Description : This book argues that social business, in order to sustain its vital distinctiveness in democratic societies, must shift from an informative to a performative model of communication, especially regarding organizational storytelling, awareness-raising, and social problem-solving.
Description : In health and social care settings, it's important to remember that not everyone uses words to communicate. This uniquely inspiring book is co-produced with service users from Communicate2U, a not-for-profit organisation that works to improve the experiences of people who may be vulnerable because of their communication style. Providing detailed case examples and fun, practical exercises blended with examination of key research and theory, Rethinking Communication in Health and Social Care equips readers with the knowledge and skills required to interact with service users in a way that empowers them and creates a positive difference in their lives. Tackling issues such as body language, the roles of pitch and silence, and the effects of the physical environment on communication, the book offers a range of features to help you develop a truly inclusive health and social care practice. Each chapter includes: • Thought-provoking case scenarios to help you apply theory to everyday practice • A wealth of questions and activities to help you reflect on what you have learned • Links to online materials, including videos put together by service users, which will enable you to learn from the real communication experts. Accessible yet highly informative, Rethinking Communication in Health and Social Care is essential reading for students and professionals across the full range of health and social care disciplines – from social work and counselling to nursing, occupational therapy and beyond.
Description : This book explores how ephemeral and displaced public memories continue to linger and circulate around the National Mall in Washington, DC. Chapters examine unrecognized historical events on the Mall, selective interpretations of the past within the Mall’s sites, and places of public memory hiding in plain sight.
Description : Business is the largest undergraduate major in the United States and still growing. This reality, along with the immense power of the business sector and its significance for national and global well-being, makes quality education critical not only for the students themselves but also for the public good. The Carnegie Foundation for the Advancement of Teaching's national study of undergraduate business education found that most undergraduate programs are too narrow, failing to challenge students to question assumptions, think creatively, or understand the place of business in larger institutional contexts. Rethinking Undergraduate Business Education examines these limitations and describes the efforts of a diverse set of institutions to address them by integrating the best elements of liberal arts learning with business curriculum to help students develop wise, ethically grounded professional judgment.
Description : Effective communication in business and commercial organizations is critical, as organizations have to become more competitive and effective to sustain commercial success. This thoroughly revamped new edition distils the principles of effective communication and applies them to organizations operating in the digital world. Techniques and processes detailed in the book include planning and preparing written communication, effective structures in documents, diverse writing styles, managing face-to-face interactions, using visual aids, delivering presentations, and organising effective meetings. In every case the authors consider the potential of new technology to improve and support communication. With helpful pedagogical features designed to aid international students, this new edition of a popular text will continue to aid business and management students for years to come. Additional content can now be found on the author's website - www.rethinkbuscomm.net
Description : What roles can and should governments play in communication policymaking? How are communication policies related to welfare politics? With the rapid globalization of commerce and culture and the increasing recognition of information as an economic resource, the grounds for defending the welfare state have shifted. Communication policy is now more widely understood as social policy. Communication, Citizenship, and Social Policy examines issues of communication technology, neoliberal economic policies, public service media, media access, social movements and political communication, the geography of communication, and global media development and policy, among others, and shows how progressive policymakers must use these bases to confront more directly the debates on contemporary welfare theory and politics.
Description : Policies to increase the level of enterprise and entrepreneurship, in many countries and regions, have often failed. This book explores this and gives alternative views to derive a different model, based on social influence, which is consistent with the evidence and which might therefore lead to better policy.
Description : As the effects of the global recession linger, consumers everywhere are changing their purchasing patterns, paying greater attention to what and why they are buying, and from whom. While many feel rampant spending is hard-wired into the modern psyche and that we will be back to our wasteful ways soon enough, there are clear indications of a permanent shift in the way we shop. Even before the economic downturn, consumers' definitions of value had begun to change. People were becoming more mindful about their purchases and more attuned to the social and environmental implications of their choices. To better understand this important evolution and its ramifications for business, Andrew Benett and Anne O'Reilly launched a groundbreaking study on the New Consumer and the escalating dissatisfaction over hyperconsumerism. Here, for the first time, is an in-depth look at the new face of the global consumer, showing that: • A significant majority in the seven markets surveyed are deeply worried about the direction in which our consumption-obsessed society is moving. They believe people have become both physically and mentally lazy, and that, as a society, we have lost sight of what truly matters. • Two-thirds believe they would be better off if they lived more simply, and a quarter say they would be happier if they owned fewer things. • Half of Americans surveyed are deriving a sense of satisfaction from reducing their purchases during the downturn, and three-quarters are feeling good about cutting back on the amount of waste they create. • A majority of Americans have no intention of going back to their old shopping patterns, even when the economy rebounds. Now, as the consumer voice signals its changed priorities, forward-thinking companies are responding by rejecting excess and artificiality in favor of products and communications that offer authenticity, substance, and interconnectedness—all values today's more mindful consumer craves. In this book, the brand experts look at corporations as diverse as Glenmorangie and Wal-Mart to see what lessons they can offer to businesses attempting to grow in the postconsumerism era. They also spoke with corporate leaders in a variety of industries to learn how they are recasting their businesses and brands in order to prepare for the changes ahead. Through cutting-edge research and a sharp look at new industry models, Consumed provides real direction for marketers and managers.
Description : This second volume of the two-volume set Rethinking Communication presents examples of the diversity of perspectives and theoretical problems that currently occupy the attention of the field. Each of the 30 chapters exemplify a particular paradigm or perspective by describing a body of work or a particular research project. Seeing the diversity of the field as a response to the realities of an increasingly pluralistic world, the editors hope this and the companion volume will help explain where the field is headed so scholars can seek answers to such questions as how to constitute a scholarly community in the face of existing pluralism, how to construct a coherent educational curriculum, and how to determine standards of evaluation.
Description : "Business Schools Face Test of Faith." "Is It Time to Retrain B-Schools?" As these headlines make clear, business education is at a major crossroads. For decades, MBA graduates from top-tier schools set the standard for cutting-edge business knowledge and skills. Now the business world has changed, say the authors of Rethinking the MBA, and MBA programs must change with it. Increasingly, managers and recruiters are questioning conventional business education. Their concerns? Among other things, MBA programs aren't giving students the heightened cultural awareness and global perspectives they need. Newly minted MBAs lack essential leadership skills. Creative and critical thinking demand far more attention. In this compelling and authoritative new book, the authors: · Document a rising chorus of concerns about business schools gleaned from extensive interviews with deans and executives, and from a detailed analysis of current curricula and emerging trends in graduate business education · Provide case studies showing how leading MBA programs have begun reinventing themselves for the better · Offer concrete ideas for how business schools can surmount the challenges that come with reinvention, including securing faculty with new skills and experimenting with new pedagogies Rich with examples and thoroughly researched, Rethinking the MBA reveals why and how business schools must define a better pathway for the future.