Measuring Business Excellence

Measuring Business Excellence
Author: Gopal K. Kanji
Publsiher: Routledge
Total Pages: 256
Release: 2012-10-12
ISBN: 1134514816
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Measuring Business Excellence Book Excerpt:

Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneously. A number of such models currently exist, but, the author argues, none of these address all dimensions of TQM. This book introduces the principles of TQM, and establishes their use in measuring Business Excellence in an organisational environment. It comparatively evaluates various TQM and Business Excellence models, and discusses the complexities of measuring success. Presenting important, innovative work by one of the most eminent scholars in the field, this book is essential reading for both academics and professionals working in quality management.

Organizational Culture and Achieving Business Excellence Emerging Research and Opportunities

Organizational Culture and Achieving Business Excellence  Emerging Research and Opportunities
Author: Kassem, Rassel,Ajmal, Mian M.
Publsiher: IGI Global
Total Pages: 143
Release: 2019-06-28
ISBN: 1522584145
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Organizational Culture and Achieving Business Excellence Emerging Research and Opportunities Book Excerpt:

Organizational culture has been a topic of interest to researchers, and there has been specific interest in the link between culture and organizational performance. However, the relationship between organizational culture and business excellence and how to achieve outstanding performance is still ambiguous. Organizational Culture and Achieving Business Excellence: Emerging Research and Opportunities is an essential research reference that examines the association between organizational culture type and business excellence and the moderating effect of ICT use. Highlighting topics such as data analysis, culture types, and productivity, this book is ideal for business professionals, managers, private organizations, government agencies, researchers, and academicians.

Assessing Business Excellence

Assessing Business Excellence
Author: Les Porter,Steve Tanner
Publsiher: Routledge
Total Pages: 468
Release: 2012-05-04
ISBN: 1136427899
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Assessing Business Excellence Book Excerpt:

Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. This book: * Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000 * Compares the frameworks and identifies their strengths and limitations * Introduces the self-assessment process * Explores the main approaches to self-assessment * Illustrates the practical benefits of self-assessment through case examples

Proceeding International Annual Conference on Islamic Economics and Law 2020

Proceeding International Annual Conference on Islamic Economics and Law 2020
Author: Muttaqin Choiri
Publsiher: Fakultas Keislaman Universitas Trunojoyo Madura
Total Pages: 157
Release: 2020-12-15
ISBN: 6026080430
Category: Social Science
Language: EN, FR, DE, ES & NL

Proceeding International Annual Conference on Islamic Economics and Law 2020 Book Excerpt:

The gathering of academics, researchers and practitioners at this momentum provides a new opportunity for the literacy world that is concerned with the halal industry. Recently, the halal industry as a new innovation in Muslim and non-Muslim countries, this dynamic is combined with several studies and literacy, that the potential and challenges of the halal industry in the world can be realized along with technological advances. Indonesia, which is a country with the largest Muslim majority in the world, takes part in guarding and supervising the progress of the halal industry, whose benefits are widely enjoyed by people in the world.

Achieving Sustainable Business Excellence

Achieving Sustainable Business Excellence
Author: Flevy Lasrado,Vijay Pereira
Publsiher: Springer
Total Pages: 256
Release: 2018-04-04
ISBN: 3319733141
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Achieving Sustainable Business Excellence Book Excerpt:

Compiling the best practices of business excellence frameworks around the world, this new book addresses the need for innovative research on sustainable business performance. Using detailed empirical studies, the authors outline the motives and benefits of the implementation of such frameworks in different geographical regions. Comprehensive case studies showcase how the variety of excellence frameworks are manifested in their work cultures, values and beliefs. Academics studying quality management, HRM, and international business will find this book an essential read as it establishes the relevance of human capital in achieving and sustaining global business excellence.

Internalizing a Culture of Business Excellence

Internalizing a Culture of Business Excellence
Author: Flevy Lasrado,Norhayati Zakaria
Publsiher: CRC Press
Total Pages: 120
Release: 2018-12-07
ISBN: 135121070X
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Internalizing a Culture of Business Excellence Book Excerpt:

Underline by the importance of sustainable quality management practices to contemporary organizations, this edited book complies best practice cases of leaders who have initiated and facilitated quality practices in their organizations. The cases highlight how these best practices manifested in their work cultures, values, and beliefs. Not only do they address organizational efforts towards implementation of quality practices, but they also discuss the challenges the leaders faced to instill a sense of quality in practices across the hierarchical structures of their organizations. The book highlights the profiles of quality leaders, their journey and their successes in leading quality in their organizations. A book would be an interesting read for those who are eager to integrate quality in their work culture. A key message emerging from these expertise is that ‘passion’ is truly behind the quality success!

Measuring Business Excellence

Measuring Business Excellence
Author: Anonim
Publsiher: Unknown
Total Pages: 71
Release: 2002
ISBN: 1928374650XXX
Category: Benchmarking (Management)
Language: EN, FR, DE, ES & NL

Measuring Business Excellence Book Excerpt:

Measuring Quality Performance in Health Care

Measuring Quality Performance in Health Care
Author: Dia Kamel Hassan
Publsiher: eBook Partnership
Total Pages: 176
Release: 2007-01-10
ISBN: 1904235956
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Measuring Quality Performance in Health Care Book Excerpt:

Health cost is escalating. Today health care systems are responsible for a considerable proportion of public expenses. Patient safety became a major concern and evolved as a global problem with the increase in public perception on adverse events. As a result, improving the quality of care and measuring performance using effective measurement tools became major public and political issues challenging health care organizations. In response to this, considerable effort and expenses have been devoted to develop and implement quality initiatives in health care organizations. It is essential that the assessment of quality initiatives use evidence-based measurements to evaluate their outcomes. Joint Commission International (JCI), a wholly-controlled non profit affiliate of Joint Commission on Accreditation of Healthcare Organizations (JCAHO) was established with a goal to continuously improve the level of healthcare organizations by introducing international standards and indicators applicable to different countries around the globe. Anecdotal evidence and numerous testimonials suggest performance improvement, yet no empirical studies have been conducted to demonstrate the overall benefits of applying the JCI standards, in countries outside the US. This book presents a robust methodology to measure quality performance of health care organizations and evaluate the effectiveness of JCI standards in improving the quality of care. The book is based on a study that used a holistic performance measurement model to measure the effect of the newly developed JCI standards on the perceived quality performance and the progress toward organizational excellence of a 400-bed hospital in a developing country. The study used a longitudinal quantitative design over a period of 15 months. Structured questionnaires were used to collect data from 250 staff, 250 patients and families, 200 patients' medical records, and 60 self-assessment surveys based on the accreditation bodies' approach. The results showed a significant perceived improvement in the overall organizational performance index 15 months after the implementation of JCI standards. The results highlighted many areas of strength in the standards, mainly in their impact on organizational excellence, quality improvement and patients' safety, leadership and management performance, patients' satisfaction and delight, organizational learning, organizational ethical performance, and documentation. The results also identified opportunities for improvement in the JCI standards with respect to human resource management and the absence of standards that address issues existing in organizations with corporate structures.

Achieving Organizational Excellence

Achieving Organizational Excellence
Author: Flevy Lasrado
Publsiher: Springer
Total Pages: 193
Release: 2018-05-01
ISBN: 3319700758
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Achieving Organizational Excellence Book Excerpt:

This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.

Managing Social Media and Consumerism

Managing Social Media and Consumerism
Author: . Rajagopal
Publsiher: Springer
Total Pages: 259
Release: 2013-09-20
ISBN: 1137281928
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Managing Social Media and Consumerism Book Excerpt:

Categorically reviews the theories of communication, best practices in social media and previous research, and analyzes the corporate involvement towards strategic and tactical stewardship in serving customer-centric business requirements.

Complex Management Systems and the Shingo Model

Complex Management Systems and the Shingo Model
Author: Rick Edgeman
Publsiher: CRC Press
Total Pages: 262
Release: 2019-02-21
ISBN: 135185965X
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Complex Management Systems and the Shingo Model Book Excerpt:

The Shingo Enterprise Excellence Prize Model (SEEM) has exerted global influence over the ways that exceptional organizations formulate/deploy strategy with its focus on processes, Lean thinking, continuous improvement, innovation, workforce development, and supplier strategies. This book details the SEEM, which lies at the heart of the Shingo Prize. It will link the theoretical underpinnings of the SEEM and their implications for practice. Case studies illustrate important points. Selected tools that support practical implementation of the model are discussed and their use illustrated. This book will deepen understanding of why the model works and how implementation can be accomplished.

Measuring Business Excellence

Measuring Business Excellence
Author: Anonim
Publsiher: Unknown
Total Pages: 92
Release: 2009
ISBN: 1928374650XXX
Category: Benchmarking (Management)
Language: EN, FR, DE, ES & NL

Measuring Business Excellence Book Excerpt:

Organizational Culture and Behavior Concepts Methodologies Tools and Applications

Organizational Culture and Behavior  Concepts  Methodologies  Tools  and Applications
Author: Management Association, Information Resources
Publsiher: IGI Global
Total Pages: 1901
Release: 2017-02-10
ISBN: 1522519149
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Organizational Culture and Behavior Concepts Methodologies Tools and Applications Book Excerpt:

The questionable practices and policies of many businesses are coming under scrutiny by consumers and the media. As such, it important to research new methods and systems for creating optimal business cultures. Organizational Culture and Behavior: Concepts, Methodologies, Tools, and Applications is a comprehensive resource on the latest advances and developments for creating a system of shared values and beliefs in business environments. Featuring extensive coverage across a range of relevant perspectives and topics, such as organizational climate, collaboration orientation, and aggressiveness orientation, this book is ideally designed for business owners, managers, entrepreneurs, professionals, researchers, and students actively involved in the modern business realm.

In Pursuit of World Class Excellence

In Pursuit of World Class Excellence
Author: Anonim
Publsiher: Bookboon
Total Pages: 135
Release: 2022
ISBN: 8776817415
Category: Electronic Book
Language: EN, FR, DE, ES & NL

In Pursuit of World Class Excellence Book Excerpt:

Proceedings of the Sixth International Conference on Management Science and Engineering Management

Proceedings of the Sixth International Conference on Management Science and Engineering Management
Author: Jiuping Xu,Masoom Yasinzai,Benjamin Lev
Publsiher: Springer Science & Business Media
Total Pages: 1062
Release: 2012-09-27
ISBN: 1447145992
Category: Technology & Engineering
Language: EN, FR, DE, ES & NL

Proceedings of the Sixth International Conference on Management Science and Engineering Management Book Excerpt:

Welcome to the proceedings of the Sixth International Conference on Management Science and Engineering Management (ICMSEM2012) held from November 11 to 14, 2012 at Quaid-i-Azam University, Islamabad, Pakistan and supported by Sichuan University (Chengdu, China), Quaid-i-Azam University (Islamabad, Pakistan) and The National Natural Science Foundation of China. The International Conference on Management Science and Engineering Management is the annual conference organized by the International Society of Management Science and Engineering Management. The goals of the Conference are to foster international research collaborations in Management Science and Engineering Management as well as to provide a forum to present current research results. The papers are classified into 8 sections: Computer and Networks, Information Technology, Decision Support System, Industrial Engineering, Supply Chain Management, Project Management, Manufacturing and Ecological Engineering. The key issues of the sixth ICMSEM cover various areas in MSEM, such as Decision Support System, Computational Mathematics, Information Systems, Logistics and Supply Chain Management, Relationship Management, Scheduling and Control, Data Warehousing and Data Mining, Electronic Commerce, Neural Networks, Stochastic models and Simulation, Heuristics Algorithms, Risk Control, and Carbon Credits.

Sustainable Business Models

Sustainable Business Models
Author: Annabeth Aagaard
Publsiher: Springer
Total Pages: 375
Release: 2018-09-06
ISBN: 3319932756
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Sustainable Business Models Book Excerpt:

This book provides a comprehensive exploration into the identification and development of sustainable business models as well as their implementation, management and evaluation. With ever-increasing pressure on organisations to respond to societal change and improve competition through sustainable business model innovation (SBMI), this book aims to contribute to the knowledge of their design and management. The chapters explore the role of partnerships, the Internet of Things and the circular economy, among other factors, in developing SBM and how SBMI is facilitated through ideation and in entrepreneurial settings. Providing new typologies, patterns and a framework to evaluate the level of sustainability of business models, this book critically reviews existing literature on the topic to examine the potential of SBMI in research and in practice. The contributing authors employ a number of case studies and case examples to illustrate the integration of sustainable business models throughout the value chain, and their influence on wider social, environmental and business activities.

Business Under Crisis Volume III

Business Under Crisis  Volume III
Author: Demetris Vrontis,Alkis Thrassou,Yaakov Weber,S. M. Riad Shams,Evangelos Tsoukatos,Leonidas Efthymiou
Publsiher: Springer Nature
Total Pages: 309
Release: 2022-01-07
ISBN: 3030765830
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Business Under Crisis Volume III Book Excerpt:

From recurring episodes of great depression, oil crises, political crises, wars, debt crises, to the ongoing climate change, there is a constant pressure on businesses to cope with critical events. However, throughout history, crises have been pivotal in advancing businesses and societies. This contributed volume approaches crisis not simply as a source of problems, but also as a set of choices. It seeks to explore critical events as possible opportunities for sustainability, through process improvement, creativity, innovation and entrepreneurship. Chapters reveal that times of crisis provide opportunities for new start-ups, creativity, resilience, organisational change, and revitalisation. This book also emphasises the importance of sustainability, driven either by the market or as a response to critical events. Within the wider attempt to explore avenues for Innovation, Entrepreneurship and Sustainability at times of crisis, the book is loosely organised in three thematic sections: organisational responses to crisis; digitisation, and how technology facilitates or hinders sustainability under conditions of crisis; and SMEs, Family Firms (FF), Entrepreneurship, which explores how critical events offer opportunities for innovation.

Total Quality Management and Six Sigma

Total Quality Management and Six Sigma
Author: Tauseef Aized
Publsiher: BoD – Books on Demand
Total Pages: 308
Release: 2012-08-01
ISBN: 9535106880
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Total Quality Management and Six Sigma Book Excerpt:

In order to survive in a modern and competitive environment, organizations need to carefully organize their activities regarding quality management. TQM and six sigma are the approaches that have been successful in solving intricate quality problems in products and services. This volume can help those who are interested in the quality management field to understand core ideas along with contemporary efforts done in the field and authored as case studies in this volume. This volume may be useful to students, academics and practitioners across diversified disciplines.

Perspectives on Intellectual Capital

Perspectives on Intellectual Capital
Author: Bernard Marr
Publsiher: Routledge
Total Pages: 256
Release: 2012-06-14
ISBN: 1136374000
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Perspectives on Intellectual Capital Book Excerpt:

Perspectives on Intellectual Capital bridges the disciplinary gaps and facilitates knowledge transfer across disciplines, featuring views on intellectual capital from the fields of accounting, strategy, marketing, human resource management, operations management, information systems, and economics. It also offers interdisciplinary views on intellectual capital from the perspectives of public policy, knowledge management and epistemology. By analyzing the various perspectives, Editor Bernard Marr is able to present a truly comprehensive understanding of what intellectual capital is, including the "state of the art" thinking about it in each discipline, the common key trends, and the trajectories for future developments, learning, and practice. Contributors include many of the leading thinkers in their respective disciplines: Mie Augier and David Teece on the Economic Perspective, Bernard Marr and Goran Roos on the Strategy Perspective, Baruch Lev, Leandro Canibano, and Bernard Marr on the Accounting Perspective; Sudi Sudarsanam, Ghulam Sorwar, and Bernard Marr on the Finance Perspective; Jan Mourtisen, Per Nikolaj Bukh, and Bernard Marr on the Reporting Perspective; Lisa Fernstrom on the Marketing Perspective; Ulf Johanson on the HR Perspective; L. Martin Clotier and E. Richard Gold on the Legal Perspective; Partick H. Sullivan on the Intellectual Property Perspective; Giovanni Schiuma, Antonio Lerro, and Daniela Carlucci on the Interfirm Perspective; Ahmed Bounfour and Leif Edvinsson on the Public Policy Perspective; J-C Spender and Bernard Marr on a Knowledge-Based Perspective; Goran Roos on An Epistemology Perpsective. Foreword by Robert Grant. Bernard Marr is a Research Fellow in the Centre for Business Performance at Cranfield School of Management, UK, and Visiting Professor, University of Basilicata, Italy.

Managerial Strategies and Solutions for Business Success in Asia

Managerial Strategies and Solutions for Business Success in Asia
Author: Ordóñez de Pablos, Patricia
Publsiher: IGI Global
Total Pages: 376
Release: 2016-11-22
ISBN: 1522519602
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Managerial Strategies and Solutions for Business Success in Asia Book Excerpt:

Globalization, sustainable development, and technological applications all affect the current state of the business sector in Asia. This complex industry plays a vital part in the overall economic, social, and political aspects of this region, as well as on a larger international scale. Managerial Strategies and Solutions for Business Success in Asia is an authoritative reference source for the latest collection of research perspectives on the development and optimization of various business sectors across the Asian region and examines their role in the globalized economy. Highlighting pertinent topics across an interdisciplinary scale, such as e-commerce, small and medium enterprises, and tourism management, this book is ideally designed for academics, professionals, graduate students, policy makers, and practitioners interested in emerging business and management practices in Asia.