Procurement and Supply Chain Management

Procurement and Supply Chain Management
Author: Kenneth Lysons,Brian Farrington
Publsiher: Pearson UK
Total Pages: 1147
Release: 2020
ISBN: 1292317957
Category: Business logistics
Language: EN, FR, DE, ES & NL

Procurement and Supply Chain Management Book Excerpt:

Procurement and Supply Chain Management, 10th Edition, by Farrington is the most comprehensive and accessible textbook on procurement and supply chain management currently available. It is the ideal textbook for those aspiring to be leaders in the profession, and for those who are engaged in professional studies for the Chartered Institute of Procurement and Supply examinations (at both the foundation and professional stages). It is also of value to specialists in other fields who require understanding of the role and influence of this area of business performance. Using extensive real-life ex.

The Procurement and Supply Manager s Desk Reference

The Procurement and Supply Manager s Desk Reference
Author: Fred Sollish,John Semanik
Publsiher: John Wiley & Sons
Total Pages: 400
Release: 2012-05-23
ISBN: 1118238494
Category: Business & Economics
Language: EN, FR, DE, ES & NL

The Procurement and Supply Manager s Desk Reference Book Excerpt:

Every supply manager's essential desktop tool with in-depth,authoritative coverage of each topic Leaving no stone unturned in covering all aspects of theprocurement and sourcing functions, The Procurement and SupplyManager's Desk Reference, Second Edition is filled witheverything every organization needs to know about the key roles andresponsibilities of a procurement professional. Presented logicallyto match the flow of the procurement and sourcing functions, thebook is filled with practical aids such as step-by-step guides toeach segment of the process, as well as checklists and customizableforms. The new edition of this essential book provides aneasy-to-use road map for the procurement and supply manager in thenew millennium. Coverage on how to select suppliers and measureperformance Reveals the easiest way to drive continuous improvement in thesupply base Features tips on providing value to the organization Helps you identify those strategies that will work best foryour business for years to come Written for the worldwide profession of procurement and supplymanagement, The Procurement and Supply Manager's Desk Reference,Second Edition offers detailed coverage and tips with an eyetoward incorporating proactive strategies and best practices.

Supply Management and Procurement

Supply Management and Procurement
Author: Robert W. Turner
Publsiher: J. Ross Publishing
Total Pages: 272
Release: 2011-10-10
ISBN: 1604270632
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Supply Management and Procurement Book Excerpt:

Read the Reviews: “Supply Management and Procurement contains a wealth of practical knowledge and is a great resource to all who seek to excel in their study of supply chain best practices.” —Les Long, C.P.M., A.P.P., President, Caterpillar Dealers of North America Purchasing Group “Supply Management and Procurement is a book that imparts tremendous insight and tools for procurement professionals seeking best-in-class advantages for their companies in a simple, understandable, and practical approach.” —Tom Middleton, C.P.M., A.P.P, President, Airport Purchasing Group About the Item: Driven by a down economy and difficult economic realities, many organizations are discovering that what worked well in the past may not be what is needed now to move forward or even survive. This comprehensive and analytical resource draws comparisons between practicing basic procurement and the more advanced modern principles of strategic supply management, and clearly demonstrates how merely practicing the basic procurement principles and methods of the past in our new economy can lead to disastrous consequences. This valuable guide shows readers how to attain best-in-class supply management performance to help insure survival and achieve competitive advantage. For the individuals in the trenches actually doing the work, it shows why strategic supply management and procurement practices are important to their jobs, why and how to use them, and what benefits can be derived from using them. Supply Management and Procurement: From the Basics to Best-in-Class contains proven tools and techniques and a wealth of information that procurement and supply management professionals at any level can use to improve both their organization's performance and their individual performance in real-world situations they face on a daily basis. This unique text is ideal for individual learning, corporate training, and academic course instruction. Key Features: Provides an extended source of knowledge, tools, and techniques to better understand the philosophy of strategic supply management and procurement, and discusses how to facilitate, implement, and manage change from a basic procurement philosophy to a strategic supply management philosophy Emphasizes the value and benefit of integrating new concepts and philosophies into current operations for cost reduction and process improvement, and increases in efficiencies that equate to higher profit margins and greater competitive advantage Examines the various analysis, tools, and techniques used by best-in class strategic supply management organizations and elaborates on each one to demonstrate how to use these tools and techniques in real-world situations so that readers can master them in practice Includes interactive case studies that present situational facts, background information, and research results, and then asks readers to make decisions based on all the facts WAV offers a downloadable Incoterm responsibility chart, a sourcing methodology model, a best-in-class sourcing checklist, and a comprehensive listing of supply and procurement terms and definitions — available from the Web Added Value™ Download Resource Center at www.jrosspub.com

Purchasing and Supply Chain Management

Purchasing and Supply Chain Management
Author: Robert M. Monczka,Robert B. Handfield,Larry C. Giunipero,James L. Patterson
Publsiher: Cengage Learning
Total Pages: 888
Release: 2015-03-17
ISBN: 9781285869681
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Purchasing and Supply Chain Management Book Excerpt:

Providing a solid managerial perspective, PURCHASING AND SUPPLY CHAIN MANAGEMENT, 6e draws from the authors' firsthand experiences and relationships with executives and practitioners worldwide to present the most current and complete coverage of today's supply management process. The text includes critical developments from the field, such as cases from emerging healthcare and service industries, procure-to-pay redesign, supply risk, innovation, sustainability, collaboration, and much more. Students examine key changes in supply management and the impact of the global economy and ongoing business uncertainty on continuous cost and value management across the supply chain. Numerous real-world cases and captivating examples help students gain contextual insights and knowledge into the strategies, processes, and practices of supply management--giving these future managers a thorough understanding of the impact that purchasing and supply chain management have on the competitive success and profitability of today's organizations. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Procurement and Supply Chain Management PDF eBook

Procurement and Supply Chain Management PDF eBook
Author: Kenneth Lysons,Brian Farrington
Publsiher: Pearson Higher Ed
Total Pages: 692
Release: 2016-05-05
ISBN: 1292086149
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Procurement and Supply Chain Management PDF eBook Book Excerpt:

The full text downloaded to your computer. With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends Print 5 pages at a time Compatible for PCs and MACs No expiry (offline access will remain whilst the Bookshelf software is installed. eBooks are downloaded to your computer and accessible either offline through the VitalSource Bookshelf (available as a free download), available online and also via the iPad/Android app. When the eBook is purchased, you will receive an email with your access code. Simply go to http://bookshelf.vitalsource.com/ to download the FREE Bookshelf software. After installation, enter your access code for your eBook. Time limit The VitalSource products do not have an expiry date. You will continue to access your VitalSource products whilst you have your VitalSource Bookshelf installed.

Supply Chains in Action

Supply Chains in Action
Author: Richard Wilding
Publsiher: Kogan Page Publishers
Total Pages: 504
Release: 2019-10-03
ISBN: 0749483717
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Supply Chains in Action Book Excerpt:

Volume 2 of Logistics, Supply Chain and Procurement Case Study Collection contains new case studies tackling Supply Chain and Procurement issues, aiming to provide solutions affecting a range of different businesses. Comprehensive in scope and scrupulous in detail, this collection includes actual events experienced by businesses of every size, from SMB's to some of the most successful corporations in manufacturing, transportation, maritime and other industries. Readers will discover proven tactics and innovative solutions for handling uncertainties, solving problems and circumventing risk, plus a wealth of information to guide strategy and decision making. Readers involved in logistics and supply chain management will find the Logistics, Supply Chain and Procurement Case Study Collection full of: immediate application of strategies and tactics to situations and challenges; valuable tools for testing management proficiency in crisis mitigation and resolution; independent learning modules and professional training programmes; expanded question-and-answer sections designed to measure knowledge transfer and lessons learned; engaging, topical situations highly relevant to the fields of logistics, supply chain management and operations. Students and prospective managers will learn crucial skills to meet current challenges, qualify for professional advancement and achieve success.

Leading Procurement Strategy

Leading Procurement Strategy
Author: Carlos Mena,Martin Christopher,Remko van Hoek
Publsiher: Kogan Page Publishers
Total Pages: 248
Release: 2014-09-03
ISBN: 0749470348
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Leading Procurement Strategy Book Excerpt:

Brought by leaders in the field, Martin Christopher, Remko van Hoek and Carlos Mena, Leading Procurement Strategy will equip the reader with the skills, knowledge and tools needed to articulate an effective procurement strategy and embrace a transformational role to lead procurement teams. Ultimately, it will show the reader how procurement can become an influential function that delivers sustainable competitive advantage. Leading Procurement Strategy is a must-read for all senior procurement executives wishing to further enhance their skill set, master the latest developments in procurement strategy, and really come into their own as procurement leaders. By tackling the major issues that senior procurement practitioners encounter, this book equips readers with the skills to apply powerful and practical tools for managing procurement and supply. Leading Procurement Strategy provides the latest thinking in procurement and supply management within the broad perspective of different industries. The book is supported by an extensive range of real-world case studies drawn from the author's experiences, including Tesco, IKEA, Toyota, Coca-cola, and Apple. It includes forewords by David Noble, Group CEO of CIPS, and Peter Kraljic, Director Emeritus, McKinsey and Company.

Lean Supply Chain Management

Lean Supply Chain Management
Author: Jeffrey P. Wincel
Publsiher: CRC Press
Total Pages: 260
Release: 2003-12-30
ISBN: 9781563272899
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Lean Supply Chain Management Book Excerpt:

Unlike other strategic procurement guides, Lean Supply Chain Management considers an organization's "business condition" as a contributing factor in the development of a strategic procurement strategy. That is, rather than taking a "one-size fits all" approach, the author's more individualized approach illustrates techniques specific to organizations operating in a standard or crisis environment. Highlights include: Methods for developing and tracking strategic procurement initiatives. Planning in the "standard" and "crisis" environments. Coordinating supply chain management and lean manufacturing. Performance measurement tools. Lean Supply Chain Management provides purchasers and supplier development professionals with the tools needed to transform procurement from a mere cost center to a profit generator.

101 Models of Procurement and Supply Chain Management

101 Models of Procurement and Supply Chain Management
Author: Paul Jackson,Barry Crocker,Ray Carter
Publsiher: Liverpool Academic Press
Total Pages: 142
Release: 2016-04-27
ISBN: 9781903499870
Category: Business & Economics
Language: EN, FR, DE, ES & NL

101 Models of Procurement and Supply Chain Management Book Excerpt:

101 Models of Procurement & Supply Chain Management contains 101 diverse and cross-functional models which the authors and some of their esteemed colleagues deem to be of greatest value, and which they have found to be of most use when working within global organisations, delivering consultancy activities or teaching Procurement and Supply Chain subjects to international students studying CIPS and other qualifications.

The Procurement Value Proposition

The Procurement Value Proposition
Author: Gerard Chick,Robert Handfield
Publsiher: Kogan Page Publishers
Total Pages: 312
Release: 2014-12-03
ISBN: 0749471204
Category: Business & Economics
Language: EN, FR, DE, ES & NL

The Procurement Value Proposition Book Excerpt:

Businesses are going through rapid external and internal organisational changes due to an increased focus on sustainability and corporate responsibility, technological advances, geo-political and macro-economic change, and demographic shifts. If purchasing and supply chain managers are to embrace these challenges they must develop new ways of thinking about supply structures and processes as well as new skills and competencies. The Procurement Value Proposition examines these important changes that will have a profound effect on the way future procurement is carried out. It considers the implications of global economic transformation for procurement set against: changes in business contexts, purchasing strategies, organisational structure, roles and responsibilities, system development and skills required to work in the profession. In this book, Gerard Chick and Robert Handfield discuss the value proposition offered by contemporary procurement to the sustainability and development of business. They examine how organizations that position procurement as a core business function will be able to drive a more competitive lever for change, and more readily adapt to the forces driving rapid change in the current global environment. The Procurement Value Proposition features case studies of companies that are moving through procurement transformation in a continual phase of movement and adaption to the multitude of shifts that are occurring. It features input, observations and case studies from CPO's, Commercial Directors, other Procurement and business leaders. The book considers a variety of geographical contexts and highlights differences between the US, the UK and China.

Proactive Purchasing in the Supply Chain The Key to World Class Procurement

Proactive Purchasing in the Supply Chain  The Key to World Class Procurement
Author: David N. Burt,Sheila Petcavage,Richard Pinkerton
Publsiher: McGraw Hill Professional
Total Pages: 770
Release: 2012
ISBN: 0071770615
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Proactive Purchasing in the Supply Chain The Key to World Class Procurement Book Excerpt:

Resource added for the Business Management program 101023.

Procurement and Supply Chain Management

Procurement and Supply Chain Management
Author: Ernest Ochonma, Ph.D
Publsiher: AuthorHouse
Total Pages: 302
Release: 2015-02-25
ISBN: 1496995449
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Procurement and Supply Chain Management Book Excerpt:

This book clearly presents emerging concepts and strategies for managing a modern procurement and supply chain function in both public and private sector organizations in a competent and professional manner.

The Supply Chain Revolution

The Supply Chain Revolution
Author: Suman Sarkar
Publsiher: AMACOM
Total Pages: 244
Release: 2017-06-23
ISBN: 0814438792
Category: Business & Economics
Language: EN, FR, DE, ES & NL

The Supply Chain Revolution Book Excerpt:

Every year, more businesses fail because of their old-school views toward cutting costs, and they usually begin with the supply chain. Discover how the right supply chain can actually help you thrive. Across a range of industries, once-leading companies are in trouble: Walmart, IBM, Pfizer, HP, and The Gap to name a few, while others are thriving. The difference is how the company’s leaders view their supply chain: Is it just about cutting cost or do they see its hidden tools for outperforming the competition? Steve Jobs, upon returning to Apple in 1997, focused on transforming the supply chain. He hired Tim Cook--and the company sped up the development of new products, getting them into consumers' hands faster. The rest is history. While competitors were shutting stores, Zara’s highly responsive supply chain made it the most valued company in the retail space and its founder, the richest man in Europe. In The Supply Chain Revolution, business leaders will learn to: Make alliances more successful Simplify and debottleneck the supply chain Boost retail success by managing store investment Improve customer satisfaction and increase revenue Showcasing real solutions learned from true success stories like these and many others, The Supply Chain Revolution provides you with the secrets to succeeding in a disruptive world.

The SAGE Handbook of Strategic Supply Management

The SAGE Handbook of Strategic Supply Management
Author: Christine Harland,Guido Nassimbeni,Eugene Schneller
Publsiher: SAGE
Total Pages: 546
Release: 2013-01-31
ISBN: 1412924081
Category: Business & Economics
Language: EN, FR, DE, ES & NL

The SAGE Handbook of Strategic Supply Management Book Excerpt:

Electronic Inspection Copy available to instructors here The Handbook is the first substantive, multidisciplinary academic work to make coherent analysis of supply systems from the perspective of purchasing and supply, operations management, logistics, supply chain management, service management, industrial or relationship marketing, and inter-organisation networks. Selected by a team of leading international scholars, chapters examine key issues in the context of globalization and the move towards co-operative interorganisation network working. Expert contributors examine supply at different systems levels and differentiate between supply policy, strategy, management and operations. Organised into themed parts, the insightful introduction provides the framework for the Handbook that is divided into themed parts; it positions empirical research in the current academic context and highlights possible directions for future exploration. The Handbook will be the touchstone of any researcher interested in broadening and deepening their understanding of supply systems.

Negotiation for Procurement and Supply Chain Professionals

Negotiation for Procurement and Supply Chain Professionals
Author: Jonathan O'Brien
Publsiher: Kogan Page Publishers
Total Pages: 480
Release: 2020-08-13
ISBN: 1789662591
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Negotiation for Procurement and Supply Chain Professionals Book Excerpt:

Highly effective negotiation skills are an essential element of a purchasing and supply chain professional's toolkit. Negotiation for Procurement and Supply Chain Professionals provides a step-by-step approach to delivering winning negotiations and getting game-changing results. It provides purchasers and supply chain managers with the necessary tools and tactics for a detailed, planned approach to negotiation. Negotiation for Procurement and Supply Chain Professionals allows the purchasing professional or the buying team to evaluate the supplier in advance, assess the sales team, and tailor their negotiation strategy depending on concession strategies, cultural influences and game theory. Negotiation for Procurement and Supply Chain Professionals provides a strong framework for discussion in advance of the meeting, allowing the negotiator to plan their agenda, objectives and tactics. Based upon the Red Sheet® Methodology, this book is a proven and collaborative technique used by many companies globally. The new edition includes supply chain planning, updates on multi-party negotiation for supply chain negotiations, Brexit as a retrospective example of negotiation and how the negotiation capability will need to change in the future.

Purchasing and Supply Chain Management

Purchasing and Supply Chain Management
Author: Robert M. Monczka,Robert B. Handfield,James L. Patterson,Larry C. Giunipero
Publsiher: South-Western College
Total Pages: 800
Release: 2020-03-09
ISBN: 9780357442142
Category: Electronic Book
Language: EN, FR, DE, ES & NL

Purchasing and Supply Chain Management Book Excerpt:

Gain a thorough understanding of today's supply management process from a managerial perspective with the current, complete coverage found in PURCHASING AND SUPPLY CHAIN MANAGEMENT, 7E. This edition draws from the authors' extensive first-hand experiences and relationships with executives and practitioners worldwide to highlight critical developments in the field. You examine recent advancements in supply chain fraud management, artificial intelligence, analytics, procurement automation and robotic process automation. New content also discusses supply chain fraud management and mitigation, emerging technology in real-time supply chain control towers, use of blockchain and the creation of Centers of Excellence. Carefully selected topics correspond to hiring requirements for supply chain positions today to help position you as a strong candidate. Former students agree that this book provides solid preparation for successfully entering today's workforce in procurement and supply management.

Sustainable Procurement in Supply Chain Operations

Sustainable Procurement in Supply Chain Operations
Author: Sachin K. Mangla,Sunil Luthra,Suresh Kumar Jakhar,Anil Kumar,Nripendra P. Rana
Publsiher: CRC Press
Total Pages: 502
Release: 2019-05-31
ISBN: 0429881290
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Sustainable Procurement in Supply Chain Operations Book Excerpt:

Sustainable Procurement is an emerging concept in supply chain and operations management. Manufacturing industries have made improvements in moving from cost-based to quality-based, and customer-focused supply chain management strategies. This is becoming an integrated component in the supply chain system, with players becoming aware of the regulations and needs of the customer. It is imperative for production firms to look at the procurement activity as one of the strategic enablers for sustaining the business in the competitive global environment. This book will provide industries with an understanding of the concepts related to sustainable procurement policies and its implementation. Provides decision and theory development models in sustainable procurement supply chains Includes contributions in all three major analytics: descriptive, predictive, and perspectives in the context of sustainable procurement supply chain Discusses new business models with suppliers and opportunities for co-branding Covers how to develop new tools to measure and allocate the gains from sustainable practices among stakeholders Analyses the science of translating data into meaningful and actionable insights

Supply Chain Management For Dummies

Supply Chain Management For Dummies
Author: Daniel Stanton
Publsiher: John Wiley & Sons
Total Pages: 368
Release: 2020-12-15
ISBN: 1119677017
Category: Business & Economics
Language: EN, FR, DE, ES & NL

Supply Chain Management For Dummies Book Excerpt:

Increase your knowledge of supply chain management and leverage it properly for your business If you own or make decisions for a business, you need to master the critical concept of supply chain management. Supply Chain Management For Dummies, 2nd Edition guides you to an understanding of what a supply chain is and how to leverage this system effectively across your business, no matter its size or industry. The book helps you learn about the areas of business that make up a supply chain, from procurement to operations to distribution. And it explains the importance of supporting functions like sales, information technology, and human resources. You’ll be prepared to align the parts of this system to meet the needs of customers, suppliers, and shareholders. By viewing the company as a supply chain, you’ll be able to make decisions based on how they will affect every part of the chain. To help you fully understand supply chains, the author focuses on the Supply Chain Operations Reference (SCOR) model. This approach allows all types of professionals to handle their work demands. • Use metrics to improve processes • Evaluate business risks through analytics • Choose the right software and automation processes • Plan for your supply chain management certification and continuing education A single business decision in one department can have unplanned effects in one or more areas, such as purchasing or operations. Supply Chain Management For Dummies helps you grasp the connections between business lines for wiser decision making and planning.

The Supply Chain Management Casebook

The Supply Chain Management Casebook
Author: Chuck Munson
Publsiher: FT Press
Total Pages: 320
Release: 2013-06-18
ISBN: 0133367290
Category: Business & Economics
Language: EN, FR, DE, ES & NL

The Supply Chain Management Casebook Book Excerpt:

30 up-to-date case studies illuminate every aspect of modern supply chain management • Risk management, analytics, global supply chain issues, and much more • Innovative processes, technologies, strategies, and tactics • An indispensable resource for both students and practitioners This casebook brings together 30 focused cases addressing virtually every aspect of supply chain management, from procurement to warehousing, strategy to risk management, IT to supplier selection and ethics. A global team of contributors presents key challenges in industries ranging from pharmaceuticals to fashion and previews issues ranging from the “limits of lean” to the potential of 3-D printing. Cases vary in length and complexity, offering maximum flexibility to both instructors and readers; a convenient table provides fast access to specific topics. Qualitative cases are supported by relevant discussion questions and sample responses; quantitative cases are supported by completed numerical solutions, and, where applicable, associated spreadsheets.

The LIVING Supply Chain

The LIVING Supply Chain
Author: Robert Handfield,Tom Linton
Publsiher: John Wiley & Sons
Total Pages: 224
Release: 2017-06-02
ISBN: 1119307228
Category: Business & Economics
Language: EN, FR, DE, ES & NL

The LIVING Supply Chain Book Excerpt:

Creates a managerial compass for entering into the LIVING (Live, Intelligent, Velocity, Interactive, Networked, and Good) era of supply chain management and defines the imperative for creating Velocity and Visibility as the focal point for exploiting new digital, mobile, and cloud-based technologies Written by well-known researchers in the field, this book addresses the changes that have occurred and are still unfolding at various organizations that are involved in building real-time supply chains. The authors draw on their experiences with multiple companies, along with references to the natural evolution of ecosystems throughout to help identify the “new rules of supply chain management." The LIVING principles associated with the rapid digitization and technology changes occurring in the global economy are discussed, along with the push to become more sustainable and responsive to customer needs. “ Handfield and Linton reveal the “secret ingredient” to leveraging the power of a well managed supply chain....will revolutionize the way companies approach supply chain management.” Frank Crespo, Vice President, Global Supply Network Division (CPO/Logistics/IoT Analytics), Caterpillar Inc. “ The LIVING supply chain is a wake up call to any enterprise that depends on suppliers and contractors. Be fast, be nimble and make supply chain transparency the nucleus of your operations or become endangered.” Paul Massih, Vice President, BP PSCM “ ...a fascinating journey through the future of supply chain management ... a must read for every supplychain professional.” Yossi Sheffi, Professor, MIT Center for Transportation and Logistics “ ... a great “living” reading on how to bring supply chains to a powerful living state. The idea of Live-Interactive-Velocity–Intelligent–Networked-Good is the foundation of how supply chains can be agile, adaptive and aligned. ...of value to every supply chain executive and practitioner.” Hau Lee, Professor, Stanford University “ Successful businesses are those that support the success of their customers. This book captures the essence of our volatile, uncertain world and the opportunities that exist for the commercially astute, organizationally integrated business. More important, it offers insight to the recipe for 21st century operations and the management of complex supply ecosystems.” Tim Cummins, CEO, International Association of Commercial and Contract Management “ A LIVING supply chain requires a living company. The authors make a great case for how Flex is creating a living company to thrive in the living supply chain.” Tom Choi, Harold E. Fear on Eminent Scholar Chair of Purchasing Management, Arizona State University, Executive Director, CAPS Research “ To survive we need to have an adaptive supply chain and capability to both optimize and adapt simultaneously. This book begins to describe the ability to shift from functional silos to E2E Frictionless flow with the maturity to make E2E tradeoff decisions as a key enabler for success.” Wayne Rothman, Vice President, Enterprise Supply Chain Planning, Johnson & Johnson “A fantastic read and excellent stories from Dr. Handfield and Tom.” Joanne E. Wright, Vice President, IBM Supply Chain ROBERT HANDFIELD, PhD, is Bank of America University Distinguished Professor of Supply Chain Management and Director of the Supply Chain Resource Cooperative at North Carolina State University. The author of four books and over 150 journal articles, Dr. Handfield received his PhD in Opera