Moderating Usability Tests

Moderating Usability Tests
Author: Joseph S. Dumas,Beth A. Loring
Publsiher: Elsevier
Total Pages: 208
Release: 2008-04-09
ISBN: 9780080558271
Category: Computers
Language: EN, FR, DE, ES & NL

Moderating Usability Tests Book Excerpt:

Moderating Usability Tests provides insight and guidance for usability testing. To a large extent, successful usability testing depends on the skills of the person facilitating the test. However, most usability specialists still learn how to conduct tests through an apprentice system with little formal training. This book is the resource for new and experienced moderators to learn about the rules and practices for interacting. Authors Dumas and Loring draw on their combined 40 years of usability testing experience to develop and present the most effective principles and practices – both practical and ethical – for moderating successful usability tests. The videos are available from the publisher's companion web site. Presents the ten “golden rules that maximize every session’s value Offers targeted advice on how to maintain objectivity Discusses the ethical considerations that apply in all usability testing Explains how to reduce the stress that participants often feel Considers the special requirements of remote usability testing Demonstrates good and bad moderating techniques with laboratory videos accessible from the publisher’s companion web site

Usability Testing Essentials Ready Set Test

Usability Testing Essentials  Ready  Set    Test
Author: Carol M. Barnum
Publsiher: Morgan Kaufmann
Total Pages: 480
Release: 2020-06-27
ISBN: 0128169435
Category: Computers
Language: EN, FR, DE, ES & NL

Usability Testing Essentials Ready Set Test Book Excerpt:

Usability Testing Essentials presents a practical, step-by-step approach to learning the entire process of planning and conducting a usability test. It explains how to analyze and apply the results and what to do when confronted with budgetary and time restrictions. This is the ideal book for anyone involved in usability or user-centered design—from students to seasoned professionals. Filled with new examples and case studies, Usability Testing Essentials, 2nd Edition is completely updated to reflect the latest approaches, tools and techniques needed to begin usability testing or to advance in this area. Provides a comprehensive, step-by-step guide to usability testing, a crucial part of every product’s development Discusses important usability issues such as international testing, persona creation, remote testing, and accessibility Presents new examples covering mobile devices and apps, websites, web applications, software, and more Includes strategies for using tools for moderated and unmoderated testing, expanded content on task analysis, and on analyzing and reporting results

Usability Testing for Survey Research

Usability Testing for Survey Research
Author: Emily Geisen,Jennifer Romano Bergstrom
Publsiher: Morgan Kaufmann
Total Pages: 250
Release: 2017-02-15
ISBN: 0128036818
Category: Computers
Language: EN, FR, DE, ES & NL

Usability Testing for Survey Research Book Excerpt:

Usability Testing for Survey Research provides researchers with a guide to the tools necessary to evaluate, test, and modify surveys in an iterative method during the survey pretesting process. It includes examples that apply usability to any type of survey during any stage of development, along with tactics on how to tailor usability testing to meet budget and scheduling constraints. The book's authors distill their experience to provide tips on how usability testing can be applied to paper surveys, mixed-mode surveys, interviewer-administered tools, and additional products. Readers will gain an understanding of usability and usability testing and why it is needed for survey research, along with guidance on how to design and conduct usability tests, analyze and report findings, ideas for how to tailor usability testing to meet budget and schedule constraints, and new knowledge on how to apply usability testing to other survey-related products, such as project websites and interviewer administered tools. Explains how to design and conduct usability tests and analyze and report the findings Includes examples on how to conduct usability testing on any type of survey, from a simple three-question survey on a mobile device, to a complex, multi-page establishment survey Presents real-world examples from leading usability and survey professionals, including a diverse collection of case studies and considerations for using and combining other methods Discusses the facilities, materials, and software needed for usability testing, including in-lab testing, remote testing, and eye tracking

Handbook of Usability Testing

Handbook of Usability Testing
Author: Jeffrey Rubin,Dana Chisnell
Publsiher: John Wiley & Sons
Total Pages: 384
Release: 2011-03-10
ISBN: 1118080408
Category: Computers
Language: EN, FR, DE, ES & NL

Handbook of Usability Testing Book Excerpt:

Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You'll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product's usability, and more.

Usability Testing of Medical Devices

Usability Testing of Medical Devices
Author: Michael E. Wiklund P.E.,Jonathan Kendler,Allison Y. Strochlic
Publsiher: CRC Press
Total Pages: 378
Release: 2010-12-20
ISBN: 1439811849
Category: Medical
Language: EN, FR, DE, ES & NL

Usability Testing of Medical Devices Book Excerpt:

To paraphrase a popular saying, usability testing should be done early and often. However, it doesn't have to be an onerous process. Informative, practical, and engaging, Usability Testing of Medical Devices provides a simple, easy to implement general understanding of usability testing. It offers a general understanding of usability testing and re

Usability Testing

Usability Testing
Author: Morten Hertzum
Publsiher: Morgan & Claypool Publishers
Total Pages: 119
Release: 2020-03-18
ISBN: 1681737825
Category: Computers
Language: EN, FR, DE, ES & NL

Usability Testing Book Excerpt:

It is all too common for products, such as consumer appliances, information systems, mobile apps, and websites, to cause trouble and frustration. For example, products are often difficult or dull to use, make tasks less flexible or more tedious, shift attention away from important or gratifying activities, and simply fail to deliver expected benefits or experiences. By identifying such trouble and frustration in the lab prior to widespread use, usability tests have proven a valuable method for informing redesign efforts. A usability test consists of having test users exercise a product and think aloud about their experience using it, while an evaluator observes the users and listens in on their thoughts. On this basis, the evaluator identifies usability problems and assesses the user experience. This book describes how to conduct usability tests. After providing context about concepts and testing, the main chapters of the book cover the steps involved in preparing for a usability test, executing the test sessions, and analyzing the test data. Throughout the chapters, concrete guidance is balanced against more complex issues with an impact on the robustness, validity, completeness, impact, and cost of a usability test. The book concludes with an outlook to variations of usability testing and alternatives to it.

The Moderator s Survival Guide

The Moderator s Survival Guide
Author: Donna Tedesco,Fiona Tranquada
Publsiher: Newnes
Total Pages: 364
Release: 2013-09-25
ISBN: 0124047149
Category: Computers
Language: EN, FR, DE, ES & NL

The Moderator s Survival Guide Book Excerpt:

The Moderator's Survival Guide is your indispensable resource for navigating the rocky shoals of your one-on-one user research sessions. Inside, you’ll find guidance for nearly 100 diverse situations (ranging from business-as-usual to tricky and sticky) that might occur during usability studies, contextual inquiries, or user interviews. As a moderator, you are responsible for the well-being of the participant, your study, and your organization. You must be prepared for anything that may happen, from your technology failing to the participant quailing. Use this guide to identify your best next steps, react appropriately, and survive any challenges that comes your way. Practical, field-tested, and actionable tips for what to do and say—and what NOT to do or say—in each situation. Key patterns and extensive examples to sharpen your approach to the commonplace and prepare you for the unlikely. Illustrative "survival stories" contributed by numerous professionals on the front lines of user research.

Observing the User Experience

Observing the User Experience
Author: Mike Kuniavsky
Publsiher: Elsevier
Total Pages: 576
Release: 2003-05-22
ISBN: 9780080497563
Category: Computers
Language: EN, FR, DE, ES & NL

Observing the User Experience Book Excerpt:

The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created. Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. It provides in-depth coverage of 13 user experience research techniques that will provide a basis for developing better products, whether they're Web, software or mobile based. In addition, it's written with an understanding of how software is developed in the real world, taking tight budgets, short schedules, and existing processes into account. ·Explains how to create usable products that are still original, creative, and unique ·A valuable resource for designers, developers, project managers—anyone in a position where their work comes in direct contact with the end user. ·Provides a real-world perspective on research and provides advice about how user research can be done cheaply, quickly and how results can be presented persuasively ·Gives readers the tools and confidence to perform user research on their own designs and tune their software user experience to the unique needs of their product and its users

Handbook of Usability and User Experience

Handbook of Usability and User Experience
Author: Marcelo M. Soares,Francisco Rebelo,Tareq Z. Ahram
Publsiher: CRC Press
Total Pages: 380
Release: 2022-04-25
ISBN: 1000436527
Category: Design
Language: EN, FR, DE, ES & NL

Handbook of Usability and User Experience Book Excerpt:

Handbook of Usability and User Experience: Methods and Techniques is concerned with emerging usability and user experience in design concepts, theories and applications of human factors knowledge focusing on the discovery, design and understanding of human interaction and usability issues with products and systems for their improvement. This volume presents methods and techniques to design products, systems and environments with good usability, accessibility and user satisfaction. It introduces the concepts of usability and its association with user experience, and discusses methods and models for usability and UX. It also introduces relevant cognitive, cultural, social and experiential individual differences, which are essential for understanding, measuring and utilizing these differences in the study of usability and interaction design. In addition, the book discusses the use of usability assessment to improve healthcare, the relationship between usability and user experience in the built environment, the state-of-the-art review of usability and UX in the digital world, usability and UX in the current context, and emerging technologies. We hope that this first of two volumes will be helpful to a large number of professionals, students and practitioners who strive to incorporate usability and user experience principles and knowledge in a variety of applications. We trust that the knowledge presented in this volume will ultimately lead to an increased appreciation of the benefits of usability and incorporate the principles of usability and user experience knowledge to improve the quality, effectiveness and efficiency of consumer products, systems and environments in which we live.

Games User Research

Games User Research
Author: Miguel Angel Garcia-Ruiz
Publsiher: CRC Press
Total Pages: 294
Release: 2017-12-19
ISBN: 1498706428
Category: Computers
Language: EN, FR, DE, ES & NL

Games User Research Book Excerpt:

"Fundamentally, making games is designing with others, everyone contributing from different angles towards the best possible product. Conclusively, Garcia-Ruiz has chosen a collection of chapters that demonstrates several different aspects of working in gaming and working with others that stands to raise the level of expertise in the field." —Veronica Zammitto, Senior Lead Games User Research, Electronic Arts, Inc., from the Foreword Usability is about making a product easy to use while meeting the requirements of target users. Applied to video games, this means making the game accessible and enjoyable to the player. Video games with high usability are generally played efficiently and frequently while enjoying higher sales volumes. The case studies in this book present the latest interdisciplinary research and applications of games user research in determining and developing usability to improve the video game user experience at the human–computer interface level. Some of the areas examined include practical and ethical concerns in conducting usability testing with children, audio experiences in games, tangible and graphical game interfaces, controller testing, and business models in mobile gaming. Games User Research: A Case Study Approach provides a highly useful resource for researchers, practitioners, lecturers, and students in developing and applying methods for testing player usability as well as for conducting games user research. It gives the necessary theoretical and practical background for designing and conducting a test for usability with an eye toward modifying software interfaces to improve human–computer interaction between the player and the game.

Human Computer Interaction Theoretical Approaches and Design Methods

Human Computer Interaction  Theoretical Approaches and Design Methods
Author: Masaaki Kurosu
Publsiher: Springer Nature
Total Pages: 639
Release: 2022-06-16
ISBN: 3031053117
Category: Computers
Language: EN, FR, DE, ES & NL

Human Computer Interaction Theoretical Approaches and Design Methods Book Excerpt:

The three-volume set LNCS 13302, 13303 and 13304 constitutes the refereed proceedings of the Human Computer Interaction thematic area of the 24th International Conference on Human-Computer Interaction, HCII 2022, which took place virtually in June-July 2022. The 132 papers included in this HCI 2022 proceedings were organized in topical sections as follows: Part I: Theoretical and Multidisciplinary Approaches in HCI; Design and Evaluation Methods, Techniques and Tools; Emotions and Design; and Children-Computer Interaction, Part II: Novel Interaction Devices, Methods and Techniques; Text, Speech and Image Processing in HCI; Emotion and Physiological Reactions Recognition; and Human-Robot Interaction, Part III: Design and User Experience Case Studies, Persuasive Design and Behavioral Change; and Interacting with Chatbots and Virtual Agents.

Teaching Professional and Technical Communication

Teaching Professional and Technical Communication
Author: Tracy Bridgeford
Publsiher: University Press of Colorado
Total Pages: 255
Release: 2018-09-21
ISBN: 1607326809
Category: Language Arts & Disciplines
Language: EN, FR, DE, ES & NL

Teaching Professional and Technical Communication Book Excerpt:

Teaching Professional and Technical Communication guides new instructors in teaching professional and technical communication (PTC). The essays in this volume provide theoretical and applied discussions about the teaching of this diverse subject, including relevant pedagogical approaches, how to apply practical aspects of PTC theory, and how to design assignments. This practicum features chapters by prominent PTC scholars and teachers on rhetoric, style, ethics, design, usability, genre, and other central concerns of PTC programs. Each chapter includes a scenario or personal narrative of teaching a particular topic, provides a theoretical basis for interpreting the narrative, illustrates the practical aspects of the approach, describes relevant assignments, and presents a list of questions to prompt pedagogical discussions. Teaching Professional and Technical Communication is not a compendium of best practices but instead offers a practical collection of rich, detailed narratives that show inexperienced PTC instructors how to work most effectively in the classroom. Contributors: Pam Estes Brewer, Eva Brumberger, Dave Clark, Paul Dombrowski, James M. Dubinsky, Peter S. England, David K. Farkas, Brent Henze, Tharon W. Howard, Dan Jones, Karla Saari Kitalong, Traci Nathans-Kelly, Christine G. Nicometo, Kirk St.Amant

Think Like a UX Researcher

Think Like a UX Researcher
Author: David Travis,Philip Hodgson
Publsiher: CRC Press
Total Pages: 294
Release: 2019-01-10
ISBN: 042977401X
Category: Computers
Language: EN, FR, DE, ES & NL

Think Like a UX Researcher Book Excerpt:

Think Like a UX Researcher will challenge your preconceptions about user experience (UX) research and encourage you to think beyond the obvious. You’ll discover how to plan and conduct UX research, analyze data, persuade teams to take action on the results and build a career in UX. The book will help you take a more strategic view of product design so you can focus on optimizing the user’s experience. UX Researchers, Designers, Project Managers, Scrum Masters, Business Analysts and Marketing Managers will find tools, inspiration and ideas to rejuvenate their thinking, inspire their team and improve their craft. Key Features A dive-in-anywhere book that offers practical advice and topical examples. Thought triggers, exercises and scenarios to test your knowledge of UX research. Workshop ideas to build a development team’s UX maturity. War stories from seasoned researchers to show you how UX research methods can be tailored to your own organization.

User Research

User Research
Author: Stephanie Marsh
Publsiher: Kogan Page Publishers
Total Pages: 344
Release: 2022-02-03
ISBN: 1398603589
Category: Business & Economics
Language: EN, FR, DE, ES & NL

User Research Book Excerpt:

Many businesses are based on creating desirable experiences, products and services for users. However, companies often fail to consider the end user - the consumer - in their planning and development processes. How can marketing practitioners effectively understand their customers and create products and services that work for them? This book has the answers. User experience research, also known as UX research, focuses on understanding user behaviours, needs and motivations through a range of observational techniques, task analysis and other methodologies. User Research is a practical guide that shows readers how to use the vast array of user research methods available. Written by one of the UK's leading UX research professionals, readers can benefit from in-depth knowledge that explores the fundamentals of user research. Covering all the key research methods including face-to-face user testing, card sorting, surveys, A/B testing and many more, the book gives expert insight into the nuances, advantages and disadvantages of each, while also providing guidance on how to interpret, analyze and share the data once it has been obtained. Now in its second edition, User Research provides a new chapter on research operations and infrastructure as well as new material on combining user research methodologies.

Research Methods in Human Computer Interaction

Research Methods in Human Computer Interaction
Author: Jonathan Lazar,Jinjuan Heidi Feng,Harry Hochheiser
Publsiher: Morgan Kaufmann
Total Pages: 560
Release: 2017-04-28
ISBN: 0128093439
Category: Computers
Language: EN, FR, DE, ES & NL

Research Methods in Human Computer Interaction Book Excerpt:

Research Methods in Human-Computer Interaction is a comprehensive guide to performing research and is essential reading for both quantitative and qualitative methods. Since the first edition was published in 2009, the book has been adopted for use at leading universities around the world, including Harvard University, Carnegie-Mellon University, the University of Washington, the University of Toronto, HiOA (Norway), KTH (Sweden), Tel Aviv University (Israel), and many others. Chapters cover a broad range of topics relevant to the collection and analysis of HCI data, going beyond experimental design and surveys, to cover ethnography, diaries, physiological measurements, case studies, crowdsourcing, and other essential elements in the well-informed HCI researcher's toolkit. Continual technological evolution has led to an explosion of new techniques and a need for this updated 2nd edition, to reflect the most recent research in the field and newer trends in research methodology. This Research Methods in HCI revision contains updates throughout, including more detail on statistical tests, coding qualitative data, and data collection via mobile devices and sensors. Other new material covers performing research with children, older adults, and people with cognitive impairments. Comprehensive and updated guide to the latest research methodologies and approaches, and now available in EPUB3 format (choose any of the ePub or Mobi formats after purchase of the eBook). Expanded discussions of online datasets, crowdsourcing, statistical tests, coding qualitative data, laws and regulations relating to the use of human participants, and data collection via mobile devices and sensors New material on performing research with children, older adults, and people with cognitive impairments, two new case studies from Google and Yahoo!, and techniques for expanding the influence of your research to reach non-researcher audiences, including software developers and policymakers

Validating Product Ideas

Validating Product Ideas
Author: Tomer Sharon
Publsiher: Rosenfeld Media
Total Pages: 344
Release: 2016-01-19
ISBN: 1933820926
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Validating Product Ideas Book Excerpt:

Want to know what your users are thinking? If you’re a product manager or developer, this book will help you learn the techniques for finding the answers to your most burning questions about your customers. With step-by-step guidance, Validating Product Ideas shows you how to tackle the research to build the best possible product.

Observing the User Experience

Observing the User Experience
Author: Elizabeth Goodman,Mike Kuniavsky,Andrea Moed
Publsiher: Elsevier
Total Pages: 602
Release: 2012-09-07
ISBN: 0123848695
Category: Computers
Language: EN, FR, DE, ES & NL

Observing the User Experience Book Excerpt:

Wow! So many of the user experience research methods we have refined and used over the years are now organized and described in detail in one book. --Christian Rohrer, Manager, User Experience Research, Yahoo! I love Observing the User Experience! This comprehensive guide approaches user experience research like never before, and is well-written, easy-to-read, and quite user friendly. It provides a real-world example of how research is done in just enough detail that it can both inform a CEO of the role of usability research as well as introduce methodology to someone starting out in the field. Bravo! --Kelly Braun, Usability Manager, Ebay The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created. Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. It provides in-depth coverage of 13 user experience research techniques that will provide a basis for developing better products, whether they're Web, software or mobile based. In addition, it's written with an understanding of how software is developed in the real world, taking tight budgets, short schedules, and existing processes into account. Features and benefits: ·Explains how to create usable products that are still original, creative, and unique ·A valuable resource for designers, developers, project managers-anyone in a position where their work comes in direct contact with the end user. ·Provides a real-world perspective on research and provides advice about how user research can be done cheaply, quickly and how results can be presented persuasively ·Gives readers the tools and confidence to perform user research on their own designs and tune their software user experience to the unique needs of their product and its users

Planning and Implementing Resource Discovery Tools in Academic Libraries

Planning and Implementing Resource Discovery Tools in Academic Libraries
Author: Popp, Mary Pagliero
Publsiher: IGI Global
Total Pages: 754
Release: 2012-06-30
ISBN: 1466618221
Category: Language Arts & Disciplines
Language: EN, FR, DE, ES & NL

Planning and Implementing Resource Discovery Tools in Academic Libraries Book Excerpt:

"This book addresses the many new resource discovery tools and products in existence as well as their potential uses and applications"--Provided by publisher.

Undercover User Experience Design

Undercover User Experience Design
Author: Cennydd Bowles,James Box
Publsiher: Pearson Education
Total Pages: 288
Release: 2010-09-17
ISBN: 9780132118255
Category: Computers
Language: EN, FR, DE, ES & NL

Undercover User Experience Design Book Excerpt:

Once you catch the user experience bug, the world changes. Doors open the wrong way, websites don't work, and companies don't seem to care. And while anyone can learn the UX remedies usability testing, personas, prototyping and so on unless your organization 'gets it', putting them into practice is trickier. Undercover User Experience is a pragmatic guide from the front lines, giving frank advice on making UX work in real companies with real problems. Readers will learn how to fit research, ideation, prototyping and testing into their daily workflow, and how to design good user experiences under the all-too-common constraints of time, budget and culture.

Human Computer Interaction Design and User Experience

Human Computer Interaction  Design and User Experience
Author: Masaaki Kurosu
Publsiher: Springer Nature
Total Pages: 715
Release: 2020-07-10
ISBN: 3030490599
Category: Computers
Language: EN, FR, DE, ES & NL

Human Computer Interaction Design and User Experience Book Excerpt:

The three-volume set LNCS 12181, 12182, and 12183 constitutes the refereed proceedings of the Human Computer Interaction thematic area of the 22nd International Conference on Human-Computer Interaction, HCII 2020, which took place in Copenhagen, Denmark, in July 2020.* A total of 1439 papers and 238 posters have been accepted for publication in the HCII 2020 proceedings from a total of 6326 submissions. The 145 papers included in this HCI 2020 proceedings were organized in topical sections as follows: Part I: design theory, methods and practice in HCI; understanding users; usability, user experience and quality; and images, visualization and aesthetics in HCI. Part II: gesture-based interaction; speech, voice, conversation and emotions; multimodal interaction; and human robot interaction. Part III: HCI for well-being and Eudaimonia; learning, culture and creativity; human values, ethics, transparency and trust; and HCI in complex environments. *The conference was held virtually due to the COVID-19 pandemic.