Edition with Public Speaking includes practical instruction on communicating interpersonally, in groups, in interviews and on making effective presentations. The authors encourage students to think critically, to link communication theory to their own experiences, and to improve their communication skills in the process. The book's relational approach usefully connects many aspects of a basic text via the underlying theme of relationships, giving it coherence and a relevance to student's lives that other texts lack.