Know It All Find It Fast

Author by : Robert John Duckett
Languange : en
Publisher by : Facet Publishing
Format Available : PDF, ePub, Mobi
Total Read : 25
Total Download : 953
File Size : 51,6 Mb
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Description : There is a queue, the phone is ringing, the photocopier has jammed and your enquirer is waiting for a response. You are stressed and you can feel the panic rising. Where do you go to find the information you need to answer the question promptly and accurately? Answering queries from users is one of the most important services undertaken by library and information staff. Yet it is also one of the most difficult, least understood subjects. There are still very few materials available to help frontline staff - often paraprofessional - develop their reader enquiry skills. This award-winning sourcebook is an essential guide to where to look to find the answers quickly. It is designed as a first point of reference for library and information practitioners, to be depended upon if they are unfamiliar with the subject of an enquiry - or wish to find out more. It is arranged in an easily searchable, fully cross-referenced A-Z list of around 150 of the subject areas most frequently handled at enquiry desks. Each subject entry lists the most important information sources and where to locate them, including printed and electronic sources, relevant websites and useful contacts for referral purposes. The authors use their extensive experience in reference work to offer useful tips, warn of potential pitfalls, and spotlight typical queries and how to tackle them. This new edition has been brought right up-to-date with all sources checked for currency and many new ones added. The searchability is enhanced by a comprehensive index to make those essential sources even easier to find - saving you valuable minutes! Readership: Offering quick and easy pointers to a multitude of information sources, this is an invaluable reference deskbook for all library and information staff in need of a speedy answer, in reference libraries, subject departments and other information units.


Know It All Find It Fast For Academic Libraries

Author by : Heather Dawson
Languange : en
Publisher by : Facet Publishing
Format Available : PDF, ePub, Mobi
Total Read : 42
Total Download : 424
File Size : 40,9 Mb
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Description : A comprehensive and easy-to-use version of the best-selling Know it All, Find It Fast developed specifically for information professionals working in academic libraries, this will help you to tackle the questions most commonly asked by students, academics and researchers. A broad cross-disciplinary A-Z of themes including topics such as literature searching, plagiarism and using online resources are covered helping you to address anquery confidently and quickly. Each topic is split into three sections to guide your response: typical questions listing the common enquiries you'll encounter points to consider exploring the issues and challenges that might arise where to look listing annotated UK and international resources in print and online including key organisations, scholarly bodies, digital libraries, statistical data and journal article indexes. Readership: This will prove an indispensable day-to-day guide for anyone working with students, academics and researchers in an academic library.


Know It All Find It Fast For Youth Librarians And Teachers

Author by : Christinea Donnelly
Languange : en
Publisher by : Facet Publishing
Format Available : PDF, ePub, Mobi
Total Read : 26
Total Download : 300
File Size : 54,5 Mb
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Description : A brand new version of the best-selling enquiry desk reference text, Know it All, Find it Fast, specifically designed for those working with children and young people in schools, public libraries and at home. Including an invaluable overview of the education system and the school curriculum as well as a comprehensive listing of useful resources by topic, this A-Z covers school subjects from science and maths to reading and literacy, and more general themes such as children's health, wellbeing and hobbies. Each topic is broken down into useful sections that will help to guide your response; Typical questions outline common queries such as 'Have you got any information about volcanoes?' Considerations provides useful hints and tips i.e. 'Geography now encompasses not only physical and human geography but also environmental geography, social geography, geology and geopolitics.' Where to look lists relevant printed, digital and online resources with useful annotations explaining their scope and strengths Readership: This is the must-have quick reference tool arming librarians and teachers with the knowledge to deal with any queries thrown at them from children and young people as well as their parents and caregivers. It will also be a handy reference for parents and anyone working with children and young people in other organizations such as homework clubs and youth workers.


Know It All Find It Fast

Author by : Bob Duckett
Languange : en
Publisher by : Unknown
Format Available : PDF, ePub, Mobi
Total Read : 76
Total Download : 658
File Size : 47,9 Mb
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Description : Answering questions from its users is one of the most important services undertaken by a library's staff. Yet it is one of the most difficult, least understood and most neglected of subjects. This book is a guide for library staff to check where to go to quickly find the answers they need. It is designed as a first point of reference for library staff, to be depended on if they are unfamiliar with the subject of an enquiry - or wish to find out more - and is arranged in an easily searchable A-Z list of around 250 of the subject areas most frequently handled at enquiry desks. Each subject entry lists information sources and where to locate them, including printed and electronic sources, relevant websites and other contacts for referral purposes. Entries also include notes on typical questions asked and how to tackle them, including supplementary questions you may need to ask enquirers to find out what they really want.


Guide To Reference

Author by : Jo Bell Whitlatch
Languange : en
Publisher by : American Library Association
Format Available : PDF, ePub, Mobi
Total Read : 88
Total Download : 918
File Size : 45,7 Mb
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Description : Ideal for public, school, and academic libraries looking to freshen up their reference collection, as well as for LIS students and instructors conducting research, this resource collects the cream of the crop sources of general reference and library science information. Encompassing internet resources, digital image collections, and print resources, it includes the full section on LIS Resources from the Guide to Reference database, which was voted a #1 Best Professional Resource Database by Library Journal readers. Organized by topic and thoroughly indexed, this guide makes it a snap to find the right sources. It offers an appealing introduction to reference work and resources for LIS students and also serves as an affordable course book to complement online Guide to Reference access.


Successful Enquiry Answering Every Time 7th Edition

Author by : Tim Buckley Owen
Languange : en
Publisher by : Facet Publishing
Format Available : PDF, ePub, Mobi
Total Read : 44
Total Download : 749
File Size : 47,8 Mb
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Description : Successful Enquiry Answering Every Time is designed to guide information professionals through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer. When people want to satisfy their immediate curiosity they’re much more likely to use a search engine on their mobile device than ask their local library. But while the days of personal intervention in this kind of enquiry are inevitably numbered, the professional skills that underpin them are not. This book uses technology as the enabler of the thought processes that information professionals need to engage in when answering enquiries, and makes the case that new technology, far from making them irrelevant, raises the skill stakes for all. Now in its 7th edition, this book is fully updated to cover new skills, such as: employing critical thinking to manipulate, categorise and prioritise raw search resultsusing strategic reading and abstracting techniques to identify and summarise the essential information the enquirer needs from the retrieved documentsdrawing on established story-telling practice to present research results effectively – whether orally or in writingworking to the POWER model: plan, organise, write, edit, review. This book is ideal for anyone who has to answer enquiries from users in any information role; those working in contact centres who are dealing with information enquiries, processing transactions or trouble-shooting technical issues; and information professionals working on enquiry desks in large or small academic, public, school or special libraries.


Successful Enquiry Answering Every Time

Author by : Tim Buckley Owen
Languange : en
Publisher by : Facet Publishing
Format Available : PDF, ePub, Mobi
Total Read : 31
Total Download : 729
File Size : 48,7 Mb
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Description : This best-selling 'one-stop' practical guide is designed to help all information professionals become self-sufficient in answering enquiries. Step by step, the book guides the reader through all stages of research, from finding out what the enquirer really wants to providing a polished, value-added answer. There’s an emphasis throughout on how to make the best use of limited resources – and a final chapter offers practical advice on how to set up an enquiry service from scratch or revive a run-down one. This fully updated sixth edition features a brand new chapter on remote enquiry handling by email, SMS and instant messaging. It has cutting-edge coverage of developments in mobile media, social networking, microblogging and e-books. The new Starter Sources section provides an essential and up-to-date list of quality-checked reference sources, on the web and in print. In this edition: • What do they really want? (How to make sure you really understand the question.) • Flying blind. (Why remote enquiry handling is different.) • Getting started (Dealing with the panic – thinking clearly.) • Smarter searching. (Tips for efficient search strategies.) • Help! Everything’s going wrong. (When you can’t find the answer and you’re running out of time.) • Success! Now let's add some value. (Presenting your answer well is part of the job.) • Setting up – how do you start? (Establishing your own enquiry service from scratch.) • Choosing your toolkit. (Resources that you’ll need to run your enquiry service.) Readership: Ideal for anyone who has to answer enquiries from users in any environment, this essential manual is suitable for use in large or small libraries and information units. Anyone working in a contact centre – dealing with information enquiries or processing transactions or trouble-shooting technical issues – should find it useful too. And it's particularly valuable for information professionals and those working on enquiry desks in academic, public, school and special libraries. It doesn’t matter whether your job is actually finding answers for people or helping others find the answers for themselves. This book is for you.


An Introduction To Library And Information Work

Author by : Anne Totterdell
Languange : en
Publisher by : Facet Publishing
Format Available : PDF, ePub, Mobi
Total Read : 52
Total Download : 375
File Size : 52,5 Mb
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Description : Fully revised and updated, the third edition of this introductory guide to library and information work introduces support staff, paraprofessionals and LIS students to the workplace. Informing the reader of the latest developments in the field, the text provides a practical, educational underpinning to library and information work across all sectors. It introduces the structure and functions of the principal types of library and information service and looks at the key information skills and areas of competence necessary for the efficient and informed practice of a wide range of tasks.


Reference And Information Services

Author by : Kay Ann Cassell
Languange : en
Publisher by : American Library Association
Format Available : PDF, ePub, Mobi
Total Read : 99
Total Download : 619
File Size : 52,5 Mb
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Description : Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.


From Lending To Learning

Author by : Rónán O'Beirne
Languange : en
Publisher by : Elsevier
Format Available : PDF, ePub, Mobi
Total Read : 30
Total Download : 762
File Size : 54,5 Mb
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Description : From Lending to Learning provides a theoretical overview and practical guide to the functional area of delivering learning services within public libraries. It traces the development of public library service delivery and critically appraises the inherent tension between offering an educational-focused or leisure-focused library. The current and future policy directions are explored against the backdrop of the emerging learning society. A general overview of recent developments in learning theory is followed by an insight into the learning landscape. The issues and practicalities of setting up a learning environment within a public library are dealt with in a clear and straightforward fashion. The book concludes with an assessment of the emerging web 2.0 technologies and gives an insight into how the whole area of social networking might shape the future. Combines a practical approach with an accessible theoretical underpinning Written in an entertaining and highly readable style Identifies the key phases involved in establishing a public library learning service


British Librarianship And Information Work 1991 2000

Author by : J.H. Bowman
Languange : en
Publisher by : Routledge
Format Available : PDF, ePub, Mobi
Total Read : 16
Total Download : 662
File Size : 42,6 Mb
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Description : This important reference volume covers developments in almost every aspect of British library and information work during the ten-year period 1991-2000. Some forty contributors, all of whom are experts in their subject, provide a robust overview of their specialities along with extensive further references which act as a starting point for further research. The book provides a comprehensive record of what took place in library and information management during a decade of considerable change and challenges. It is an essential reference resource for librarians and information professionals.


Biall Handbook Of Legal Information Management

Author by : Loyita Worley
Languange : en
Publisher by : Ashgate Publishing, Ltd.
Format Available : PDF, ePub, Mobi
Total Read : 71
Total Download : 907
File Size : 48,7 Mb
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Description : For this new handbook, BIALL (British and Irish Association of Law Librarians) has brought together an unparalleled team of respected experts to provide authoritative and up-to-date best practice guidance on the key legal information issues for every type of service, focusing particularly on the balance between electronic and printed resources, free and charged services and electronic and on-site access. Beginning with a survey of the growth of law librarianship, and an analysis of different types of services and users, the Handbook goes on to discuss research techniques for hard copy and electronic information, giving tips on how to 'know it all and find it fast'. Subsequent chapters describe how to source and organise different types of legal information; how to choose and purchase library management systems; and how to manage budgets and financial demand.


A Z Common Reference Questions For Academic Librarians

Author by : Heather Dawson
Languange : en
Publisher by : Facet Publishing
Format Available : PDF, ePub, Mobi
Total Read : 94
Total Download : 752
File Size : 52,5 Mb
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Description : A-Z Common Reference Questions for Academic Librarians is a survival guide for frontline library staff to help them find appropriate information quickly, whether they are answering questions at a physical help desk or remotely by telephone, email or instant messaging service. The book will help academic librarians tackle the questions most commonly asked by students, academics and researchers. A broad cross-disciplinary A-Z of themes including topics such as literature searching, plagiarism and using online resources are covered helping you to address an query confidently and quickly. Each topic is split into three sections to guide your response: typical questions: listing the common enquiries encountered points to consider: exploring the issues and challenges that might arise where to look: listing annotated UK and international resources in print and online including key organisations, scholarly bodies, digital libraries, statistical data and journal article indexes. A-Z Common Reference Questions for Academic Librarians updates and expands the author’s previous book, Know it All, Find it Fast for Academic Libraries, and includes new sections on blogging and social media text and data mining and data visualization assistive technology resources early career researchers impact measurement including bibliometrics; citation analysis and journal rankings academic internet searching LGBT studies Middle East studies project management open access publishing research data management study skills systematic reviews. This will be an indispensable day-to-day guide for anyone working with students, academics and researchers in an academic library.


Home School Learning Resources

Author by : Christinea Donnelly
Languange : en
Publisher by : Unknown
Format Available : PDF, ePub, Mobi
Total Read : 35
Total Download : 597
File Size : 41,5 Mb
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Description : Home-School Learning Resources is a practical guide that will help teachers, parents, home educators and librarians to locate useful, quality-tested websites that offer resources for enhanced curriculum learning and related fun activities for children and young people aged 4-16.


Fodor S Road Guide U S A

Author by : Fodor's Travel Publications, Inc
Languange : en
Publisher by : Fodor's
Format Available : PDF, ePub, Mobi
Total Read : 20
Total Download : 534
File Size : 55,9 Mb
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Description : Provides information on accommodations, restaurants, attractions, outdoor activities, and driving and walking tours in Georgia, North Carolina, and South Carolina.


Trap Shooting Secrets

Author by : James Russell
Languange : en
Publisher by : James Russell Publishing
Format Available : PDF, ePub, Mobi
Total Read : 84
Total Download : 110
File Size : 50,9 Mb
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Description : Trap Shooting Secrets takes you into the world where professionals reside. With over 132 practice tips and more than 100 illustrations it's like having a shooting coach by your side. This huge 182 page 8x11 size technical book teaches techniques of professional trap shooting; singles, handicap and double trap. Endorsed by professional shooters and ranks #1 by trap shooting magazines worldwide!


Jupons And The Dagger Of Zurr

Author by : Prerna Kumar
Languange : en
Publisher by : Notion Press
Format Available : PDF, ePub, Mobi
Total Read : 42
Total Download : 201
File Size : 53,8 Mb
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Description : “He can only attack you on the eclipse of the third moon of Kyro...” Tiya and Sid have always thought themselves ‘different’ – they call themselves ‘JUPONS’. And then they discover others Jupons like them. The Jupons realise there is a dark power at work, drawing closer... the power is immortal and seeks to destroy them. As the teenagers tumble into a horrific series of revelations, they also have to deal with love, jealousy and heartbreak. Tiya herself is torn between her undying love for Sid and a fatal attraction for the cold-hearted Ray. Do Tiya and the Jupons really have a hope against the immortal dark power? Can they find the Dagger of Zurr? Only the night of the third moon eclipse, the night of the war would tell.


The Problem Of The Spiteful Spiritualist

Author by : Roberta Rogow
Languange : en
Publisher by : Open Road Media
Format Available : PDF, ePub, Mobi
Total Read : 91
Total Download : 654
File Size : 52,5 Mb
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Description : The creators of Sherlock Holmes and Alice in Wonderland unite to solve a sea captain’s murder in a historical mystery “that will appeal to Anne Perry fans” (Booklist). The reverend Charles Dodgson comes to Portsmouth hoping for rest, relaxation, and a few days’ peace in the company of his friend Arthur Conan Doyle, physician and aspiring author of mysteries. But within a minute of their reunion, Doyle is talking about murder. One of his patients, a gout-ridden ex-sailor, has dropped dead in his study, and Doyle is not convinced by the coroner’s verdict of natural causes. Besides being the author of Alice in Wonderland, Dodgson is a renowned mathematician, and Doyle begs him to use his deductive brilliance to find the man who snuffed out the old sea dog. When an Indian raja arrives to accuse the dead man of stealing treasures from India, a local mystic volunteers to help unravel the case. Doyle and Dodgson are wary of taking help from a psychic, but they will soon find that it may take more than logic to solve this case.


Biall Handbook Of Legal Information Management

Author by : Loyita Worley
Languange : en
Publisher by : Routledge
Format Available : PDF, ePub, Mobi
Total Read : 84
Total Download : 777
File Size : 49,8 Mb
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Description : For this new handbook BIALL (British and Irish Association of Law Librarians) has brought together an unparalleled team of respected experts to provide authoritative and up-to-date best practice guidance on the key legal information issues for every type of service, focusing particularly on the balance between electronic and printed resources, free and charged services and electronic and on-site access. Beginning with a survey of the growth of law librarianship, and an analysis of different types of services and users, the Handbook goes on to discuss research techniques for hard copy and electronic information, giving tips on how to 'know it all and find it fast'. Subsequent chapters describe how to source and organise different types of legal information; how to choose and purchase library management systems; and how to manage budgets and financial demands. A chapter on staff management, training and professional development looks both at practical day-to-day staff concerns and future skills issues. Other chapters cover copyright, data protection and ethical issues; knowledge management; and virtual learning environments. The Handbook concludes with examples of a variety of legal information services which describe the particular professional demands and conditions that they present. The BIALL Handbook of Legal Information Management offers a professional reference for managers and staff of all types of legal information services on the challenges they face in their work every day.


Death In Show

Author by : Judi McCoy
Languange : en
Publisher by : Penguin
Format Available : PDF, ePub, Mobi
Total Read : 37
Total Download : 371
File Size : 48,7 Mb
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Description : Professional dog walker Ellie Engleman doesn't know much about the ins and outs of dog shows. But when one handler is killed, Ellie will learn that it's a dog-eat-dog world. Especially since the killer might now have it out for her. She and her sometime boyfriend, Detective Sam Ryder, will have to dig up the truth faster than a speeding bulldog...


Parliamentary Papers

Author by : Great Britain. Parliament. House of Commons
Languange : en
Publisher by : Unknown
Format Available : PDF, ePub, Mobi
Total Read : 86
Total Download : 969
File Size : 41,9 Mb
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Description :


A Time To Die

Author by : Hilda Lawrence
Languange : en
Publisher by : Courier Dover Publications
Format Available : PDF, ePub, Mobi
Total Read : 95
Total Download : 113
File Size : 53,7 Mb
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Description : When an attractive young woman on vacation disappears and is found brutally slain, detective Mark East investigates her background and discovers that she wasn't at all what she seemed.


A Home Of Her Own

Author by : Keli Gwyn
Languange : en
Publisher by : Harlequin
Format Available : PDF, ePub, Mobi
Total Read : 24
Total Download : 403
File Size : 41,6 Mb
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Description : A Blossoming Love Becky Martin knows that she can't stay at James O'Brien's apple farm forever, but she wishes she could. After her brother framed her for arson, she flees Chicago, traveling cross-country to California and finding work caring for James's ailing mother. Beneath the apple blossoms, it's almost as if she has a real family...but her secret won't stay buried forever. James, scarred from an explosion, didn't expect to connect to the pretty young traveler. Could she really love someone damaged like him? He knows she's hiding something. If only she'd trust him. Can she let go of her past and believe in the possibility of a future amid the apple trees?


Speak Low When You Speak Love

Author by : Kurt Weill
Languange : en
Publisher by : Univ of California Press
Format Available : PDF, ePub, Mobi
Total Read : 89
Total Download : 487
File Size : 42,8 Mb
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Description : Selected letters trace the relationship of the composer and actress, who were married for twenty-four years


Heaven S Luck

Author by : harold hester
Languange : en
Publisher by : Lulu.com
Format Available : PDF, ePub, Mobi
Total Read : 98
Total Download : 823
File Size : 44,8 Mb
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Description :


The Quest Of The Thirteen

Author by : John DeFilippis
Languange : en
Publisher by : Crossroad Press
Format Available : PDF, ePub, Mobi
Total Read : 39
Total Download : 449
File Size : 44,7 Mb
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Description : Life in the Kingdom of Mavinor was lived according to "The Scrolls," until they were attacked by the army of a neighboring kingdom (Xamnon). Every copy of The Scrolls was destroyed in the war. Despite countless hours of labor, the task of reproducing them was far from complete, and their society was slowly unraveling. In order to try and save his people from falling into an age of darkness, King Onestus, whose health is failing, announces that he will assemble a group of thirteen men to undertake a prophesied quest. This quest, to return a sacred medallion to the kingdom, will decide his successor. "The Medallion of Mavinor" is the story of how thirteen very different men learn to work together; warriors, a scholar, a rich man, a fisherman, thrown together against nearly impossible odds. They face off against their world, magical creatures, and one another on an epic journey into the past, and the future of their world.


Losing Streak

Author by : Kristine Wyllys
Languange : en
Publisher by : Carina Press
Format Available : PDF, ePub, Mobi
Total Read : 99
Total Download : 616
File Size : 40,8 Mb
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Description : Happiness doesn't come without a price. Rosemary Young knows the Lane. It's where she grew up, raising a brother barely younger than she was. It's where she served drinks, wearing a gaudy uniform in a low-lit bar to support her mama. It's where she fell for a boy from the wrong side of the tracks. Brandon Williams might've had a taste for gambling and been headed nowhere fast, but something about him made her almost forget every promise she ever made. These days when Rosie walks the Lane, it's on the orders of the man who owns it. The man who owns her—Joshua King. A bet gone wrong ties her to him, serving as the collateral Brandon didn't have. For Brandon the guilt is a white-hot brand, but Rosie can't bring herself to regret it completely. The safety of those she loves is worth the sacrifice. Now King's called Brandon back to town early and given Rosie one last job to do before they're free. Nothing—not even King—will keep Brandon from Rosie, not after three years of simply existing without her. And before it's all over, everything that had been done in darkness will come to light and nothing in their lives will ever be the same again. 67,000 words


The Last Colony

Author by : John Scalzi
Languange : en
Publisher by : Tor Books
Format Available : PDF, ePub, Mobi
Total Read : 13
Total Download : 501
File Size : 46,9 Mb
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Description : Retired from his fighting days, John Perry is now village ombudsman for a human colony on distant Huckleberry. With his wife, former Special Forces warrior Jane Sagan, he farms several acres, adjudicates local disputes, and enjoys watching his adopted daughter grow up. That is, until his and Jane's past reaches out to bring them back into the game--as leaders of a new human colony, to be peopled by settlers from all the major human worlds, for a deep political purpose that will put Perry and Sagan back in the thick of interstellar politics, betrayal, and war. Old Man's War Series #1 Old Man’s War #2 The Ghost Brigades #3 The Last Colony #4 Zoe’s Tale #5 The Human Division #6 The End of All Things Short fiction: “After the Coup” Other Tor Books The Android’s Dream Agent to the Stars Your Hate Mail Will Be Graded Fuzzy Nation Redshirts Lock In The Collapsing Empire (forthcoming) At the Publisher's request, this title is being sold without Digital Rights Management Software (DRM) applied.


Loving The Game When The Game Doesn T Love You Back

Author by : Brandon Sweeney
Languange : en
Publisher by : Brandon Sweeney
Format Available : PDF, ePub, Mobi
Total Read : 94
Total Download : 401
File Size : 42,7 Mb
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Description : Each year, thousands of athletes work hard to excel at their sport, while sacrificing their time in hopes of one day playing professionally. Some make it but many do not. Most often we hear the stories of athletes that have succeeded. However there are many more untold stories of great athletes who did not. Brandon Sweeney shares his story of the setbacks he had to overcome when his dream of going to the NFL was shattered by a career ending injury. It was a long process of readjustment for Brandon but he ultimately discovers his true identity, and God-given purpose. Brandon wrote this book to motivate, inspire and challenge athletes to recognize the importance of preparing for life on and off the field, but ultimately to help others discover their full potential and their God-given purpose beyond the game.