Measuring the User Experience

Measuring the User Experience
Author: William Albert,Thomas Tullis
Publsiher: Newnes
Total Pages: 320
Release: 2013-05-23
ISBN: 0124157920
Category: Computers
Language: EN, FR, DE, ES & NL

Measuring the User Experience Book Excerpt:

Measuring the User Experience was the first book that focused on how to quantify the user experience. Now in the second edition, the authors include new material on how recent technologies have made it easier and more effective to collect a broader range of data about the user experience. As more UX and web professionals need to justify their design decisions with solid, reliable data, Measuring the User Experience provides the quantitative analysis training that these professionals need. The second edition presents new metrics such as emotional engagement, personas, keystroke analysis, and net promoter score. It also examines how new technologies coming from neuro-marketing and online market research can refine user experience measurement, helping usability and user experience practitioners make business cases to stakeholders. The book also contains new research and updated examples, including tips on writing online survey questions, six new case studies, and examples using the most recent version of Excel. Learn which metrics to select for every case, including behavioral, physiological, emotional, aesthetic, gestural, verbal, and physical, as well as more specialized metrics such as eye-tracking and clickstream data Find a vendor-neutral examination of how to measure the user experience with web sites, digital products, and virtually any other type of product or system Discover in-depth global case studies showing how organizations have successfully used metrics and the information they revealed Companion site, www.measuringux.com, includes articles, tools, spreadsheets, presentations, and other resources to help you effectively measure the user experience

Measuring the User Experience

Measuring the User Experience
Author: William Albert,Thomas Tullis
Publsiher: Morgan Kaufmann
Total Pages: 384
Release: 2022-03-15
ISBN: 9780128180808
Category: Computers
Language: EN, FR, DE, ES & NL

Measuring the User Experience Book Excerpt:

As more UX and web professionals need to justify their design decisions with solid, reliable data, Measuring the User Experience, Third Edition provides the quantitative analysis training that students and professionals need. Measuring the User Experience was the first book that focused on how to quantify the user experience. Now in the third edition, the authors have expanded on the area of behavioral and physiological metrics, splitting that chapter into two new ones: Eye-Tracking, and Measuring Emotion. The book also contains new research and updated examples, several new case studies, and new examples using the most recent version of Excel. Helps readers learn which metrics to select for every case, including behavioral, physiological, emotional, aesthetic, gestural, verbal, and physical, as well as more specialized metrics such as eye-tracking and clickstream data Provides a vendor-neutral examination of how to measure the user experience with web sites, digital products, and virtually any other type of product or system Contains new and in-depth global case studies showing how organizations have successfully used metrics and the information they revealed Companion site, wwwmeasuringuxcom, includes articles, tools, spreadsheets, presentations, and other resources to help readers effectively measure the user experience

Design User Experience and Usability Web Mobile and Product Design

Design  User Experience  and Usability  Web  Mobile  and Product Design
Author: Aaron Marcus
Publsiher: Springer
Total Pages: 758
Release: 2013-07-03
ISBN: 3642392539
Category: Computers
Language: EN, FR, DE, ES & NL

Design User Experience and Usability Web Mobile and Product Design Book Excerpt:

The four-volume set LNCS 8012, 8013, 8014 and 8015 constitutes the proceedings of the Second International Conference on Design, User Experience, and Usability, DUXU 2013, held as part of the 15th International Conference on Human-Computer Interaction, HCII 2013, held in Las Vegas, USA in July 2013, jointly with 12 other thematically similar conferences. The total of 1666 papers and 303 posters presented at the HCII 2013 conferences was carefully reviewed and selected from 5210 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of Human-Computer Interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The total of 282 contributions included in the DUXU proceedings were carefully reviewed and selected for inclusion in this four-volume set. The 83 papers included in this volume are organized in the following topical sections: DUXU in business and the enterprise, designing for the Web experience; product design; information and knowledge design and visualisation; and mobile applications and services.

Quantifying the User Experience

Quantifying the User Experience
Author: Jeff Sauro,James R Lewis
Publsiher: Morgan Kaufmann
Total Pages: 350
Release: 2016-07-12
ISBN: 0128025484
Category: Computers
Language: EN, FR, DE, ES & NL

Quantifying the User Experience Book Excerpt:

Quantifying the User Experience: Practical Statistics for User Research, Second Edition, provides practitioners and researchers with the information they need to confidently quantify, qualify, and justify their data. The book presents a practical guide on how to use statistics to solve common quantitative problems that arise in user research. It addresses questions users face every day, including, Is the current product more usable than our competition? Can we be sure at least 70% of users can complete the task on their first attempt? How long will it take users to purchase products on the website? This book provides a foundation for statistical theories and the best practices needed to apply them. The authors draw on decades of statistical literature from human factors, industrial engineering, and psychology, as well as their own published research, providing both concrete solutions (Excel formulas and links to their own web-calculators), along with an engaging discussion on the statistical reasons why tests work and how to effectively communicate results. Throughout this new edition, users will find updates on standardized usability questionnaires, a new chapter on general linear modeling (correlation, regression, and analysis of variance), with updated examples and case studies throughout. Completely updated to provide practical guidance on solving usability testing problems with statistics for any project, including those using Six Sigma practices Includes new and revised information on standardized usability questionnaires Includes a completely new chapter introducing correlation, regression, and analysis of variance Shows practitioners which test to use, why they work, and best practices for application, along with easy-to-use Excel formulas and web-calculators for analyzing data Recommends ways for researchers and practitioners to communicate results to stakeholders in plain English

Handbook of Usability and User Experience

Handbook of Usability and User Experience
Author: Marcelo M. Soares,Francisco Rebelo,Tareq Z. Ahram
Publsiher: CRC Press
Total Pages: 320
Release: 2022-04-25
ISBN: 100043608X
Category: Design
Language: EN, FR, DE, ES & NL

Handbook of Usability and User Experience Book Excerpt:

This volume of the Handbook of Usability and User Experience (UX) presents research and case studies used to design products, systems and environments with good usability and consequent acceptance, pleasure in use, good user experience, and understanding of human interaction issues with products and systems for their improvement. The book presents concepts and perspectives of UX; it also discusses methods and tools that use requirements analysis activity elicitation, recording, and analysis to guarantee a good user experience. In addition, it introduces usability and UX in the automotive industry, usability and UX in a digital interface, game design and digital media, usability and UX in fashion design, and some case studies on usability and UX in various contexts in product design. We hope that this second volume will be helpful to a larger number of professionals, students and practitioners who strive to incorporate usability and UX principles and knowledge in a variety of applications. We trust that the knowledge presented in this volume will ultimately lead to an increased appreciation of the benefits of usability and incorporate the principles of usability and UX knowledge to improve the quality, effectiveness, and efficiency of everyday consumer products, systems, and environments.

Handbook of Research on User Experience in Web 2 0 Technologies and Its Impact on Universities and Businesses

Handbook of Research on User Experience in Web 2 0 Technologies and Its Impact on Universities and Businesses
Author: Pelet, Jean-Éric
Publsiher: IGI Global
Total Pages: 426
Release: 2020-09-18
ISBN: 1799837580
Category: Computers
Language: EN, FR, DE, ES & NL

Handbook of Research on User Experience in Web 2 0 Technologies and Its Impact on Universities and Businesses Book Excerpt:

As various areas of discipline continue to progress into the digital age, diverse modes of technology are being experimented with and ultimately implemented into common practices. Mobile products and interactive devices, specifically, are being tested within educational environments as well as corporate business in support of online learning and e-commerce initiatives. There is a boundless stock of factors that play a role in successfully implementing web technologies and user-driven learning strategies, which require substantial research for executives and administrators in these fields. The Handbook of Research on User Experience in Web 2.0 Technologies and Its Impact on Universities and Businesses is an essential reference source that presents research on the strategic role of user experience in e-learning and e-commerce at the level of the global economy, networks and organizations, teams and work groups, and information systems. The book assesses the impact of e-learning and e-commerce technologies on different organizations, including higher education institutions, multinational corporations, health providers, and business companies. Featuring research on topics such as ubiquitous interfaces, computer graphics, and image processing, this book is ideally designed for program developers and designers, researchers, practitioners, IT professionals, executives, academicians, and students.

Universal Access in Human Computer Interaction Design Methods and User Experience

Universal Access in Human Computer Interaction  Design Methods and User Experience
Author: Margherita Antona,Constantine Stephanidis
Publsiher: Springer Nature
Total Pages: 660
Release: 2021-07-03
ISBN: 3030780929
Category: Computers
Language: EN, FR, DE, ES & NL

Universal Access in Human Computer Interaction Design Methods and User Experience Book Excerpt:

This two-volume set constitutes the refereed proceedings of the 15th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2021, held as part of the 23rd International Conference, HCI International 2021, held as a virtual event, in July 2021. The total of 1276 papers and 241 posters included in the 39 HCII 2021 proceedings volumes was carefully reviewed and selected from 5222 submissions. UAHCI 2021 includes a total of 84 papers; they focus on topics related to universal access methods, techniques and practices, studies on accessibility, design for all, usability, UX and technology acceptance, emotion and behavior recognition for universal access, accessible media, access to learning and education, as well universal access to virtual and intelligent assistive environments.

Design User Experience and Usability Design Philosophy and Theory

Design  User Experience  and Usability  Design Philosophy and Theory
Author: Aaron Marcus,Wentao Wang
Publsiher: Springer
Total Pages: 608
Release: 2019-07-10
ISBN: 303023570X
Category: Computers
Language: EN, FR, DE, ES & NL

Design User Experience and Usability Design Philosophy and Theory Book Excerpt:

The four-volume set LNCS 11583, 11584, 11585, and 11586 constitutes the proceedings of the 8th International Conference on Design, User Experience, and Usability, DUXU 2019, held as part of the 21st International Conference, HCI International 2019, which took place in Orlando, FL, USA, in July 2019. The total of 1274 papers and 209 posters included in the 35 HCII 2019 proceedings volumes was carefully reviewed and selected from 5029 submissions. DUXU 2019 includes a total of 167 regular papers, organized in the following topical sections: design philosophy; design theories, methods, and tools; user requirements, preferences emotions and personality; visual DUXU; DUXU for novel interaction techniques and devices; DUXU and robots; DUXU for AI and AI for DUXU; dialogue, narrative, storytelling; DUXU for automated driving, transport, sustainability and smart cities; DUXU for cultural heritage; DUXU for well-being; DUXU for learning; user experience evaluation methods and tools; DUXU practice; DUXU case studies.

Quantifying the User Experience

Quantifying the User Experience
Author: Jeff Sauro,James R Lewis
Publsiher: Elsevier
Total Pages: 313
Release: 2012-03-16
ISBN: 0123849683
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Quantifying the User Experience Book Excerpt:

"The primary purpose of this book is to provide a statistical resource for those who measure the behavior and attitudes of people as they interact with interfaces. The focus is on methods applicable to practical user research, based on our experience, investigations, and reviews of the latest statistical literature"--

HCI International 2020 Late Breaking Papers User Experience Design and Case Studies

HCI International 2020   Late Breaking Papers  User Experience Design and Case Studies
Author: Constantine Stephanidis,Aaron Marcus,Elizabeth Rosenzweig,Pei-Luen Patrick Rau,Abbas Moallem,Matthias Rauterberg
Publsiher: Springer Nature
Total Pages: 814
Release: 2020-10-02
ISBN: 3030601145
Category: Computers
Language: EN, FR, DE, ES & NL

HCI International 2020 Late Breaking Papers User Experience Design and Case Studies Book Excerpt:

This book constitutes late breaking papers from the 22nd International Conference on Human-Computer Interaction, HCII 2020, which was held in July 2020. The conference was planned to take place in Copenhagen, Denmark, but had to change to a virtual conference mode due to the COVID-19 pandemic. From a total of 6326 submissions, a total of 1439 papers and 238 posters have been accepted for publication in the HCII 2020 proceedings before the conference took place. In addition, a total of 333 papers and 144 posters are included in the volumes of the proceedings published after the conference as “Late Breaking Work” (papers and posters). These contributions address the latest research and development efforts in the field and highlight the human aspects of design and use of computing systems. The 54 late breaking papers presented in this volume were organized in two topical sections named: User Experience Design and Evaluation Methods and Tools; Design Case Studies; User Experience Case Studies.

Practical Web Analytics for User Experience

Practical Web Analytics for User Experience
Author: Michael Beasley
Publsiher: Newnes
Total Pages: 256
Release: 2013-06-21
ISBN: 0124046940
Category: Computers
Language: EN, FR, DE, ES & NL

Practical Web Analytics for User Experience Book Excerpt:

Practical Web Analytics for User Experience teaches you how to use web analytics to help answer the complicated questions facing UX professionals. Within this book, you'll find a quantitative approach for measuring a website's effectiveness and the methods for posing and answering specific questions about how users navigate a website. The book is organized according to the concerns UX practitioners face. Chapters are devoted to traffic, clickpath, and content use analysis, measuring the effectiveness of design changes, including A/B testing, building user profiles based on search habits, supporting usability test findings with reporting, and more. This is the must-have resource you need to start capitalizing on web analytics and analyze websites effectively. Discover concrete information on how web analytics data support user research and user-centered design Learn how to frame questions in a way that lets you navigate through massive amounts of data to get the answer you need Learn how to gather information for personas, verify behavior found in usability testing, support heuristic evaluation with data, analyze keyword data, and understand how to communicate these findings with business stakeholders

User Experience Re Mastered

User Experience Re Mastered
Author: Chauncey Wilson
Publsiher: Morgan Kaufmann
Total Pages: 396
Release: 2009-09-11
ISBN: 9780123751157
Category: Computers
Language: EN, FR, DE, ES & NL

User Experience Re Mastered Book Excerpt:

User Experience Re-Mastered: Your Guide to Getting the Right Design provides an understanding of key design and development processes aimed at enhancing the user experience of websites and web applications. The book is organized into four parts. Part 1 deals with the concept of usability, covering user needs analysis and card sorting—a tool for shaping information architecture in websites and software applications. Part 2 focuses on idea generation processes, including brainstorming; sketching; persona development; and the use of prototypes to validate and extract assumptions and requirements that exist among the product team. Part 3 presents core design principles and guidelines for website creation, along with tips and examples on how to apply these principles and guidelines. Part 4 on evaluation and analysis discusses the roles, procedures, and documents needed for an evaluation session; guidelines for planning and conducting a usability test; the analysis and interpretation of data from evaluation sessions; and user interface inspection using heuristic evaluation and other inspection methods. *A guided, hands-on tour through the process of creating the ultimate user experience – from testing, to prototyping, to design, to evaluation *Provides tried and tested material from best sellers in Morgan Kaufmann’s Series in Interactive Technologies, including leaders in the field such as Bill Buxton and Jakob Nielsen *Features never before seen material from Chauncey Wilson’s forthcoming, and highly anticipated Handbook for User Centered Design

Human Aspects of IT for the Aged Population Acceptance Communication and Participation

Human Aspects of IT for the Aged Population  Acceptance  Communication and Participation
Author: Jia Zhou,Gavriel Salvendy
Publsiher: Springer
Total Pages: 598
Release: 2018-07-10
ISBN: 3319920340
Category: Computers
Language: EN, FR, DE, ES & NL

Human Aspects of IT for the Aged Population Acceptance Communication and Participation Book Excerpt:

This book constitutes the proceedings of the 4th International Conference onHuman Aspects of IT for the Aged Population, ITAP 2018, held as part of the 20th International Conference, HCI International 2018, which took place in Las Vegas, Nevada, in July 2018. The total of 1171 papers and 160 posters included in the 30 HCII 2018 proceedings volumes was carefully reviewed and selected from 4346 submissions. ITAP 2018 includes a total of 84 papers. They were organized in topical sections as follows: Part I: aging and technology acceptance; aging and interaction; intergenerational communication and social participation. Part II: health care technologies and services for the elderly; intelligent environments for aging; and games and entertainment for the elderly.

Design User Experience and Usability Interactive Experience Design

Design  User Experience  and Usability  Interactive Experience Design
Author: Aaron Marcus
Publsiher: Springer
Total Pages: 708
Release: 2015-07-20
ISBN: 3319208896
Category: Computers
Language: EN, FR, DE, ES & NL

Design User Experience and Usability Interactive Experience Design Book Excerpt:

The three-volume set LNCS 9186, 9187, and 9188 constitutes the proceedings of the 4th International Conference on Design, User Experience, and Usability, DUXU 2015, held as part of the 17th International Conference on Human-Computer Interaction, HCII 2015, in Los Angeles, CA, USA, in August 2015, jointly with 13 other thematically similar conferences. The total of 1462 papers and 246 posters presented at the HCII 2015 conferences were carefully reviewed and selected from 4843 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of Human-Computer Interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The total of 132 contributions included in the DUXU proceedings were carefully reviewed and selected for inclusion in this three-volume set. The 64 papers included in this volume are organized in topical sections on designing the social media experience, designing the learning experience, designing the playing experience, designing the urban experience, designing the driving experience, designing the healthcare patient's experience, and designing for the healthcare professional's experience.

Proceedings of the 2nd Workshop on Industrial Experiences with Systems Software WIESS 02

Proceedings of the 2nd Workshop on Industrial Experiences with Systems Software  WIESS  02
Author: Anonim
Publsiher: Unknown
Total Pages: 66
Release: 2002
ISBN: 1928374650XXX
Category: Computers
Language: EN, FR, DE, ES & NL

Proceedings of the 2nd Workshop on Industrial Experiences with Systems Software WIESS 02 Book Excerpt:

International Conference on Dependable Systems and Networks

International Conference on Dependable Systems and Networks
Author: Anonim
Publsiher: IEEE
Total Pages: 799
Release: 2002
ISBN: 1928374650XXX
Category: Computers
Language: EN, FR, DE, ES & NL

International Conference on Dependable Systems and Networks Book Excerpt:

Annotation These proceedings from a June 2002 conference present new results from research and experiences in areas including hardware architecture and design, distributed computing, security and intrusion tolerance, software techniques, dependability modeling and evaluation, and networking. Other themes include failure detectors, Internet performance and dependability, and measurement and analysis of distributed systems. Specific topics include an adaptive decomposition approach for the analysis of stochastic Petri nets, self-organizing systems with self-diagnosability, process modeling to support dependability arguments, and secure intrusion-tolerant replication on the Internet. Work from the conference reflects an increased emphasis in the field on systems design and implementation. There is no subject index. Annotation copyrighted by Book News, Inc., Portland, OR.

Measuring Quality

Measuring Quality
Author: Roswitha Poll,Peter te Boekhorst,Ramon Abad Hiraldo,International Federation of Library Associations and Institutions. Section of University Libraries and Other General Research Libraries
Publsiher: K G Saur Verlag Gmbh & Company
Total Pages: 180
Release: 1996
ISBN: 1928374650XXX
Category: Reference
Language: EN, FR, DE, ES & NL

Measuring Quality Book Excerpt:

The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.

Excel and R Companion to Quantifying the User Experience Practical Statistics for User Research

Excel and R Companion to  Quantifying the User Experience   Practical Statistics for User Research
Author: James R. Lewis,Jeff Sauro
Publsiher: CreateSpace
Total Pages: 336
Release: 2012
ISBN: 9781470025571
Category: Psychology
Language: EN, FR, DE, ES & NL

Excel and R Companion to Quantifying the User Experience Practical Statistics for User Research Book Excerpt:

A step-by-step guide for calculating the most common statistical procedures in user research using Excel or R. With 100 examples pulled from Quantifying the User Experience (Morgan-Kaufmann) we provide the reader with the right methods for comparing means and proportions, generating confidence intervals, finding the right sample size as well as many statistical procedures not available in common statistical packages. The procedures are relevant for small and large sample sizes.

Summary of Leah Buley s The User Experience Team of One

Summary of Leah Buley s The User Experience Team of One
Author: Everest Media,
Publsiher: Everest Media LLC
Total Pages: 11
Release: 2022-04-22T22:59:00Z
ISBN: 1669387569
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Summary of Leah Buley s The User Experience Team of One Book Excerpt:

Please note: This is a companion version & not the original book. Sample Book Insights: #1 User experience is the process of measuring and understanding the user’s reaction to your product. It is different from other fields, and people find their way to it through a variety of pathways. #2 The term user experience is a general term that describes not only a professional practice, but also a resulting outcome. To be a user experience designer means to practice a set of methods and techniques for researching what users want and need, and to design products and services for them. #3 The user experience is the overall effect created by the interactions and perceptions that someone has when using a product or service. It is a fancy term for what people often describe with words like love or hate. #4 User experience is the process of understanding users and their needs, and designing their interactions with a product from moment to moment. It is common to see people mixing and matching these terms into nonstandard titles like user experience architect.

Game User Experience And Player Centered Design

Game User Experience And Player Centered Design
Author: Barbaros Bostan
Publsiher: Springer
Total Pages: 496
Release: 2020-05-18
ISBN: 9783030376420
Category: Computers
Language: EN, FR, DE, ES & NL

Game User Experience And Player Centered Design Book Excerpt:

This book provides an introduction and overview of the rapidly evolving topic of game user experience, presenting the new perspectives employed by researchers and the industry, and highlighting the recent empirical findings that illustrate the nature of it. The first section deals with cognition and player psychology, the second section includes new research on modeling and measuring player experience, the third section focuses on the impact of game user experience on game design processes and game development cycles, the fourth section presents player experience case studies on contemporary computer games, and the final section demonstrates the evolution of game user experience in the new era of VR and AR. The book is suitable for students and professionals with different disciplinary backgrounds such as computer science, game design, software engineering, psychology, interactive media, and many others.