Description : This all-in-one textbook/workbook features practical information on medical office administrative procedures, skills, and equipment. It clearly details the important role played by medical office employees, showing the importance of being a multi-skilled front office professional. Problem-solving and team-building exercises are integrated into each chapter, enabling students to check their progress on application of topics as they progress through the material. The FREE CD-ROM included with the text simulates real-world scenarios in a contemporary office setting. Applicable CD-ROM exercises also appear in the chapter-ending review sections. The unique worktext format provides all text and exercises students need to master key administrative medical front office theory and skills. An outline of the AAMA (CMA) and AMT (RMA) defined entry-level competencies are specifically covered in each chapter, so students know where to focus their attention as they read and study. Practical activities and exercises in a variety of formats appear at the end of each chapter, helping students understand and apply material as well as develop critical thinking skills. Procedure boxes in applicable chapters offer step-by-step instructions on how to perform specific administrative tasks. A complete list of procedures is featured in the front of the text. Checkpoints throughout the text offer short, critical thinking review questions of previously learned material. Answers to the questions appear in the back of the book in an appendix. Competency checklists in an appendix spell out the individual steps required to complete a full range of administrative procedures so the instructor or student can evaluate performance. Boxes entitled You are the Medical Administrative Assistant feature critical thinking questions associated with a case scenario.
Description : This new full-colour edition of a trusted, popular text will help students to gain the knowledge and practical skills required for success both in CSEC exams and in the real world of office work.
Description : Written for students who are studying Office Administration for the Caribbean Examinations Council examination. It gives information to persons who wants to develop the necessary knowledge and skills to function effectively anf efficiently in office work environment.
Description : The roles and responsibilities of administrative managers are identified and explained in this updated and comprehensive resource on managing the information needs of an organization to facilitate timely, relevant, and accurate communication. Topical case studies and practical examples illustrate the knowledge and skills required for success in office management. Whether managing cultural diversity in the work place or learning proper business ethics, the instructions outlined in this guide provide the basis for arriving at meaningful decisions that can make a candidate an asset in any office environment.
Description : Completely matching the syllabus, this book equips students with the knowledge, skills and attitudes to function effectively in a modern office environment. It also seeks to nurture and improve students' social responsibility, personal management skills and positive work ethics, as well as providing the foundation for further business education.
Description : Updated to keep pace with rapid technological advances, this comprehensive introduction to office management focuses on what office managers actually do on the job. Written in an easy-to-read style and extensively illustrated, it systematically explores the full range of office management topics -- office environment, employees, systems, functions -- and features action-oriented minicases and cases in each chapter.