Reference Services Review

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Languange : en
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Library Reference Services And Information Literacy Models For Academic Institutions

Author by : Cordell, Rosanne M.
Languange : en
Publisher by : IGI Global
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Total Read : 27
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Description : As classrooms and universities strive to adapt their instructional methods to an ever progressing technological age, it is imperative that academic libraries also revisit the ways in which reference and instruction services are organized and implemented. Library Reference Services and Information Literacy: Models for Academic Institutions not only advocates for a more intentional integration of reference and instructional services, but it also provides organizational background, staff objectives, and various successes and challenges that have already been experienced by real institutions. This publication is an important reference source for librarians, practitioners, and university leaders who wish to maximize the current utilization of their resources.


Virtual Reference Services

Author by : Stacey Kimmel
Languange : en
Publisher by : CRC Press
Format Available : PDF, ePub, Mobi
Total Read : 97
Total Download : 271
File Size : 46,7 Mb
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Description : A state-of-the-art guide to virtual reference services! This essential book provides a snapshot of virtual reference (VR) services in all kinds of library settings and discusses the issues, trends, and practices involved in offering this kind of service. The chapters go beyond descriptions of services to offer practical advice and suggestions for product selection, policy setting, technical support, collaborative efforts, staffing, training, marketing, budgeting, evaluation, and administration. Case studies, relevant Web sites, and vendor information are included. An ample selection of tables, figures, and illustrations makes important information easy to access and understand. From the editors: “The purpose of this book is to describe the state of the art in virtual reference services, by which we mean real-time, interactive reference service with a librarian, offered online via chat or videoconferencing. Significant players in virtual reference services have prepared chapters for this book. Some of these address virtual reference as a service trend. Others describe services in a variety of settings, including public, academic, and special libraries. Some focus on one aspect of virtual reference, such as statistics/evaluation, policy setting, or the reference interaction. Our intent is to provide an opportunity for reflection on the impact of virtual reference services on librarians, clients, and libraries, as well as to offer a glimpse of the future.” Virtual Reference Services: Issues and Trends addresses topics that will help institutions and VR professionals provide more effective services. Chapters focus on: the principles and concepts of continuous quality improvement (CQI) for virtual reference, such as the Kano Model of user satisfaction—and how it can help libraries improve their VR services a case study of the adoption of VR service at the Suffolk Cooperative Library System in New York, with emphasis on the benefits of maintaining a user-centered perspective to help inform decisions about procedures and services staff selection, structuring the work environment, scheduling, and other VR issues at a large university library collaborative VR services in the state of New Jersey and the development of the “Q and A NJ” initiative and the experiences of two participating public libraries the development and testing of innnovative software developed through a partnership with a high tech company statewide and regional VR collaboration in Florida, with a comprehensive and detailed overview of that state's VR initiatives post-implementation issues such as high call volume, difficult users, training and quality assessment, and service improvement a report from a medical/dental library participating in a multitype library collaborative VR service—with insights on budgeting, training, administration/coordination, morale, marketing, user reaction, and how a health sciences library contributes to (and benefits from) this kind of initiative VR services at The Boeing Corporation a model and framework for collecting and making use of statistical data in a VR service, with AskERIC's implementation as an example the nature of the user-librarian VR interaction, with an insightful analysis of chat transcripts from Carnegie Mellon University how users interact with various services offered on library Web pages, with an illuminating comparison of the use of the library Web site search tool at Southern Illinois University-Carbondale vs. the use of the VR service available on that site


Reference Services Planning In The 90s

Author by : Gail Z. Eckwright
Languange : en
Publisher by : Psychology Press
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Total Read : 91
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Description : Here is a comprehensive look at planning for reference services in the 1990s. Full of practical as well as theoretical information, Reference Services Planning in the 90s gives readers a valuable overview of the "big picture" in current reference service. While some of the issues that faced librarians ten years ago are no longer significant, others remain--and an entirely new set of topics has arisen which needs to be addressed in light of recent developments in the field. Readers will find this book an important source of guidance and help as they negotiate their way through the current decade of reference services and beyond. Reference Services Planning in the 90s focuses on the issues that are important in reference work today. Chapters are practitioner-oriented and informational in nature. Some contain extensive bibliographies for future research. Among the many topics discussed are: reference service to rural library users and off-campus students and faculty the high cost of reference and the need for reassessment of service and delivery planning for online reference NREN and reference service education for reference/information service evaluation of reference service Library educators, library administrators of medium to large institutions, and reference librarians at all levels will find of wealth of practical knowledge in Reference Services Planning in the 90s. Individuals planning for reference service in academic and larger public libraries will find useful information in the areas of automation, education and staff development, evaluation, and service to specific populations. The book also serves as a helpful tool for those teaching reference services.


Reference Services And Media

Author by : Martha Merrill
Languange : en
Publisher by : Psychology Press
Format Available : PDF, ePub, Mobi
Total Read : 40
Total Download : 322
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Description : This informative volume gives you valuable information about various aspects of reference services and media, including changes, planning issues, and the use and impact of new technologies.


Reference Services And Media

Author by : Linda S Katz
Languange : en
Publisher by : Routledge
Format Available : PDF, ePub, Mobi
Total Read : 27
Total Download : 478
File Size : 55,8 Mb
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Description : Get the most out of your reference information systems and technology! Reference Services and Media meets the information challenges that overwhelm and assist us today with computerization, electronics, and telecommunications changes in the reference services of our libraries. As a professional in the library science field, you will discover innovative theories and researched solutions on many technology problems and challenges such as formatting and compatibility, training of reference professionals and library users, costs, and information have and have nots. With the year 2000 and beyond upon us, emerging technologies afford tremendous opportunities for reference librarians and for improved and enhanced public access to information. In Reference Services and Media you will learn about planning for staffing, troubleshooting fund-raising, and budget developing to support the use of information technologies. You will also examine the impact new media has on academic libraries, specifically video and movie clips that are transferred over intranets and internets and their opportunities and legal implications. In Reference Services and Media you will also explore: desktop conferencing and web access for reference services versus personalized contact desktop conferencing with personal computers in remote areas for reference service assistance positive and negative aspects of using each technology in reference use instruction creative methods for procuring funding for an electronic information literary instruction classroom providing a digital library for a state library network raising confidence levels of public service librarians in using electronic resources to answer reference questions Reference Services and Media includes case studies, tables, and an annotated bibliography that serves as a librarian's media reference toolkit, making it essential for effective media reference work. An excellent source for the reference librarian, Reference Services and Media will assist you in adopting and incorporating new information technologies for the present and future.


Reference Services In The 1980s

Author by : William A. Katz
Languange : en
Publisher by : Routledge
Format Available : PDF, ePub, Mobi
Total Read : 35
Total Download : 281
File Size : 49,6 Mb
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Description : Here is a thought-provoking volume on the future of reference services in libraries, with an emphasis on the challenges and needs that have come about as a result of automation.


Reference Services Review

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Total Read : 62
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File Size : 48,6 Mb
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Reference Services Review

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Total Read : 51
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File Size : 54,6 Mb
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Reference Services Review

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Total Read : 67
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File Size : 51,6 Mb
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Magazines For Libraries

Author by : William A. Katz
Languange : en
Publisher by :
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Total Read : 58
Total Download : 356
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Library Science Annual

Author by : Bohdan S. Wynar
Languange : en
Publisher by : Libraries Unltd Incorporated
Format Available : PDF, ePub, Mobi
Total Read : 47
Total Download : 387
File Size : 43,7 Mb
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The Reference Librarian

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Languange : en
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Total Read : 95
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Reference Books For Young Readers

Author by : Marion Sader
Languange : en
Publisher by : New York : Bowker
Format Available : PDF, ePub, Mobi
Total Read : 40
Total Download : 278
File Size : 44,7 Mb
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Description : Describes and evaluates encyclopedias, atlases, dictionaries, work books, and large-print reference books, and offers advice on choosing reference books


Documentation Abstracts

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Aslib Proceedings

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Library Literature

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Total Read : 57
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Introduction To Reference Work

Author by : William A. Katz
Languange : en
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Total Read : 25
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Audio Video Review Digest

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The Basic Business Library

Author by : Bernard S. Schlessinger
Languange : en
Publisher by : Greenwood
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Total Read : 32
Total Download : 384
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Art Libraries And Information Services

Author by : Lois Swan Jones
Languange : en
Publisher by : Orlando, Fla. : Academic Press
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Total Read : 68
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Rsr

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