Perfect Phrases for Managers and Supervisors Second Edition

Perfect Phrases for Managers and Supervisors  Second Edition
Author: Meryl Runion
Publsiher: Mcgraw-hill
Total Pages: 208
Release: 2010-06-18
ISBN: 9780071742313
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Perfect Phrases for Managers and Supervisors Second Edition Book Excerpt:

The Right Phrase for Every Situation . . . Every Time Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization. Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for: Setting a tone of mutual trust and respect Dealing with difficult employees and delicate problems Conducting interviews and performance reviews Empowering your people Disciplining workers or terminating employment

Perfect Phrases for Managers and Supervisors Hundreds of Ready to Use Phrases for Any Management Situation

Perfect Phrases for Managers and Supervisors  Hundreds of Ready to Use Phrases for Any Management Situation
Author: Meryl Runion
Publsiher: McGraw Hill Professional
Total Pages: 104
Release: 2005-01-20
ISBN: 0071661026
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Perfect Phrases for Managers and Supervisors Hundreds of Ready to Use Phrases for Any Management Situation Book Excerpt:

Powerful phrases for effective communication in every management situation The latest addition to the bestselling Perfect Phrases series, Perfect Phrases for Managers and Supervisors is an indispensable tool for novice to mid-level managers and frontline supervisors. Corporate communications guru Meryl Runion coaches readers in the six fundamentals of effective delivery, including "Be Short, Specific, Targeted," and "Say What You Mean, Mean What You Say, and Don't Be Mean When You Say It." And she arms them with: Hundreds of perfect phrases for every phase of management, from supervising operations, to performance reviews, to communicating the company's mission Expert advice on effective communication, with tips on what to say and what not to say, establishing the right tone, establishing authority, and more Phrases for hundreds of specific tasks, including delegating, giving feedback, empowering employees, handling emotional employees, disciplining, and terminating

Perfect Phrases for Icebreakers Hundreds of Ready to Use Phrases to Set the Stage for Productive Conversations Meetings and Events

Perfect Phrases for Icebreakers  Hundreds of Ready to Use Phrases to Set the Stage for Productive Conversations  Meetings  and Events
Author: Meryl Runion,Diane Windingland
Publsiher: McGraw Hill Professional
Total Pages: 176
Release: 2012-01-06
ISBN: 0071783830
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Perfect Phrases for Icebreakers Hundreds of Ready to Use Phrases to Set the Stage for Productive Conversations Meetings and Events Book Excerpt:

The Right Phrase for Every Situation . . . Every Time You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings to motivating teams to turning any situation into a positive networking event, this streamlined guide provides you with the right words to: Highlight important topics in meetings or conversations Motivate people to share resources and support Add levity to personal or group interactions Inspire collaboration and creativity Pique curiosity about your message

Perfect Phrases for New Employee Orientation and Onboarding Hundreds of ready to use phrases to train and retain your top talent

Perfect Phrases for New Employee Orientation and Onboarding  Hundreds of ready to use phrases to train and retain your top talent
Author: Brenda Hampel,Erika Lamont
Publsiher: McGraw Hill Professional
Total Pages: 160
Release: 2011-07-15
ISBN: 0071767517
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Perfect Phrases for New Employee Orientation and Onboarding Hundreds of ready to use phrases to train and retain your top talent Book Excerpt:

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Getting new employees up and running with the company is a highly challenging process. For true success, you need to have full command of the most appropriate language for the task. Perfect Phrases for New Employee Orientation and Onboarding contains hundreds of ready-to-use phrases for transitioning employees into their new roles. You’ll learn how to home in on employee engagement, support the building of work relationships, and deliver constructive feedback. This handy, quick-reference guide provides effective language for: Getting the most out of meet-and-greet meetings Defining company culture and employee expectations Coaching new employees with onboarding challenges Collecting onboarding feedback Onboarding a diverse workforce

Perfect Phrases for School Administrators

Perfect Phrases for School Administrators
Author: Christine Canning Wilson
Publsiher: McGraw Hill Professional
Total Pages: 208
Release: 2009-12-11
ISBN: 0071633375
Category: Education
Language: EN, FR, DE, ES & NL

Perfect Phrases for School Administrators Book Excerpt:

Find the right words to communicate with teachers, other educators, personnel, vendors, and more Perfect Phrases for School Administrators contains features the key words, phrases, acronyms, jargon and buzzwords used in the field of education and training. You can use these words to write teacher evaluations, settle union issues and contract disputes, deal with vendors and sales reps, communicate effectively with staff, deescalate grievances, and more.

Perfect Phrases for Communicating Change

Perfect Phrases for Communicating Change
Author: Lawrence Polsky,Antoine Gerschel
Publsiher: McGraw Hill Professional
Total Pages: 176
Release: 2010-02-19
ISBN: 0071738304
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Perfect Phrases for Communicating Change Book Excerpt:

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Employees respond to organizational change with worry, fear, and sometimes even panic. Your job is to keep them motivated and focused—so you must choose your words carefully during times of upheaval. Perfect Phrases for Communicating Change has hundreds of ready-to-use phrases for ensuring your employees make the transition with clarity, commitment, and skill. Learn the most effective language for: Articulating new company initiatives Responding to questions with confidence Easing employees' fears Clarifying roles and responsibilities Addressing resistance and performance problems Praise for Perfect Phrases for Communicating Change "Perfect Phrases for Communicating Change is a wonderful book, filled with practical, solid advice, suggestions, and examples for how to communicate effectively in a time of change.” John Krajicek, Executive Professor and Assistant Director of Business Communication Studies, Texas A&M University "Communication during organizational change is everything. The right words at the right time can make all the difference between a successful and unsuccessful change initiative. This is a wonderful resource for finding the right words and sentiments to convey any type of change." Robert J. Marshak, Ph.D., author of Covert Processes at Work: Managing the Five Hidden Dimensions of Organizational Change “Finding the right words to communicate change is challenging, even for the best of managers. In this user-friendly text, Lawrence and Antoine provide hundreds of practical phrases to better prepare managers for the task. The book is rich with insightful suggestions on change messaging considerations and construction.” Edward Ferris, Assistant Professor, The New School for Management and Urban Policy "In my over 20 years of running companies and corporate divisions I have seen a direct correlation between the quality of communication of my managers and their success in the business world. If you aspire to be an effective, efficient, and productive leader then I highly recommend this book. It is an outstanding reference guide and road map for pragmatic yet inspirational communication techniques." Mitch Pisik, President and CEO, Breckwell Products

Perfect Phrases for Letters of Recommendation

Perfect Phrases for Letters of Recommendation
Author: Paul Bodine
Publsiher: McGraw Hill Professional
Total Pages: 208
Release: 2010-01-08
ISBN: 0071626557
Category: Education
Language: EN, FR, DE, ES & NL

Perfect Phrases for Letters of Recommendation Book Excerpt:

Expert advice for helping an applicant’s chances of acceptance by choosing the right words and phrases As a teacher, professor, or an employer, you are often called upon for letters of recommendation--and probably as often find yourself stumped about what to say. It can be a daunting task when someone’s future is in the balance. This book, written by a writing expert, will help you find the right words--and avoid the pitfalls--of creating a letter of recommendation. Author Paul Bodine explains what makes a recommendation letter good and also what can make it ineffective. The book contains paragraph-length examples of effective recommendation letter writing for all types of situations.

Perfect Phrases for Presenting Business Strategies

Perfect Phrases for Presenting Business Strategies
Author: Don Debelak
Publsiher: McGraw Hill Professional
Total Pages: 240
Release: 2009-12-17
ISBN: 0071713549
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Perfect Phrases for Presenting Business Strategies Book Excerpt:

THE RIGHT PHRASE FOR THE RIGHT SITUATION—EVERY TIME Your new business strategy isn’t going to sell itself. It’s up to you to convince top decision makers to take the organization in the right direction. This is the most important presentation of your career, and your choice of words and phrases will mean the difference between success and failure. Perfect Phrases for Presenting Business Strategies provides the language you need to: Grab your audience’s attention in the first few seconds Summarize your strategy in two sentences Prove that your plan is a plan for growth Explain the costs and resources involved Detail the profits your company will make Use Perfect Phrases for Presenting Business Strategies as a springboard for both organizational and personal success!

Perfect Phrases for Writing Employee Surveys

Perfect Phrases for Writing Employee Surveys
Author: John Kador,Katherine Armstrong
Publsiher: McGraw Hill Professional
Total Pages: 240
Release: 2010-03-12
ISBN: 0071703136
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Perfect Phrases for Writing Employee Surveys Book Excerpt:

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Generating honest, no-nonsense feedback through well-written surveys is the first step to dramatically increasing employee engagement, commitment, loyalty—and your company’s bottom line. Perfect Phrases for Writing Employee Surveys provides the tools for crafting precisely phrased surveys to deliver accurate information, so you can adjust your organization’s practices accordingly. Inside are hundreds of words, phrases, and examples that remove the guesswork from an otherwise daunting process. This handy, time-saving guide helps you write surveys that measure: Employee Engagement Leadership and Management Company Values and Ethics Organizational Culture Satisfaction with Work Environment Career Development

Perfect Phrases for Writing Company Announcements Hundreds of Ready to Use Phrases for Powerful Internal and External Communications

Perfect Phrases for Writing Company Announcements  Hundreds of Ready to Use Phrases for Powerful Internal and External Communications
Author: Harriet Diamond,Linda Eve Diamond
Publsiher: McGraw Hill Professional
Total Pages: 224
Release: 2010-03-26
ISBN: 0071635483
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Perfect Phrases for Writing Company Announcements Hundreds of Ready to Use Phrases for Powerful Internal and External Communications Book Excerpt:

The Right Phrase for Every Situation . . . Every Time! Clearly crafted company announcements—both internal and external—are critically important for your company’s day-to-day operations. Perfect Phrases for Writing Company Announcements has hundreds of ready-to-use phrases suitable for any announcement, regardless of the situation or scenario. Learn the most effective language for: Describing new products and services Explaining hiring procedures Detailing a new strategic focus Announcing relocation or expansion Articulating mergers and strategic partnerships

Perfect Phrases for Writing Grant Proposals

Perfect Phrases for Writing Grant Proposals
Author: Beverly Browning
Publsiher: McGraw Hill Professional
Total Pages: 192
Release: 2007-11-16
ISBN: 0071710000
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Perfect Phrases for Writing Grant Proposals Book Excerpt:

The Right Phrase for Every Situation...Every Time These days, it's not enough to work for a good cause or worthy organization. If you want to receive funding from a corporation, community, foundation, or government institution, it all comes down to one thing: your proposal. With hundreds of ready-to-use “Perfect Phrases,” you'll quickly know the right words to use for the three major sections of every successful grant proposal: How to introduce yourself, your program, and your achievements How to describe your goals-and what funding will accomplish What you should include as your supporting documents With this comprehensive, user-friendly approach to grant writing, you'll be able to tackle the various proposal formats, create a professional purpose statement, and back up your plan with solid data. Plus, you'll discover some insider secrets that will really get the attention you want-and the funding you need.

Perfect Phrases for Performance Reviews 2 E

Perfect Phrases for Performance Reviews 2 E
Author: Douglas Max,Robert Bacal
Publsiher: McGraw Hill Professional
Total Pages: 224
Release: 2010-12-03
ISBN: 0071759425
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Perfect Phrases for Performance Reviews 2 E Book Excerpt:

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME The ability to craft an employee review that is meaningful and change-driven is what separates average supervisors from great managers. How often, though, have you struggled to find the most appropriate words for your needs? This completely revised and updated second edition of Perfect Phrases for Performance Reviews provides hundreds of ready-made phrases you can use to clearly communicate any employee's performance in 74 different skill areas. Learn the most effective language for: Crafting an accurate, carefully worded assessment Documenting behaviors and accomplishments Guiding and developing promising workers Conducting face-to-face interviews

Perfect Phrases for Negotiating Salary and Job Offers Hundreds of Ready to Use Phrases to Help You Get the Best Possible Salary Perks or Promotion

Perfect Phrases for Negotiating Salary and Job Offers  Hundreds of Ready to Use Phrases to Help You Get the Best Possible Salary  Perks or Promotion
Author: Matthew DeLuca,Nanette DeLuca
Publsiher: McGraw Hill Professional
Total Pages: 160
Release: 2006-12-12
ISBN: 0071709681
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Perfect Phrases for Negotiating Salary and Job Offers Hundreds of Ready to Use Phrases to Help You Get the Best Possible Salary Perks or Promotion Book Excerpt:

The right phrase for every situation . . . every time The latest guide in the top-selling, easy-to-use Perfect Phrases series gives you the correct vocabulary to use to get the best salary or job offer possible. Using words and phrases that take away the taboo surrounding the subject of money, you can ask for what you want-and deserve-with confidence. Provides quick, easy steps that prepare readers for salary negotiations, job interviews, or performance reviews, giving them the competitive edge

Perfect Phrases for Managing People EBOOK BUNDLE

Perfect Phrases for Managing People  EBOOK BUNDLE
Author: Meryl Runion
Publsiher: McGraw-Hill Professional
Total Pages: 208
Release: 2011-11-18
ISBN: 0071796274
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Perfect Phrases for Managing People EBOOK BUNDLE Book Excerpt:

Build rapport, solve problems, and increase productivity with the PERFECT words for any interaction with employees 3 books in 1 eBook! Good management begins and ends with good communication. Whether you oversee a company, department, team, or just a single employee, Perfect Phrases for Managing People provides the language you need to express your ideas, thoughts, and needs with absolute clarity—so things get done the right way, the first time around. This 3-eBook set includes: Perfect Phrases for Managers and Supervisors, Second Edition Perfect Phrases for Managers and Supervisors has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for: Setting a tone of mutual trust and respect Dealing with difficult employees and delicate problems Conducting interviews and performance reviews Disciplining workers or terminating employment Perfect Phrases for Leadership Development Perfect Phrases for Leadership Development has hundreds of ready-to-use phrases for empowering others to take on leadership responsibilities, regardless of their specific position in the company. You’ll find all the right words and phrases you need for: Boosting employees’ sense of autonomy Redirecting efforts without stifling creativity Encouraging decisiveness and resourcefulness Igniting energy and enthusiasm Perfect Phrases for Building Strong Teams This quick-reference guide addresses all the issues you could possibly encounter working with a team-offering hundreds of ready-to-use phrases for every situation. From managing interpersonal conflicts to motivating an entire company, you'll find the exact words you need to: Get people to work with, not against each other Use positive feedback to promote and reward teamwork Inspire communication at every level of the team Build a winning team mindset that can't lose

Perfect Phrases for Virtual Teamwork Hundreds of Ready to Use Phrases for Fostering Collaboration at a Distance

Perfect Phrases for Virtual Teamwork  Hundreds of Ready to Use Phrases for Fostering Collaboration at a Distance
Author: Meryl Runion,Lynda McDermott
Publsiher: McGraw Hill Professional
Total Pages: 176
Release: 2012-02-20
ISBN: 0071783857
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Perfect Phrases for Virtual Teamwork Hundreds of Ready to Use Phrases for Fostering Collaboration at a Distance Book Excerpt:

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME With more and more employees working offsite, effective communication among remote team members is absolutely critical. Perfect Phrases for Virtual Teamwork provides hundreds of ready-to-use phrases that will ensure your virtual teams collaborate as effectively as the most cohesive face-to-face team. Learn the most effective language for: Defining and aligning team culture Personalizing interactions Assessing progress and results Leading effective virtual meetings Addressing conflicts and mistakes

Managing in the Middle

Managing in the Middle
Author: Robert Farrell (Professor),Kenneth Schlesinger
Publsiher: American Library Association
Total Pages: 175
Release: 2013
ISBN: 0838911617
Category: Language Arts & Disciplines
Language: EN, FR, DE, ES & NL

Managing in the Middle Book Excerpt:

"Fully a third of all library supervisors are "managing in the middle: " reporting to top-level managers while managing teams of peers or paraprofessional staff in some capacity. This practical handbook is here to assist middle managers navigate their way through the challenges of multitasking and continual gear-shifting. The broad range of contributors from academic and public libraries in this volume help librarians face personal and professional challenges by Linking theoretical ideas about mid-level management to real-world situations Presenting ways to sharpen crucial skills such as communication, productivity, delegation, and performance management Offering specific advice on everything from supervision to surviving layoffs Being a middle manager can be a difficult job, but the range of perspectives in this book offer strategies and tips to make it easier."

Perfect Phrases for Creativity and Innovation Hundreds of Ready to Use Phrases for Break Through Thinking Problem Solving and Inspiring Team Collaboration

Perfect Phrases for Creativity and Innovation  Hundreds of Ready to Use Phrases for Break Through Thinking  Problem Solving  and Inspiring Team Collaboration
Author: Karen Eriksen
Publsiher: McGraw Hill Professional
Total Pages: 255
Release: 2012-03-23
ISBN: 007178294X
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Perfect Phrases for Creativity and Innovation Hundreds of Ready to Use Phrases for Break Through Thinking Problem Solving and Inspiring Team Collaboration Book Excerpt:

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME In today’s fast-moving economy and competitive climate, developing a creative, innovative workforce is absolutely essential for success. Perfect Phrases for Creativity and Innovation provides hundreds of ready-to-use phrases for building the kind of exciting, solution-driven work environment that turns average companies into industry leaders. From creating powerful teams to prioritizing ideas to rewarding success, this hands-on guide offers the language and proven tools to help you: Jump-start your own creativity Trigger whole-brain, divergent thinking in your employees Inspire teams to collaborate in new, effective ways Transform every team into an innovation machine

Perfect Phrases for Customer Service Hundreds of Tools Techniques and Scripts for Handling Any Situation

Perfect Phrases for Customer Service  Hundreds of Tools  Techniques  and Scripts for Handling Any Situation
Author: Robert Bacal
Publsiher: McGraw Hill Professional
Total Pages: 175
Release: 2005-01-20
ISBN: 0071465111
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Perfect Phrases for Customer Service Hundreds of Tools Techniques and Scripts for Handling Any Situation Book Excerpt:

Tools for pleasing even the most demanding customers A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service. This latest title in the popular Perfect Phrases series is just the thing for customer service employees and those who train and manage them. Perfect Phrases for Customer Service gets you quickly up and running with everything you need to keep customers happy and loyal, including: Clear explanations of the reasons for difficult customer behaviors Proven tools and techniques for successfully handling even the most cantankerous customers 101 dialogues and scripts organized according to types of difficult behaviors, usable as is or as part of a training program, and easily tailored to any industry and company culture For more information, visit www.customerservicezone.com

Perfect Phrases for ESL Advancing Your Career

Perfect Phrases for ESL Advancing Your Career
Author: Natalie Gast
Publsiher: McGraw Hill Professional
Total Pages: 176
Release: 2009-12-31
ISBN: 0071608370
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Perfect Phrases for ESL Advancing Your Career Book Excerpt:

Expert help for polishing your English skills for the workplace You are on an upward career track, but English still may give you a bit of trouble. Do not let language get in your way to success! Perfect Phrases ESL: Advancing Your Career helps you say the right words at the right time in any situation. Author and ESL specialist Natalie Gast introduces you to scenarios, business slang, and other linguistic issues that typical language texts don't go into--for example, the nuances of dealing with conflict, your attitude at work, the written word, and job-seeking skills for a newcomer to the language. Developed for career track professionals in the global workplace who lead meetings, conduct performance evaluations, write management reports, and much more. Hundreds of helpful English phrases for everyday communication. Topics include: How To Use This Book; Getting Down To Business; You and Your Attitude at Work; Becoming Indispensable; Time Management; Communication Is the Key; Dealing with Conflicts; The Written Word; Applications, Checks, and Other Forms; E-mails and Faxes; Memos, Notes, and Letters; Larger Writing Projects; Proofread Everything; Moving On Up; Networking for Stepping Up; Job Applications, Resumes and Cover Letters; Job Interviews; Follow-up; Participating in and Leading Meetings; Meeting Protocol and Etiquette; Brainstorming and Decision-Making Meetings; Team and Department Meetings; Videoconferencing, Teleconferencing, and Webinars; Professional Development; Self Evaluation; Giving and Accepting Feedback; Job Coaching; Performance Evaluation Meetings; Resources for Professional Development; Self Confidence and Selling Yourself, in a Nutshell

Perfect Phrases for Fundraising

Perfect Phrases for Fundraising
Author: Beverly Browning
Publsiher: McGraw Hill Professional
Total Pages: 169
Release: 2012-08-07
ISBN: 0071793739
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Perfect Phrases for Fundraising Book Excerpt:

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Precise language in a fundraising campaign is an absolute must. The words you choose can make the difference between having your appeal read . . . or tossed. Perfect Phrases for Fundraising provides everything you need to craft a message that recipients will read and respond to. This quick-access guide is packed with time-saving tips, message-crafting strategies, and ready-to-use phrases sure to get results in any campaign. Master the right language for: Telephone soliciting YouTube, Facebook, and Twitter One-on-one meetings Board of director appeals Organization website campaigns