Description : Press 1 for technical support. Press 2 for broken hearts. Press 3 if your life has totally crashed. . . . Six friends work nights at a call center in India, providing technical support for a major U.S. appliance corporation. Skilled in patience–and accent management–they help American consumers keep their lives running. Yet behind the headsets, everybody’s heart is on the line. Shyam (Sam to his callers) has lost his self-confidence after being dumped by the girl who just so happens to be sitting next to him. Priyanka’s domineering mother has arranged for her daughter’s upscale marriage to an Indian man in Seattle. Esha longs to be a model but discovers it’s a horizontal romp to the runway. Lost, dissatisfied Vroom has high ideals, but compromises them by talking on the phone to idiots each night. Traditional Radhika has just found out that her husband is sleeping with his secretary. And Military Uncle (nobody knows his real name) sits alone working the online chat. They all try to make it through their shifts–and maintain their sanity–under the eagle eye of a boss whose ego rivals his incompetence. But tonight is no ordinary night. Tonight is Thanksgiving in America: Appliances are going haywire, and the phones are ringing off their hooks. Then one call, from one very special caller, changes everything. Chetan Bhagat’s delicious romantic comedy takes us inside the world of the international call center, where cultural cross-wires come together with perfect pathos, hilarity, and spice. From the Trade Paperback edition.
Description : Zusammen mit allgemeinen Hinweisen zur äußerlichen Form englischer und amerikanischer Geschäftskorrespondenz, Vokabelverzeichnis und Glossar finden Lernende die wichtigsten Bereiche der beruflichen Kommunikation abgedeckt.
Description : Why doesn't Batman just kill the Joker and end everyone's misery? Can we hold the Joker morally responsible for his actions? Is Batman better than Superman? If everyone followed Batman's example, would Gotham be a better place? What is the Tao of the Bat? Batman is one of the most complex characters ever to appear in comic books, graphic novels, and on the big screen. What philosophical trials does this superhero confront in order to keep Gotham safe? Combing through seventy years of comic books, television shows, and movies, Batman and Philosophy explores how the Dark Knight grapples with ethical conundrums, moral responsibility, his identity crisis, the moral weight he carries to avenge his murdered parents, and much more. How does this caped crusader measure up against the teachings of Plato, Aristotle, Kant, Kierkegaard, and Lao Tzu?
Description : Illness affects us all; we are called on to support and care for loved ones who face health challenges, and in turn, we encounter our own physical and emotional frailties when our health declines. Body & Soul features inspiring and award-winning fiction, essays, memoirs, poetry, photography, and visual art on the universal themes of wellness, treatment, and healing. Told from the points of view of patients, practitioners, caregivers, families, and friends, Body & Soul provides a powerful literary perspective on how we are challenged, bewildered, changed, and uplifted by our encounters with change, illness, and disease. Readers will appreciate the richness, depth, and diversity of these healing stories and will become motivated to generate and share their own transformative narratives. Together with the online discussion guide (providing questions relating to selected pieces in the anthology), Body & Soul is an ideal text for courses and support groups as well as individual reflection. Students and practitioners from all clinical disciplines and scholars in the humanities and social sciences will find this text invaluable.