Description : Press 1 for technical support. Press 2 for broken hearts. Press 3 if your life has totally crashed. . . . Six friends work nights at a call center in India, providing technical support for a major U.S. appliance corporation. Skilled in patience–and accent management–they help American consumers keep their lives running. Yet behind the headsets, everybody’s heart is on the line. Shyam (Sam to his callers) has lost his self-confidence after being dumped by the girl who just so happens to be sitting next to him. Priyanka’s domineering mother has arranged for her daughter’s upscale marriage to an Indian man in Seattle. Esha longs to be a model but discovers it’s a horizontal romp to the runway. Lost, dissatisfied Vroom has high ideals, but compromises them by talking on the phone to idiots each night. Traditional Radhika has just found out that her husband is sleeping with his secretary. And Military Uncle (nobody knows his real name) sits alone working the online chat. They all try to make it through their shifts–and maintain their sanity–under the eagle eye of a boss whose ego rivals his incompetence. But tonight is no ordinary night. Tonight is Thanksgiving in America: Appliances are going haywire, and the phones are ringing off their hooks. Then one call, from one very special caller, changes everything. Chetan Bhagat’s delicious romantic comedy takes us inside the world of the international call center, where cultural cross-wires come together with perfect pathos, hilarity, and spice. From the Trade Paperback edition.
Description : Zusammen mit allgemeinen Hinweisen zur äußerlichen Form englischer und amerikanischer Geschäftskorrespondenz, Vokabelverzeichnis und Glossar finden Lernende die wichtigsten Bereiche der beruflichen Kommunikation abgedeckt.
Description : Why doesn't Batman just kill the Joker and end everyone's misery? Can we hold the Joker morally responsible for his actions? Is Batman better than Superman? If everyone followed Batman's example, would Gotham be a better place? What is the Tao of the Bat? Batman is one of the most complex characters ever to appear in comic books, graphic novels, and on the big screen. What philosophical trials does this superhero confront in order to keep Gotham safe? Combing through seventy years of comic books, television shows, and movies, Batman and Philosophy explores how the Dark Knight grapples with ethical conundrums, moral responsibility, his identity crisis, the moral weight he carries to avenge his murdered parents, and much more. How does this caped crusader measure up against the teachings of Plato, Aristotle, Kant, Kierkegaard, and Lao Tzu?
Description : An account of how the living world became diverse and how humans are destroying that diversity traces the processes that create new species and identifies the events that have disrupted evolution over the past six hundred million years.
Description : One day in the life of Christ. Call it a tapestry of turmoil: A noisy pictorial in which the golden threads of triumph knot against the black, frazzled strings of tragedy. Call it a symphony of emotions: A sunrise-to-sunset orchestration of extremes. One score is brassy with exuberance -- the next moans with sorrow. Whatever you call it -- call it real. Author Max Lucado calls it "the second most stressful day in the life of our Savior." Before the morning becomes evening Jesus has reason to weep, then run, then shout, the curse, then praise, then doubt. Within a matter of moments his world is turned upside down. Sound familiar? The pink slip comes. The doctor calls. The divorce papers arrive. The check bounces. The life that had been calm is now chaotic. The world that had been serene is now stormy. Assailed by doubts. Pummeled by demands. If you've ever wondered if God in heaven can relate to you on earth, then read and re-read this pressure-packed day in the life of Christ. It is the only day, aside from the crucifixion, that all four gospels recorded. Lucado has interwoven their accounts in such a way that you will be assured that God knows how you feel. And you will be assured that within every torrent there is a calm center -- a place you can stand when your world gets windy. The Eye of the Storm.